OYO Hotel Covington GA - Covington, Georgia

Ashley G.

Zero stars!!Absolutely horrible. Guy at front desk was rude and not helpful. Room I paid for advertised there was a fridge and there wasn’t. Tub was extremely slippery and almost fell just trying to shower. Drunks in the parking lot being loud and obnoxious and floors look they haven’t been cleaned in weeks. Tv didn’t even work so couldn’t watch tv at all. Also accidentally left daughters shoes and there is no way to contact them to get them back. I definitely will NOT return for any reason.

Amber G.

It asked how my stay was? Well it would have been great, I'm sure, had we actually got to stay at the hotel. My fiance, his father, my little sister, and myself booked a room two weeks in advance for the hazard county reunion weekend. I called about 830 am the morning of our reservation to let them know we may not be there until 1030 due to my fiance having to work later than planned. To which I got no answer from the front desk after ringing for 15 minutes. Well I let it go and figured everything would be fine since we reserved the room with two weeks advanced. So on the 5 hour drive we went. We got to the hotel Ready to check in, lobby smelling like marijuana or something along those lines, for the man at the front to tell us we couldn't because he couldn't take payment for the room. He said we needed to pay online. I thought this was off, but okay whatever we just drove 5 hours so I'll do what I needed to do so we could get into our room. Well when it wouldn't let us pay online he said we could then pay with card in office. My fiance was fine with that so he hands the man his ID and card. Then he says he can't rent him the room because he is under 21 (his ID is turned up and down due to renewing when he was still 20). He ensured him he is 23 and the man proceeded to tell him because his ID is not turned sideways he can't have the room. So at this point I am FUMING Honestly the man is lucky I didn't feel to sell or I would have honestly really hurt his feelings. We went across the street to the Super 8 hotel where they were more than willing to let us have a room and literally saved the day.

Lou A. N.

Terrible service, bad bed, room not clean, no towels, drunk next door with his beer cans and cat food in the parking lot. The guy at check-in was not helpful and he charged my credit card for a full night after I had already paid and booked on Hotels.com. I am still trying to get my money. Girl in the morning looks like she was woke up. They should have a drop off for keys if they do not have someone there 24/7. Felt unsafe in the area. DO NOT STAY HERE!! Keep going!! This is the worst hotel I have stayed in and we travel quite a bit!! Again, save your money! Sleep in the car it will be more comfortable!! Beds are lumpy!

Kendra L.

Wow. Just really wow. So I was in town for an interview, so I get there at 11pm. Interview wasn't until the next day at 2pm. So the first room was in had dirty sheets and there were holes in the wall. Second room didn't have a microwave, fridge, and the phone didn't work. Since my interview was not until 2, I was trying to ask for a late check out; that's when I found out the phone didn't work. At the time the phone number was not listed on the website. So I walk to the desk and asked for a late check out for 10.00 at 12 pm. Yes they charge for that. I was then inform that they needed to prepare the room for a reservation. Now check in is not until 3 pm. So I'm like wow just really wow.

Acacia N.

The hotel is renovated, but the rooms are clean and cute. I did find some cigarette ash in the sink, but I thought little of it since the room was just so clean. The rooms currently do not have carpet floors, and instead just have bare wooden floors, but I think the hotel intends on changing this. Contrary to the general OYO website, there is no microwave or refrigerator, which may be because of the renovation, but the rooms are pretty small as they are. They do not yet have cable TV, but they have Amazon Prime video as compensation.

It is true that there is a deposit. For one night, said deposit for me was $30, which is refundable when you check out. The night's stay was actually $70 for me. Since I checked in at a later time, I tried asking the receptionist if I could push back my check out time. He tried to respond, but the language barrier between us two did not help, and it seemed like he was reciting a script when he responded even though I think he was trying to tell me "no". Said receptionist was friendly overall though; he delivered a shower curtain that was not in my room, and he smiles.

I would definitely return to this hotel (or visit any OYO hotel) if needed; it is infestation-free, unlike some of the hotels in the area. The prices can be more affordable, depending on how in advance you book, as well as where you book.

Tara L.

The room was nasty, the manager was hateful and very unprofessional. First night checked in fine. The next morning went to front desk to ask for clean towels and confirm that nights reservations and she told us she didn't honor oyo reservations and kicked us out of our room at 7am because we checked in the night before on a reservation. We did get the second days reservation payment back but I wouldn't ever stay there or recommend this place. The manager seemed like she just didn't want anyone to stay there.

Victoria C.

For $74, I got what I needed. A hot shower and a bed to sleep in. I was in town for a job, this was reasonably close to where I was working. It definitely needs some tlc... but the lady put me in a room closer to the office, since I was a single female in the room. The water was nice and hot. The mattress had a protective cover and I saw no signs of any pests. The room was clean, except around the toilet, and there was some wear and tear around the room. But, again, for $74 (taxes, fees, everything) it was worth it.

Cortney K.

If I could give negative stars I would. This place is awful. Stained sheets, the bed frames were even stained, the floors hadn’t been swept in weeks, the bathroom walls looked as if someone had smeared feces on them, they took the phone out of the room so I couldn’t call to the front desk, and the fire alarm needed a new battery so it beeped NON-STOP. When I left a review with Expedia, the manager got an attitude and said that housekeeping would be up to change the sheets. Twenty four hours later, they show up. When I contacted customer service, I get the run around and eventually they start begging me to give them a chance and to continue to stay. NO. I left early and had to end my vacation because they ruined the experience for my sister and I. But the best part, when I checked out, the manager literally ran away from the front desk. Rude, disrespectful, atrocious, and the audacity of this company and their employees. NEVER AGAIN.