Mayflower Inn & Spa, Auberge Resorts Collection - Washington, Connecticut

Joon P.

Celebrated wife and dogs birthday at Mayflower. Was completely blown away by the hospitality of the entire staff, from the valet, front desk, to the restaurant staff.. Everyone went above and beyond to make our stay feel special. Food at the restaurant was excellent. The Well Spa was truly amazing. This is our favorite property we have stayed at in a long time and we will 1000% be back.

Heather R.

Hard to find exceptional quality in domestic experiences. This is it. Staff was lovely. Highly trained anticipating our every need and authentic in their engagement. Impressively remember every guests name. Design and property impeccable. The renovation done by Celerie Kemble is pure art everywhere you look. Spa was incredible, easy to spend 4 hours moving from class to amenity. While the price tag is high, there is so much included in the room rate including yoga and spa amenity access which is refreshing. The Mayflower was perfect for 2 nights with girlfriends and/or as a couple.

Alice R.

The Mayflower Inn and Spa is a relaxing and spectacular place to spend a weekend, a week or even longer! We booked our next stay before we even checked out. Our suite was warm and cozy, and we especially loved the fireplace in our bedroom. The restaurants offer a great variety of food that is well prepared and beautifully served. The staff was consistently attentive and knowledgeable and we felt well taken care of. We can't wait to go back soon!

FrequentFlier494811

The staff were extremely friendly and very helpful. The hotel itself is lovely and very comfortable. Wish we could have stayed longer because we enjoyed the trip so much and will return in the future because it was a magnificent stay! Highly recommend this heaven in the woods.

Joseph C.

Adorable spot, great amenities. Guest services and concierge were incredibly attentive and made the stay feel special. Spa was spotless and facilities were in great working order. Room was stocked with different freebies and fun things to make our stay great every 15 minutes it felt like. Would recommend!

Andrew S.

The setting is spectacular, the property perfectly maintained, the staff could not be more lovely - we had an incredibly relaxing four day winter stay. We enjoyed the restaurant all four evenings and the spectacular spa. Everyone went out of their way to exceed our expectations. We look forward to returning.

Meaghan S.

Spent a girls weekend at the Mayflower Inn & Spa. The accommodations and spa treatments were lovely and definitely lived up to expectations. However, the weekend experience was negatively impacted by poor quality service on multiple occasions.

Despite having a brunch reservation (which was made weeks in advance) on Saturday morning, we waited at least 15 minutes to be seated in a half empty dining room.

At dinner in the tavern on Sunday evening, we were seated for our reservation in a timely manner, but then sat for at least 20 minutes before I eventually had to go back up to the host stand and point out that no one had yet come to greet us or even offer us water. This was made more frustrating by the multiple servers who were very clearly looking at our table and making eye contact with us, but no one made any effort to try and actually speak with us to see if anyone had helped us yet. They eventually sent someone and we were able to order dinner (not the best food quality, considering the prices.)

Later that evening, we had hoped to sit by one of the Inn's fireplaces to enjoy a glass of wine and conversation. I walked to the bar to try and buy a bottle of wine for this purpose. The bar itself was completely empty except for a table of 2 eating dinner. The bartender was mixing a drink and I wasn't able to catch his attention so I obtained a wine list from one of the waiters. I then proceeded to sit at the bar for 10 minutes with the bartender actively ignoring me and never once asking for my order. I finally gave up when a girl (who seemed to be a regular patron) walked in and he quickly greeted her and asked for her order. I might as well have been invisible.

The Inn and spa were lovely, but the food and beverage service was absolutely abysmal and I certainly won't be returning.

Amie

We had a very disappointing experience during our stay - due to construction being done on the Main House and the service being poor. We felt tricked as we were notified after booking (a very expensive room) that the Garden Room was closed. We arrive to discover not only is the Garden Room closed, but there is a food truck outside the main entrance preparing the food (which was a limited menu). We waited long periods of time for breakfast and couldn't find a server for drinks. The prices for the food were extremely inflated, and the quality was not worth it. We also were surprised that all of the wellness classes were not free for guests, especially given the inconveniences we had. Not sure if this is all due to it being January, but given the prices we paid, there's no excuse for this.