Mystic River Hotel & Suites - Mystic, Connecticut

firehead7k

My roommate and my service dog and I stayed here for about two weeks and we highly recommend this hotel to anyone needing to stay in the Mystic area. It's clean and the staff is very personable and nice. The price is very reasonable as well. I am definitely going to stay there again.

J D.

Hotel holy hell. No way I would ever stay here. I came here to park for a second to eat some really good bbq from down the street in historic mystic river because I thought it was abandoned. Went inside to pee. Bro...
Disgusting bathroom inside a smelly closed pool.
Room Hallway looked like a scary movie.
Just run.
On the plus side,
There's free coffee and one flavor of juice.
Run.

Ellen W.

We are at the hotel now. It appears the bathroom in the first room we were in was not cleaned. The bathtub was dirty, there was hair in the sink, and tissue on the floor. Edit: We switched rooms, and the second room was cleaner but not clean. The picture of the hotel looks better than the hotel actually looks. The hotel looks abandoned. There is an entrance to go in that was closest to our room. The door is supposed to be locked 24/7. There is no key swipe, and you could walk right in. They do not have people at the front desk 24/7. The hotel is not secure. We arrived 9/6/3024 and checked out today, 9/8/2024. We lost power. This morning, when I went to return my key, there was nobody at the front desk. I called the number listed at the front desk to let them know that we lost power, and the person sounded like she was actually sleeping when I called. Also, he would think they would have a generator, but the power did not come back before we left the hotel.

Michael K.

Overpriced for the quality. Danky, run down room similar to NH/VT ski motels.

TV didn't work.

The AC fan was banging on something inside the unit as it was on....all night long. Sleepless night really.

My wife literally slept with my pocket knife at her night stand. I think it was perfectly safe, but she clearly felt otherwise.

It's a 99.00 room, not 350...

Lilly R.

Very close to mystic village, convenient. At first we passed by the lot because it looks abandoned. Found the lobby to be bright and welcoming with the seating area. Front desk was busy with phone calls and other customers but remained friendly to everyone. 1 lady was checking out in a hurry seemingly upset Red flag 1. Red flag 2 a room had a clogged sink and red flag 3 another room wouldnt let him swipe into the room. Got a room and feont desk said to park in the back lot. Very dimly lit to no light outside. Outside locks to the doors do not work, had to be let in by someone who just so happened to be in halls. Our room was on floor 2 went up 2 flights of stairs with 4 bags. No elevators from what we saw. Rooms are non smoking. Our room 292 was ready with the heat on. Toilet has some funky cloudy water. Found some pennies in the dresser drawer (when was it last cleaned? Makes you wonder) Electrical socket yanked oit of the wall exposed wires.. firehazard. All in all... outdated, needs some updating. Is not worth the price whatever they offer. Was a last minute booking when everyone else was full up to 10 minutes away.

""

Positive: "" Negative: . There was only one bath size towel in the bathroom and the bathroom light switch failed after the hairdryer was used. There was practically no security to prevent entry into the building: missing doors and locked doors that would not open with key card

Nick

mystic river hotel & suites highly recommended the staff is very friendly very welcoming hotel is very clean hotel is newly remodeled very clean very spacious rooms this hotel staff goes out of the way to make sure you have everything you need during your stay I will definitely be doing more business with this establishment they are great people

Amy D.

STAY HERE! Well, looks were deceiving-we made online reservations and when we pulled into the lot, it felt a bit sketchy, looks like their landscaper took a vacation, but we went in to their clean and nicely decorated lobby and greeted warmly. They gave us a luggage buggy to use and when we got to our clean as a whistle room (115) it was beautifully decorated with modern and fun everything, except shower was a bit antiquated but had nice warm shower. Bed was 100% comfortable and pillows too, bed was made tight with coffee service and mini fridge in room. We never saw insects or mice, as mentioned in other reviews. Best part was that in the hallways and room we never smelled any signs of cigarette smoke. Overall a very pleasant experience very close to all fun things in mystic! I highly recommend this hotel!