Mazama Village Campground & Cabins - CRATER LAKE, Oregon

Scott J.

I took my son's Boy Scouts Troop (611) here for a weekend campout. It was amazing! Crater Lake is definitely a must for anyone who appreciates natural beauty. We tent camped at Mazama Campground. It was a great experience. Our stay was in late August and the daytime weather was perfect. Overnight, it still got very cold 38°F; so be sure to pack some warm clothes and a good sleeping bag. This was one of the best camping trips of my life. Do not miss out.

Trisha D.

Basic cabin room that was filthy. The floors hadn't been vacuumed, there was visible pieces of paper, lint, and hair on the floor. Shower pan was red and moldy, was removable with wash cloth. Sink had not been cleaned; soap grime that could be scrubbed off. No WiFi (WiFi is advertised), no cell service (Verizon). No fridge or microwave (just being clear for other people who want to stay - does not effect review). There is a Keurig with 2 cups and coffee for 1 day (stayed 2 nights). Nearest coffee is $3 a cup in the general store. You can't beat the location, but for this much money I would have expected a lot more and this is not the first National Park area we've stayed in.

Elisha

Bathrooms were nasty sometimes didn't have toilet paper or soap. A lot of the camp sites were stupid tiny. A lot of the staff weren't very friendly and didn't want to talk to you. The cafe is overpriced. There are only THREE SHOWERS for the 100+ campers. The showers were ice cold and one of the shower rooms didn't lock. We used a little paper sign to try and ward off other campers while showering. Oh and it was TWELVE DOLLARS for a small bundle of wood 🤦‍♀️ the only reason we made it work is because Crater Lake is gorgeous.

Joy B.

We stayed in a small room with two new queen beds that were very comfy. There's not really any service, although you check in and out at the campground store. There are no cell towers. They have spotty wifi. There are 4 rooms to a cabin so it's not like you've got your own cabin. They do have a small Keurig but only one pod of coffee per person. There's no closet, no hair dryer, and no air conditioning, although you don't really need it because the altitude is high that it's not really hot in the morning or evening, even in July when we were there. Still, a fan would have been nice. I'd recommend bringing your own soap and shampoo because the pickin's are slim. There is a window with a screen that opens, but unless you want to leave your door open all night (no screen door), then there's no cross ventilation or breeze. Finally, the campground and cabins are a good 15 minute drive away from the lodge and lake. This is NOT a hotel. It's just a rustic room set with three others in a wooden cabin. It's a small step up from camping, but with great beds.

Alexander N.

Arrived and had to wait an extra 4 hours before being allowed to check in. Without notice or explanation. Arrived at our site that they decided for us and every dumpster was over flowing. There are bear signs every where but all the trash is flowing onto the ground? Plus trash at our site. Also what was the wait for if not to clean?!? A lady comes around and instead of cleaning up their trash she tries to sell us firewood?! There is a massive fire 50 miles away and it’s 100 degrees and she’s selling firewood instead of cleaning up? The bear box at our site and the next one over is broken and the clean bathrooms are disgusting. On top of all that. For seven packed loops they only have one dump station.

Fiona G.

The service at this campground is trash! We got an email that check in would be 12pm. When we got there, they said there was a glitch in the system and they wouldn’t be able to give us our sites till 2pm at the earliest 4pm at the latest. There were several other people trying to check in who got the same check in “glitch” that we did. They proceeded to tell us, several things were not working, including showers, bathrooms, and others. We also learned that loops A through C, have significantly smaller and closer together sites than the rest of the loops. We were in C. Very disappointed. I will NEVER stay here again.

Kody R.

The location is great. The store and restaurant is near by and you just a few minutes from the lake. Rooms are pretty basic which is to be expected. I was concerned initially about not having air conditioning at the end of July, but we have been comfortable the whole time

Olivia B.

TL;DR, either splurge for the lodge or book a (much cheaper) campsite depending on the experience you want. The cabin is a middle ground in price point but not in quality, for the $175 I paid it didn't feel worth it. Also, the private company that manages the lodging in the park is horrible no matter where you stay.

Full Review:

My boyfriend and I were on a road trip visiting National Parks, and most nights we tent camped. On this particular day we were driving 10 hours from Salt Lake City to Crater Lake NP, so we decided to book one of the Mazama Cabins instead of a campsite so we wouldnt have to deal with setting up camp if we got in late.

The website for the lodging, dining, and bout tours is separate from the NPS website which makes it hard to find. It's also not a well designed site and is missing key information. I could see on the website that check-in started at 4pm, but not how long check in was available until. I wanted to know what the late check-in procedure was since we may have been getting in late. I tried calling the customer service number which went to voicemail. I left a message and never got a call back. (For anyone else in this situation, you check-in at the nearby Mazama Village Camper Store - NOT the Annie Creek store which is also right nearby and is also confusing - which is open until 9pm, and if you arrive later than 9pm you can go to the Lodge to check-in).

Additionally, there is a sign at the Mazama Village entrance warning that you are in bear country. When I asked at check-in to confirm that we should move all scented items into our cabin overnight, the person at the front desk said "Umm... yeah that would probably be best." Luckily we camped at Yosemite earlier in our trip where we got detailed pamphlets and explanations from rangers on what counts as food to a bear and how to properly store it, so we knew what we had to all bring inside from our car. But that response was really baffling to me. Someone who has never camped in bear country before may not realize they have to bring all scented items and trash, not just food, inside the cabin (or put in a bear box/canister if you are camping). And I only got this response after asking. When we checked into our Yosemite campsite it was a standard piece of info given out unprompted as part of the check-in process. This private company needs to have a better check-in process and properly educate those staying at Mazama Village because this could result in bears getting into food which they will be killed for, and could put people's lives and belongings at risk. It's not something to be so nonchalant about and at a National Park which is all about conservation it makes me really mad to see a private company handle this so poorly in a way that could have lasting negative impact on the bears here. There should really be a ranger involved or the private company needs to receive training from rangers and provide better info to campers.

As for the quality of the cabin itself, it was fine. The beds were comfortable but the bathroom was gross. There were dead bugs and stains all over the walls and ceilings, and the shower floor was covered in black and pink mold. I wore my flip flops when I showered because I was so grossed out. The shower head is also very low. I am 5'3" and it was barely above my head so if you are taller than that be prepared to hunch over to rinse your hair. The website says the cabins were recently remodeled but it feels a little bit like they put lipstick on a pig.

For $175 I felt like we should have just camped. We didn't care about having cell service or wifi, we just wanted a room, but the only difference between a cabin and a campsite is that you get a bed and a shower, and the shower was so gross I felt like I would have rather camped for the proce point difference. If you want more of a hotel experience, stay at the lodge.