RAECO Rents LLC - Gurnee, Illinois

Julie L.

RAECO Rents is fantastic! Their customer service and tech support are top-notch - quick, responsive, and incredibly helpful. The rental process is smooth and hassle-free, and their data download service saves you from dealing with complicated software. I truly appreciate being able to get the equipment ahead of time at no extra cost, which allows me to get familiar with the equipment before the project begins. That level of customer-first thinking really sets them apart.

Overall, RAECO Rents goes above and beyond to make sure customers are supported every step of the way. I highly recommend them for anyone looking for reliable equipment rentals backed by exceptional service.

Harry S.

I had the best experience with Raeco. I own buildings in NYC and need some scanning equipment. I was lucky to have Kristina help me who was just awesome. The product arrived on time in great shape. We had some questions and their staff was so helpful. The prices are very fair. Excellent customer service from the first minute. I would recommend to anyone in need of their products to rent from them. Again, thank you Kristina.

Daniel E.

Raeco is phenomenal at what they do. I use them for many, many projects every year and in 8 years (I think) of using them I have had one problem...and it was due to a shipping problem, not in their control.

Rent from them and you won't regret it! They are expert and actually know their equipment and how it works. They are not one of those shops that just have a rental fleet that they don't understand when you call from the field with questions.

Caleb J.

Excellent service—equipment always arrives calibrated, ready to use, and reliable. Very flexible with project needs and scheduling. The best place by far to rent IH equipment.

Rod H.

Based on a last minute client request, I was in need of 25 sampling pumps on one day's notice. The team at RAECO went into action and pulled together everything I needed and had them delivered to my office on the date promised. Their level of service and the quality of equipment rented is always top notch!

Tim N.

I rent something from Raeco just about every week, and every time they are able to accommodate my requests, and they don’t get upset during my occasional needs for rescheduling projects or unusual orders. Consistently friendly customer service and assistance with questions when needed. No matter where I am working throughout the country, the equipment is there on time and works - not once in 4 years have they dropped the ball in getting me something on time (can’t say the same for some other rental companies). I can depend on their equipment to work as it is supposed to and provide me with the data I need. I highly recommend them.

Marcia H. S.

Great experience! From the first phone call with a human being and not a menu, to the quick ship, to the ease of return, the process of renting a lead paint detector device was wonderful. Just being able to rent such a device and the ease of doing such is much appreciated! Cannot recommend highly enough! Will be renting again for the next phase of our lead abatement in NYC. Thanks!

Tom P.

Instrument arrived on-time, even for a rushed, last-minute order. Prompt phone support also helped me not lose any of my 1-day rental time. Would definitely use RAECO again!