Microtel Inn & Suites by Wyndham Altus - Altus, Oklahoma

Derris

Not terrible, not great, definitely not worth the price. Paid $134 after taxes for only one Saturday night. The front desk receptionist/ops staff was great. This is more about upper management and ownership Breakfast is bare minimum, no eggs, sausage, or bacon. Room was in very used condition. Stains, loose/torn carpet and appliances handles are apparent. Will not stay again until these are addressed and do not recommend.

Jess

I have mostly good things to say about this hotel. it had great service the room was clean and cozy. The service desk associates were very nice and helpful. The free breakfast was delightful. The only thing that I have to say is that the toilet was a little bit wobbly in room 108 so they might want to fix that I forgot to mention it before I left but other than that I had a really great experience and I would go back again I wish it wasn't quite as expensive but you get what you pay for so.

Amber C.

I want to start out by saying the staff here is great. Very friendly and helpful. The problem was when I woke up I found my bed full of bed bugs. I had to throw away all my clothes and buy new ones so I didn’t take them home with me. I contacted Wyndham and reported the issue and am contacting the Oklahoma State department of Health on Monday. I see in other reviews that this is not the first incident. I really wish I would have read the reviews before I booked.

Kyle K.

Great stay. In the morning, Penny was always a pleasure, and at night, so was Gabby. Great service. Priscilla, as the manager, was a great help when needed as well. Above and beyond. I stay in hotels 40 weeks out of the year, and this was one of the better for the price.

Michele D.

Booked a room for 5 nights, traveling for work. Checked out after first night. Despite there only being 3 other vehicles in the parking lot, I was told all first floor rooms were booked except for the accessible room- thats fine. The room wasnt very clean, hair on the sink and in the shower. Slept fine. Next morning as I come out of the shower, 3 mice- yes THREE mice- are in my room and all run under the door to the adjoining room as I exit the bathroom. I packed all my items and checked out. If 3 mice are willing to run through the rooms are 7:30 in the morning, the place has to be infested. I left with still the same 3 vehicles in the parking lot- seems everyone else knew not to stay at this hotel. Bathrooms have no vanity or anywhere to put your toiletries. No iron /ironing board. No hair dryer.

Timothy H.

Dirty!!!! Stains on carpet bedding and sheets. Tub and sink stopped up, noisey and overpriced. 145 for a sub par room. Could have stayed at a nice hotel for that price.

Lorenzo P. (.

No elevator, handrail on the stairs fell off while I was using it to support myself, no refrigerator in the room, the room itself is outdated, very small and NOT soundproof.

The service was excellent and kind. The hotel itself doesn't do it's employees justice.

Overall I would not return or recommend.

Lori C.

The staff was super friendly. Sheree was super nice and extremely helpful. She was also training a new employee (I didn't catch her name), but she was extremely nice and helpful as well. ||||We stayed there because we had to attend a graduation in a nearby smaller town. We happened to pick a night when a tornado touched down and heavy rains flooded multiple businesses. Both Sheree and her trainee were in the process of cleaning up the lobby after the storm when we returned from the graduation and dodging the storm. ||||The room was basic. You could tell it had been awhile since it had been updated. But it served the purpose it needed to and that was lodging for the night. If we weren't able to use our Wyndham discount, it wouldn't have been a good value, but for what we paid it did it's job. The breakfast was your typical hotel breakfast, with your basics, and a waffle maker.