US Foods - Twinsburg, Ohio

US Foods, located at 8000 Bavaria Rd, Twinsburg, OH 44087, and reachable at Phone: 09636789, is a prominent national foodservice distributor dedicated to providing a comprehensive range of food products and related services to the restaurant, institutional, and catering industries. Their website, Website: usfoods.com, serves as a central hub for information regarding their offerings, locations, and services. US Foods distinguishes itself through a multifaceted approach, functioning as a Food products supplier, a key Catering food and drink supplier, and offering robust Distribution service.

Core Services and Specializations

At its core, US Foods specializes in the sourcing, warehousing, and distribution of an extensive portfolio of food and beverage items. This includes everything from fresh produce and meat to frozen goods, dairy products, dry goods, and specialty items. Beyond simple distribution, the company provides valuable consultative services, acting as a Food and beverage consultant to assist clients in optimizing their menus, managing inventory, and improving operational efficiency. Their Restaurant supply store component further complements their offerings, providing a convenient one-stop shop for restaurants seeking to replenish their supplies.

Key Features and Amenities

US Foods prioritizes customer convenience and efficiency. They offer Delivery services to a wide geographic area, ensuring timely access to essential supplies. The facility at Twinsburg is designed with accessibility in mind, featuring Wheelchair accessible entrance and a dedicated Wheelchair accessible parking lot, demonstrating a commitment to inclusivity. Acceptance of various payment methods is also standard, including Debit cards and Credit cards.

Operational Considerations and Potential Challenges

Recent customer feedback indicates that the unloading process can sometimes be subject to delays. Specifically, some clients have reported instances where paperwork review takes longer than anticipated, occasionally leading to a 30-minute delay after the scheduled unload time for prepaid shipments. This highlights a potential area for improvement in streamlining their administrative procedures. The experience suggests that meticulous attention to detail regarding paperwork is paramount, and clients should be prepared for potential hold-ups. While the facility generally functions efficiently, managing expectations regarding turnaround times is crucial.

Customer Reviews and Reputation

US Foods currently holds 213 reviews on Google My Business, offering a substantial amount of publicly available feedback. The Average opinion: 2.8/5 reflects a mixed customer experience. While many clients appreciate the breadth of their product selection and the convenience of their services, others have expressed concerns regarding operational efficiency and communication. It’s important to note that the negative feedback often centers on the administrative aspects of the business, particularly the paperwork processing time. Despite these challenges, US Foods consistently strives to meet the needs of its diverse customer base.

Contact Information and Location Details

For direct inquiries, clients can contact US Foods at their Twinsburg location: 8000 Bavaria Rd, Twinsburg, OH 44087. The phone number, Phone: 09636789, provides a direct line to customer service representatives. The website, Website: usfoods.com, offers comprehensive information about the company, its locations, and its product offerings. The company’s strategic location in Twinsburg facilitates efficient distribution throughout the Midwest region.

Recommendations for Prospective Customers

When engaging with US Foods, it’s advisable to proactively manage expectations regarding paperwork processing. Planning ahead and providing complete and accurate documentation can help expedite the unloading process. Additionally, clients should inquire about delivery schedules and potential lead times for specific products. While the company’s online presence is robust, direct communication with a customer service representative can provide valuable insights and address any specific concerns. The company’s commitment to accessibility underscores its dedication to serving a broad range of customers. Ultimately, US Foods presents a compelling option for foodservice businesses seeking a reliable and comprehensive supplier.