Passport Inn & Suites Chaplin, CT - Chaplin, Connecticut

Introducing Passport Inn & Suites Chaplin, CT

The Passport Inn & Suites Chaplin, CT is a highly-rated hotel located at 231 Willimantic Rd, Chaplin, CT 06235. This establishment offers exceptional accommodation for travelers in the area, with a variety of room types to choose from. The hotel can be contacted via phone at 04559588 and their website can be found at stayhihotels.com.

Specialties and Features

• Hotel, Inn, Motel - Passport Inn & Suites Chaplin, CT offers a range of accommodations to suit various needs and preferences.
• Beautiful landscape - The hotel boasts an amazing and beautiful setting with stunning surroundings.
• Exceptional housekeeping services - Guests can expect impeccable room cleanliness, with prompt service and problem-solving provided by the friendly housekeepers.
• Professional and courteous staff - The hotel staff is known for being highly attentive, friendly, and helpful.

Opinions and Ratings

The Passport Inn & Suites Chaplin, CT has garnered 124 reviews on Google My Business, with an average rating of 3.2/5. Many guests have praised the hotel for its beautiful location and exceptional housekeeping services, highlighting the dedication and friendliness of the staff. The combination of a picturesque setting, clean and well-maintained rooms, and attentive service contributes to a pleasant stay for guests.

Recommendation

If you are seeking a comfortable and affordable accommodation in the Chaplin, CT area, the Passport Inn & Suites Chaplin, CT is definitely worth considering. With a variety of room options, beautiful surroundings, and exceptional service, this hotel offers a welcoming environment for travelers. For more information or to book your stay, visit their website at stayhihotels.com. Don't miss the chance to experience a memorable stay at Passport Inn & Suites Chaplin, CT

👍 Reviews of Passport Inn & Suites Chaplin, CT

Hendrix K.

5/5

This hotel was amazing beautiful place with beautiful landscape. The housekeeper was awesome. He kept the rooms clean, if I needed anything he would service my room and fix any problems that had happened. The housekeeper and the the guy in office was very nice and respectful.

jessica S.

1/5

Sheets were dirty. Room had stuff on the walls.(Don't know what it was, hopefully food) Soap scum in shower. Heat didn't work.

Lisa C.

1/5

I had to stay Here because of a Plumbing Issue at My Apartment This Place should be renamed The Hooker Inn My Boyfriend Whom came to The Room after Work was propositioned bye a Hooker waving at Him in front of Her Rooms Window smh! also this Place is just creepy don't stay Here!

Michael M.

3/5

Hi this motel is decent but if you need to stay and you have even a service dog they will deny you even if you have company n they see the dog they’ll be knocking right away they watch cameras thoroughly so don’t try sneaking won’t work lol my only other issue is they hate givin pillows out lol you’ll get 2 for your bed good luck getting more.. an make sure you get all you need before midnight they sleep 3rd shift n will be very upset if you wake them for pillow middle of night they will not accommodate your needs late night you will be an inconvience. I’ve worked hotel 5 years an would never give attitude or argue with my guests keeping composure is a must working in this type business even when you want to tell someone off in which I get it but you will not benefit or get any where thank you lol fyi I didn’t bother them so late my cousin was drunk 3 am an 3 people only had 2 pillows for room n he arrived late I’m not a pain in the ahh. I could give this motel some pointers an maybe have employees watch a video on decent human interaction without hostility is all

FarAway522304

My husband and I were visiting relatives in the area. We choose this hotel because of location and reviews. The location was perfect, but the facility was horrible A two night say was reserved. The room had a terrible odor, the bottom sheet did not fit the bed, and was full of black hair. The heating unit had mold growing on the vent. We asked for a different room and were given a choice of two available rooms, on smaller, one bigger. The small room had the same issues as the first room. The larger room did not smell, and was cleaner. We chose that room, and the person at the front desk, then told us we would have to pay $20.00 per night additional. By this time it is all most 10:00pm. We took the room begrudgingly. FYI, there was also no amenities. Would not recommend this facility.

Maria F.

2/5

Soooo disappointed. We go every few months and get the same room. This time it wasn't available. The room we got was awful. No lampshade, phone broken, and room smelled. The blinds in bathroom were dirty. Saw what I think was a roach and the bed was awful. Came in to get trash but never made bed. I know its inexpensive because it's a smoking room but for $162 there should be some level of service. All done. We'll be going somewhere else next time.

Danielle M.

3/5

For the price, the rooms were awful. DEFINITELY need to be remodeled. Like, painted, holes in the walls fixed, etc. No phones in the rooms. I've stayed in cheaper places, that were MUCH better than that. And I didn't think there was even any hot water, (whole reason for the stay!) at first. But there was. The knob was just on backwards. And you could tell they didn't clean them. (found stuff from previous guests.) During COVID, DEFINITELY NOT something to slack on. But, they certainly, did. I only upped the rating to 3 stars, because there WAS hot water. And plenty of towels. But, that did very little to redeem the place. Sheets SUCKED, and pillows were flat, and no cases.

Chelsea F.

1/5

Nothing was good about this place. I helped my sister check into this motel and the rooms were dirty, the beds had stains on them, the window blinds were broken and the rooms smelled very bad. My biggest complaint is that this business discriminated against me and told me that I would have to leave with my service dog. This young to middle-aged man with black/brown hair said that he read the ADA laws and that he had the power to deny me access to my sister’s motel room. He said I would only be allowed in a smoking-only room. I was not staying anyways so I decided to agree to disagree with the very ill-informed man. He claimed that I had to be in a smoking room “due to people who may have dog allergies”…. So smokers don’t have dog allergies If he really had read the ADA guidelines, he would have known that that was ILLEGAL to do. He was very ignorant and rude about the whole thing. It’s a shame that businesses aren’t up to days and educated on the ADA service dog laws. DO BETTER. This motel is only acceptable if you can’t afford anywhere else, to be honest. It’s disgusting and poorly run in my opinion.