The Kensington Pub - Cleveland Heights, Ohio

The Kensington Pub: A Premier Cleveland Heights Dining and Entertainment Destination

The Kensington Pub, located at 2260 Lee Rd, Cleveland Heights, OH 44118, United States, is a highly regarded gastropub offering a comprehensive dining and social experience. With a phone number of 2163311003 and a user-friendly website at thekensingtonpub.wixsite.com, it’s easily accessible and a popular choice for locals and visitors alike. The establishment prides itself on providing a casual, cosy, and trendy atmosphere, catering to a diverse clientele.

Location and Accessibility

Situated in the heart of Cleveland Heights, The Kensington Pub benefits from a convenient location with ample parking options. Guests can take advantage of free street parking and a free parking lot nearby. For those seeking enhanced accessibility, the venue boasts a wheelchair-accessible car park, wheelchair-accessible entrance, and wheelchair-accessible seating, ensuring inclusivity for all patrons. The location’s proximity to public transportation further enhances its appeal, making it a readily reachable destination.

Dining and Beverage Offerings

The Kensington Pub’s menu features a wide array of comfort food, small plates, and a quick bite selection, designed to satisfy various cravings. Vegetarian options are readily available, ensuring dietary needs are accommodated. Beyond the food, the pub is renowned for its extensive selection of beer, cocktails, spirits, and coffee. The great beer selection and great cocktails are consistently praised, contributing significantly to the pub’s popularity. A dedicated bar on site provides a comfortable space for enjoying drinks and socializing.

Amenities and Services

The Kensington Pub offers a range of convenient services and amenities to enhance the guest experience. Takeaway and dine-in options are available, providing flexibility in how patrons choose to enjoy their meals. Delivery services are also offered, expanding the pub’s reach. The venue provides fast service, ensuring a prompt and efficient dining experience. High chairs are available for families with young children, and a kids' menu caters specifically to younger diners. Credit cards, debit cards, and NFC mobile payments are accepted, simplifying the payment process. A toilet is readily available for guest convenience.

Entertainment and Atmosphere

The Kensington Pub is more than just a restaurant; it’s a vibrant social hub. The venue regularly hosts sport events, attracting sports enthusiasts. The casual and cosy atmosphere, combined with the trendy decor, creates an inviting space for both individual diners and groups. Solo dining is comfortably accommodated, and the pub’s relaxed ambiance encourages conversation and connection. Dessert options are available to complete the dining experience.

Customer Feedback and Reputation

The Kensington Pub has garnered a strong positive reputation within the community, evidenced by its impressive average opinion of 4.6/5 based on 272 reviews on Google My Business. This high rating reflects the consistent quality of the food, service, and overall experience. Numerous reviews highlight the friendly and attentive staff, often mentioning their prompt service and willingness to assist guests. The pub’s commitment to customer satisfaction is clearly demonstrated by this overwhelmingly positive feedback.

Summary

The Kensington Pub stands as a beloved establishment in Cleveland Heights, offering a delightful combination of delicious food, exceptional beverages, and a welcoming atmosphere. Its convenient location, diverse menu, and commitment to customer satisfaction make it a highly recommended destination for both locals and visitors. From casual weeknight drinks to celebratory dinners with friends, The Kensington Pub consistently delivers a memorable experience.

Key Features:

• Restaurant & Gastropub
• Outdoor Seating
• Takeaway & Dine-in & Delivery
• Extensive Beer & Cocktail Selection
• Wheelchair Accessibility
• Diverse Menu Options (Vegetarian)
• Family-Friendly (High Chairs & Kids' Menu)

👍 Reviews of The Kensington Pub

John H.

5/5

Nice pub! Chill and fun vibes. Just stopped in for some night drinks. Seat yourself. Sat in the side room. Nice staff! They brought menus and drinks over immediately. Checked in regularly. Parking is generally easy in the area, check behind the building across the street.

Julie T.

4/5

We absolutely loved the food! We had the New York Strip Steak and the Chicken Marsala. It was really delicious. The Chicken Marsala had a variety of mushrooms and rich marsala. The entrees didn't come with a side, but we still had enough food. Wish the bartender would have mentioned that there was no side. The bartender was a bit gruff but overall we loved the food and will be back. We really enjoyed everything!

Jesse ?. J.

2/5

Update: Owner is pretentious & rude but i certain he's oblivious to this fact. Which explains why he has a high turnover staff rate.

Kensington Pub in Cleveland Heights used to be my go-to spot until tonight's culmination. It all started over under cooked fries. I voiced my concern, but the owner intervened abruptly, creating tension.

His refusal to listen when we declined the fries but offered to pay turned the situation sour. His repetitive use of "ignorant" hit hard, feeling like a racial slur in 2023.

The owner's escalation, continuously calling me "ignorant" despite my attempts to explain its impact, was hurtful and disrespectful. This experience tainted my view of a place I once enjoyed. Overpricing and ignoring reasonable requests contradict basic customer service.

Blaming me for insufficient tipping and his reliance on customer tips seemed unfair, especially with high price stuff like $10 corn dog, $9 fries or 3 flat chicken tenders for $12. His dismissive and racially charged language made it clear that this place isn't welcoming for people of color.

This encounter shattered the good experiences I had here. The decline in customer service, particularly from the owner, has made it impossible to recommend this place. I hope for improvement, but until then, it's not a place I'd suggest for anyone, especially if you're a person of color.

Please note: tonight's rudeness and disrespect is not an isolated issue but it is the last.

Merica F.

5/5

Omg so impressive. Haven't had Au Poieve so good since a trip I took to Miami over 16 yrs ago. Very delicious. Super happy. Will be back.

Dellyion B.

5/5

Found this place randomly at 12am and was able to get a seat quickly. The service was great and the food was delicious and home made. Will definitely save this place as a good late night food spot.

Nathan G.

5/5

Very, very happy to have The Kensington Pub on Lee. Great selection of draft beers and also bottles and cans. The menu is a perfect mix of pub fare... Good selection, but not too extensive. And the food is high quality and really, really good. Much better than other bars and breweries in Lee. Brad, one of the bartenders, is friendly, attentive, and professional. I look forward to a second (and third) visit!

Jeremy

5/5

Cool place to relax and enjoy great food and atmosphere. Burger, Steak, Hot Stuffed Peppers, and French Onion Soup. Perfect. Our table was very happy. Friendly, helpful staff, with a wide variety of ice cold drinks. Pleasant music in the background with a few games on the TV's. We will definitely return again!

Terry ?. S. P.

4/5

The 'plus' salad was delicious with walnuts, cranberries, and goat cheese. The filet was cooked to perfection, tender, juicy, but just barely warm. The mushrooms had great taste but were a bit rubbery. I still ate every bite just because the flavors were wonderful.