Massage Envy - Plymouth, Minnesota

Massage Envy: A Comprehensive Guide to this Popular Spa Chain

Located in the heart of Plymouth, Minnesota, Massage Envy is a well-known spa chain that offers a wide range of massage and skin care services to its clients. With its convenient location and extensive services, Massage Envy has become a popular choice for individuals seeking relaxation, rejuvenation, and overall well-being. In this article, we will delve into the world of Massage Envy, exploring its main services, location and access, featured characteristics, practical information, and what clients have to say about their experiences.

Main Services

• Aromatherapy service: This service utilizes essential oils to promote relaxation, reduce stress, and improve overall well-being.
• Day spa: Massage Envy offers a range of services perfect for a quick pick-me-up, including massages, facials, and body treatments.
• Facial spa: This service focuses on providing a customized facial experience, addressing specific skin concerns and promoting a radiant complexion.
• Massage spa: From relaxation massages to therapeutic massages, Massage Envy offers a variety of massage options to suit individual needs.
• Massage therapist: Trained professionals are available to provide personalized massages, addressing tension, stress, and pain.
• Reflexologist: This service targets the feet, applying pressure to specific points to promote relaxation, reduce stress, and improve overall health.
• Skincare clinic: Expert technicians offer a range of treatments, including chemical peels, microdermabrasion, and laser treatments.
• Spa: Massage Envy's spa offers a tranquil atmosphere, perfect for relaxation, rejuvenation, and pampering.
• Sports massage therapist: Trained professionals provide massage therapy tailored to the specific needs of athletes and individuals with sports-related injuries.

Location and Access

Massage Envy is located at 3225 Vicksburg Ln N Suite D, Plymouth, MN 55447, United States. This convenient location is easily accessible by car, with a wheelchair-accessible parking lot and entrance. The spa is situated in a quiet neighborhood, providing a peaceful atmosphere for relaxation and rejuvenation. The nearest major highway is Interstate 494, making it easy to find and reach the spa.

• Wheelchair-accessible car park: Ample parking is available for clients with mobility issues, ensuring easy access to the spa.
• Wheelchair-accessible entrance: The entrance is designed to accommodate clients with mobility impairments, providing a smooth transition into the spa.
• Wheelchair-accessible toilet: A wheelchair-accessible toilet is available for clients with mobility issues, ensuring comfort and convenience.

Featured Characteristics

Massage Envy is known for its commitment to providing exceptional service and creating a welcoming atmosphere. Some notable features include:

• Skincare treatments: Expert technicians offer a range of treatments, including chemical peels, microdermabrasion, and laser treatments.
• Membership: Clients can enjoy discounted rates, special promotions, and priority scheduling with a membership.
• Online scheduling: Clients can book appointments online, making it easy to schedule a massage or spa treatment.
• Appointments recommended: Clients are encouraged to book appointments in advance, ensuring availability and convenience.
• Credit cards and debit cards accepted: Clients can pay with a variety of payment methods, including credit cards and debit cards.
• NFC mobile payments: Clients can use NFC mobile payments for a seamless and convenient experience.

Practical Information

Before visiting Massage Envy, it's essential to know the following practical information:

• Phone: 763-550-1600
• Website: locations.massageenvy.com/minnesota/plymouth/3225-vicksburg-lane-north-suite-d.?utm_sour
• Hours of operation: Monday to Friday, 9:00 AM to 7:00 PM; Saturday, 9:00 AM to 6:00 PM; Sunday, 10:00 AM to 5:00 PM
• Address: 3225 Vicksburg Ln N Suite D, Plymouth, MN 55447, United States
• Distance from major highways: 10 minutes from Interstate 494

Opinions and Reviews

Massage Envy has received overwhelmingly positive reviews from clients. On Google My Business, the spa has an average rating of 4.2/5, based on 385 reviews. Clients rave about the welcoming atmosphere, knowledgeable staff, and exceptional service. Some common praises include:

• Relaxing and rejuvenating experience
• Knowledgeable and friendly staff
• Convenient location and hours of operation
• Wide range of services and treatments

👍 Reviews of Massage Envy

Cody (.

1/5

I don't even go here, and I got a rude call from Sammy, the general manager, telling me she's going to keep calling until I answer. Also known as harassment....Apparently, someone made an appointment and used my number? Knowing how rude you are from that call, I would HIGHLY recommend avoiding this place.

Jacqueline M.

5/5

Stefanie contacted me after I left my review and offered me a complimentary massage or a facial. She sympathized greatly with me about my experience and seemed very eager to do what she could to correct things. I opted for the facial after thinking about it for several days. I contacted her about what I was looking for and she explained some options that would fit my needs. I was scheduled for a chemical peel with Alice the same day she got back to me and it was a really great experience. Alice was warm and welcoming and took the time to explain everything to me and asked many questions about what I wanted to achieve, the products that I currently use, and the problem areas I wanted to focus on. She tailored the experience based on my answers and throughout the process explained exactly what she was doing, how I was feeling, etc. All in all it was a great experience with Alice and I will definitely be returning to see her. Although my massage was not great, I am very happy with how the situation was handled by Stefanie. The facial was great and I can't say enough about how happy and comfortable I was with Alice!

Dilyara K.

1/5

The worst customer service including managers. I have few free massages that I cannot schedule because hours they offer work only for people that do not work, finally was able to schedule massages every Saturday at 9 am and 2 in a row were already canceled. I scheduled massages 2 month in advance and they keep cancelling but continue to charge you monthly fee, you accumulate free massages that you can't use. DO NOT SIGN UP WITH MASSAGE ENVY IN PLYMOUTH, MN! IT IS A TRAP!

Roxanne H.

1/5

They need to stop selling memberships since it’s impossible to get an appointment. I made 4-5 appointments 3 months out and the majority of them were cancelled. Either the therapists leave or they reduced their hours. When I joined over 10 years ago, I went every 2 weeks for 1.5 hour deep tissue massages. There’s no availability for 1.5 massages and even 1 hour massages after 5 weekdays or on weekends are tough to book. I’ve given up on trying to book based on pressure, I have to now take whatever is available. And I can’t cancel otherwise I’d lose all the prepaid massages I have accrued. Very frustrating….

Katie V.

3/5

My massage therapist talked to me the entire time, even though I made it clear I didn't want to engage in conversation. Additionally, she criticized my reasons for coming in for a massage.

Emily S.

1/5

Don’t do it! They never have appointments. Bre is their only good therapist, go to her if you go here. But she’s booked like 7 months out. I’ve been a member for 10+ years. I am having issues and mgmt refuses to call me back. They have cancelled on me constantly and once right at the time I came to my appointment. I missed an appt at Edina and they said they had to charge me or my therapist doesn’t get paid. Is that legal?! They can cancel on me, but I don’t even get one courtesy in 10 years!!! At Plymouth, my husband busted his massage therapist on their phone, taking pictures or what?. That person still works there! Gross!!

Chelsea M.

3/5

I have had good experiences with the therapists but is really tough to get in for a massage…like months out. I am on their cancellation list, and has only worked out once where I could get in when they had a cancellation. I ended up cancelling my membership because I could only book one appointment every 2-3 months, but getting charged every month. I ended up just booking facials because that’s the only appointment they had available in the 2 months I had to use my sessions before they expired. That appointment was booked for 6 weeks and cancelled the day before, with the next appointment (for a facial) 3 weeks away. I was trying to reschedule with the front desk (in person), somebody walked out who wasn’t a member and the person helping literally stopped mid-sentence setting up my next appointment, walked around the desk, and started giving the membership sales pitch to the person who had just finished their massage. There were at least 3 other people standing there behind the desk, nobody offered to help me while I just stood there, so I left. Don’t even think they noticed. Not going to say it’s scammy, but kind of has that vibe where you pay for something and then really can’t use it. All that said, when I was able to get appointments, I was really happy with the therapists.

Chyna W.

1/5

Businesses need to fully understand whoever they put in the front of their business can affect their business in a positive manner or negative manner. The front desk person was very dry, dull, no personality, not friendly, not welcoming. At least pretend to have some kind of customer service. I think businesses are just hiring people to fill in the spot, many people just don’t want to work. I wouldn’t recommend this place for massage. First impressions make a lot of difference.