Nancy J.
We stayed the the Umpqua River Inn & Suites last night. The setting is right next to a very scenic highway and backing up to a beautiful spot on the Umpqua River, 7.5 miles east of Reedsport, OR. My sister and I had great hopes for this establishment from the prior reviews, unfortunately we were disappointed. ||||Upon arrival around 7:30 pm on a Friday, we were promptly checked in the owner of the property (Mr) who provided keys (metal house type keys) and emailed the receipt to us. We took our luggage to our room, #122. I experienced some difficultly opening the door. Upon entering we noted that the spacious and clean room was somewhat stuffy and went to open the window. We found that it was open and the screen was in bad repair and ripped from top to bottom. The room itself was decorated with a darker wallpaper and built-in oak desk, nightstand, and storage cabinet. The surfaces were clean of dust, carpet was clean. The wallpaper was peeling at the seams in several spots. The bathroom was clean with lots of good quality, clean towels. Amenities were lacking - a coffee pot, but no coffee and one tiny bar of soap for the sink and shower; there was shampoo. The sheets and bedding were clean and good quality cotton. The beds were a little softer than I preferred, but fine. ||||When I first entered the bathroom though I noted a strange smell, but overlooked it initially. We decided to leave our room and walk down to the river's edge. As we walked out of our room we noted three couples and their dogs grouped together at the edge of the parking lot that were also there when we checked in. As we walked by we realized they were smoking marijuana (legal in Oregon). When we returned from our walk to the river's edge they were still there. We didn't greet them, nor did they greet us. ||||We returned to our room to settle in the the evening. We attempted to lock the deadbolt on the door, but it didn't work. There was a chain lock which we did use, but didn't feel real secure with just that. We joked that if someone came in the door we could just jump out the window since the screen was already torn. We went to close the vertical blinds on the windows and discovered they were extremely difficult to close and the larger window was missing 4 or more vanes so one could easily see in. As the evening wore on we were overwhelmed with the odor of marijuana in our room and bothered by the noise of the neighbors around us - not because of them being loud - just that the walls were that thin. The marijuana odor continued until about 3 in the morning when we heard the pipes being tapped out. ||||We were just uncomfortable for our entire visit and therefore were were up and out of there well before 8 in the morning. We may have felt more comfortable if there was just the smokers, or the deferred maintenance on the window screen and coverings, or the noise from other rooms, or the nonfunctioning deadbolt but the combination of the 4 just made for a uncomfortable stay. ||||Had it not been for the room size and cleanliness I would have rated this hotel lower.
