Sheraton Birmingham Hotel - Birmingham, Alabama

NR Rider

The 1- star review was hard to give but absolutely warranted, deservedly or otherwise.

Room was pretty good, bed fine, okay shower, mini-fridge, etc. Staff were pleasant, check-in and check- out all good.

Issue here is noise. The highway noise is so loud it sounds like windows are open. I had to check twice to make there wasn't an open window. You hear every vehicle that passes by and when the morning rush hour starts it wakes you up.

The other noise issue is from the hallway or any connecting rooms. I could hear people in other rooms like they were right outside my door. The people in connecting room ran their blow dryer all night (maybe trying to create white noise?). The gap under the door leading into the hallway large enough to be able to look under and see if anyone was approaching the door.

Ultimately I wouldn't stay at this hotel again until I knew the noise issues were resolved. When trailing I want to be tested, not woken all through the night and early morning.

Once I knew the noise was solved would gladly stay here again.

Briana Knox

I was a bit nervous after reading the reviews, but my stay was exceptional.

Every single staff member I came across was lovely. From the reception team, to the breakfast restaurant team, to the man who brought me my package from the mail room! All just incredibly hospitable and warm and professional.

Speaking of the breakfast, it was absolutely delicious. I honestly wished I could have had it the next day as well! It’s a bit pricey, at $19, but it is a buffet and it is, after all, a hotel restaurant. Pricey is expected.

Lastly, my room was great. It was spotless, and I’m a clean freak. It’s also clear there has been a fairly recent renovation because the rooms have a very modern aesthetic. I was quite comfortable the whole time.

Overall a great stay!

xx7xx

The hotel is so huge that it takes a very long time to walk from valet to my room. I am old, I am fat, and I travel with a ton of business gear. I want to easily access my room, not have to think about how to get thru a maze. Try to find the 3rd floor from the main building. The elevators dont have a #3, you need to go to another building and another set of elevators to access the 3rd floor. The bar is very cool atmosphere. The location is close to the stadium and all of the uptown restaurants.

John B

What a wonderful stay. I was a little skittish because I saw the reviews but I will tell you this place is under renovation in a way that did not bother me at all. Neither did the highway noise. From the moment I arrived after a late flight to the moment I left, I was treated kindly and the room felt brand new. I loved seeing the young people skateboarding under the highway in the skateboard park, too. You hear so many sad stories but here was a picture of absolute joy. Thank you, Aidshatu (means "full of life"), John, the valet, and Davon at the bar, and Khalil (morning valet) for being so kind. If I get in late and stay in Birmingham because I don't drive well at night alone, I will definitely consider returning here! PS $39 for parking was dear. Can you bring the price down just a little?

Samuel H

This hotel is complete garbage!|1. Tv doesn’t work. Sent some smelly curmudgeon to fix the A/C. * Never got it working.|2. No card swipe on the elevator but goes out of their way to refuse DoorDash delivery.|3. Valet lost my car. Took over 90 mins. Missed my first meeting and late for the rest.|4. Asked to speak with a manager…no one on duty (of course).|5. Asked for a call back, never got one.|And to top it all off, they don’t ever put out coffee in the morning!|Complete incompetence!

Getaway58240680453

We stayed at the Sheraton this month for a Porsche event held in Birmingham. I was reluctant to stay there because I read some bad reviews but this was not our experience at all. We were kindly greeted and given a quick and courteous check-in. The elevator/hallways were very clean, and our room was very clean and updated. The bed was comfortable and the room had plenty of places to sit. We never asked for our room to be cleaned. We made our bed and went on our way. We did get clean towels. Breakfast was very nice, however the food was cold because the serving pieces are open the entire time. The selections were more than adequate. The servers were very polite and friendly. The valets directing the cars outside were very friendly, interested in the cars, and most polite. The food at the banquets we attended there were delicious. Check out was quick. We were very pleased.

Jon Blanchard

Unless you’re being paid very handsomely, don’t stay anywhere near here. Even then, please reconsider your options. Bottom 3 city I’ve ever visited- and I’ve been to third world countries with more hospitality. To top off my stay here, false alarms went off at 3 in the morning, with no explanation what happened. (Completely clueless night crew tonight?) no overnight manager. Who knows.

To be completely fair, there were a few positive notes:

Front desk staff was very nice at face value with the short interactions I had with them during the day.

Banquet staff/management was easy to work with and very accommodating.

Housekeeping is the saving grace if you can speak Spanish. They will take care of you. Very clean room, and nothing was broken in my room thankfully.

Eugene’s Chicken around the corner is too good of a place for this city. They deserve much better. A true diamond in the rough.

Chris Freas

Hotel is still under a heavy renovation with a relocated check in desk and main lobby closed.
Warning-the highway noise is loud, all day and non stop. While the renovated rooms are pretty the single pane of glass and proximity of the highway means constant noise. We checked out early.
Lastly the don’t quite say in their website but they do NOT have a club lounge