Portal Peak Lodge Store & Cafe - Portal, Arizona

Robin S. J.

They forgot the coffee pot in the room, just the coffee maker was present. So we were very sad not to have coffee and the restaurant didn’t open until 10am. Plus no WiFi password in the room, so we were not able to talk to our son or the friend watching him that night, but all worked out well for a romantic date night.

Vincent W.

This is a very nice place. The room was way better than I had expected. They were very clean and well maintained. The staff was absolutely delightful, friendly, and ready to make sure you had a most pleasant stay. The food at the cafe was great. The store was nice and charming, stocked with essentials. The people of Portal make it so warm and friendly, like small-town America of yesteryear.

Letha H.

Beautiful location. Wonderful owners/workers that took care of us even though it was a holiday for them. The room was a little strange with the mini fridge in the bathroom. We were surprised with only one bed, but it was very large, so we managed. We had the handicapped room and the bathroom door would have been a problem for someone in a wheelchair.

R. W.

Super friendly and great vibe to Portal. Had a good burger and the woman running the store / serving even brought my dog a bowl of water and a treat. If you're coming this direction throw them some business. Great to have out here.

Jeffrey S.

We did not stay here but we did stop by for dinner. It’s very close to all the trail heads along Portal Rd. Staff was very friendly, the food was very tasty and the price is very reasonable. Definitely would go back

Eric B.

Trying not to be negative but I can't really recommend this place.

I was told my food would take about 5 minutes.

When I got my burger, it was cold and the bottom bun was falling apart. I mentioned that we had waited about 30 minutes at the counter and I was told 'no, it's still hot, I can feel it'.

I asked for a new bottom bun, which I was provided.

The cashier didn't seem particularly interested in apologizing for the food being cold or old.

The burger wasn't that great anyway.

Justin H.

This place was so awful I cannot understand how it’s still in business except that there’s literally no other alternative. It took over an hour for us to get a standard burger and burrito, no special requests whatsoever, and nobody else in front of us in line - nobody else was sitting when we got there. Once the food got to us it was freezing cold. I am wondering if the waitress took a nap or something? What could possibly cause this kind of service, no idea besides maybe she was the cook, the waitress, and the front of the hotel all at once? No idea. But it sucked big time and the food sucked. I’ll be packing in my food for any future trips. This place sucks.

Edit: I forgot to mention that the food, once reheated in the microwave of course, was awful. Bland and unseasoned, not really edible although to be fair - my dog did eat it but she also eats random animal poops so, that isn’t a huge compliment from her.

Terry R.

When we wanted to take a break from camp food we loved grabbing a burger at Portal Peak Lodge Store & Cafe! The waitress was super friendly and helpful, and the burger itself was delicious. It was the perfect place to refuel after a morning of bird watching – so convenient to have both indoor and outdoor seating, letting you enjoy the views while you eat. Plus if you are a birder there are a few areas near by that you can sit and watch birds. Highly recommend!