The Inn on Storrs - Mansfield Center, Connecticut

Address: 123 Storrs Rd, Mansfield Center, CT 06250.
Phone: 04238451.
Website: theinnonstorrs.com
Specialties: Hotel.

Opinions: This company has 183 reviews on Google My Business.
Average opinion: 3.6/5.

📌 Location of The Inn on Storrs

☎️04238451

The Inn on Storrs, located at 123 Storrs Rd, Mansfield Center, CT 06250, is a highly recommended hotel in the area. With a phone number of 04238451, visitors can easily reach out to the staff for inquiries or reservations. The hotel's official website, theinnonstorrs.com, provides extensive information about the services and amenities offered.

The Inn on Storrs specializes in providing comfortable lodging for travelers and guests. This hotel is known for its welcoming atmosphere and attentive staff, ensuring that each guest's stay is enjoyable. Located in Mansfield Center, Connecticut, it is conveniently situated near various attractions and points of interest.

According to reviews on Google My Business, the company has received a total of 183 reviews, with an average opinion rating of 3.6/5. These opinions reflect the overall satisfaction of guests who have stayed at The Inn on Storrs, providing potential visitors with valuable insights into the quality of the hotel.

Characteristics and amenities:
- Comfortable and well-appointed rooms
- On-site dining options
- Free Wi-Fi throughout the property
- Fitness center and swimming pool
- Spacious conference rooms for events and meetings

Recommended for:
- Business travelers
- Families on vacation
- Guests seeking a comfortable and relaxing stay
- Couples looking for a romantic getaway

👍 Reviews of The Inn on Storrs

The Inn on Storrs - Mansfield Center, Connecticut

Keith

1/5

I stayed one night at this Inn.

I had NO hot water in the morning and was NOT given a refund. The manager stated she never had given a refund in 18 years. She was very defensive and rude. Expected me to understand that she did not control the electric nor water system therefore I was just to deal with it.

There are better area inns that treat customers with courtesy than this business.

Trip.com M.

The room was great value and close to UCONN. Good location near shopping and restaurants. Room was clean, bathroom was clean. Friendly staff. Lots of parking. Our only complaint was a very strong cleanse smell in the hallway outside of our room.

Monique H.

5/5

My stay at The Inn on Storrs was nothing short of amazing! Jenilu was the sweetest! She was attentive, accommodating and welcoming. She went above and beyond to let us check in early and even told the cleaning crew to stay quiet as we slept during the day because we traveled all night. The hotel is in a great location, it’s very clean and new! Beds were really comfortable and the bathrooms were extremely clean, modern, with great lighting and hot water. I have nothing but great things to say about the customer service and hotel. I highly recommend staying here! Thank you Jenilu for your hospitality and kindness.

kristen C.

2/5

This is continental breakfast, and it was a joke.
Stayed 2 nights... the room was not clean.
Overpowered by lemon scent throughout the building.
Staff was extremely loud both mornings before 10am.

Paige T.

1/5

Unfortunately I will not recommend this inn to anyone. It is not clean, smells like cigarettes (even though the room was labeled as smoke free) and management is a joke. The inn is not in accordance with the Americans with Disabilities Act (ADA) and does not allow trained service dogs (illegal). We had my fiancée's seizure and mobility service dog with us, which the inn was informed of and they proceeded to charge (without authorization, let alone notice) a $250 pet fee, which they legally cannot do per the ADA. The service dog was respectful of the property and did not cause any disturbance nor destroy anything or make any mess. Management has continued to argue despite being informed of their illegal actions and the ADA. The department of justice has been informed and a lawyer is now being involved. Unless you would like to experience a similar situation, I'd advise to stay far away from this establishment.

Donna C.

4/5

Extremely convenient for a weekend stay. And Jenilu was fantastic! She made the check-in process so quick and easy; very much appreciated! Room was large and comfortabe. 4 stars just because the TVs do not have capabilities for any streaming services. Otherwise, a good location close to several amenities.

Amelia G.

1/5

This establishment is not in conduct with the Americans with disabilities act and is not an accommodating establishment.
It has been reported to the Department of Justice.
I own a seizure & mobility service dog, that is required by law to accompany me, and is considered federally as medical equipment.
He has been task trained to the highest standards. This establishment, even though I advised (which I do not have to do) that I have a service dog, they charged my card (without authorization) a $250 pet fee, which legally they cannot do, per the FAQ on the ADA.

I called to speak to the manager and they continued to argue with me in regards to this and said they would call me tomorrow, it has been 42 hours since our first point of contact, and now I have to resolve to bringing this to the attention of police, lawyers and the department of justice.

Apart of all of that, the room was old, dingy & smelled like cigarettes.
The carpet had not been cleaned and was giving my fiancé and I, allergies all weekend long.
I would not recommend this establishment to anyone, I’d rather sleep in my vehicle.

Rebecca O.

5/5

It is very conveniently located next to the mall, restaurants, and both colleges (UConn & Eastern)! Love the pool & hot tub! The staff is super helpful and friendly, always going above and beyond! 😍🏊‍♂️🍔📚 #Hotel #Convenience #Staff #Pool #HotTub #College