M Star Hotel North Canton - Hall of Fame - North Canton, Ohio

jekabs P.

Oh boy, where do I even begin? This is hands-down the worst motel experience of my life. After checking in, I climbed the stairs to the second floor and was immediately greeted by the pungent aroma of cheap air freshener that hit me like a punch to the nose.

Room #215 was surprisingly clean, but the furniture looked like it was bought from the Salvation Army down the street. I noticed some odd people hanging around, and after a quick Google search, I discovered that this place is more than just a motel – it's mostly subsidized housing that the locals aren't too thrilled about.

Now, here’s where the real fun began: Little did I know I got two free “roommates.” There was this delightful hollow wooden door between my room and Room #213, which I’m convinced was crafted from the finest cardboard. Every time my neighbors coughed, sneezed, farted, or, well, did other things (if you catch my drift), I heard it all - sounds from strangers you really don’t want to hear in a room you paid good money for! Yes, that includes the couple in the next room who decided to make loud sex for an hour, right as I was trying to catch some sleep. The worst part, they returned a few hours later for Round 2.

The second night, the TV decided it was time to die. The remote was working, but the screen was as dead as my hope of ever watching anything. I resorted to watching sports on my laptop while praying for a moment of peace. Around 5 a.m., I woke up to use the restroom (as quietly as possible, so I wouldn’t disturb my neighbors), and I was greeted by a spine-chilling gurgling noise coming from behind the door. Was someone choking on something, or was it… the other kind of choking (choking the chicken)? Who knows. Either way, it’s an experience I wish I could unhear.

Ladies, let me give you a heads up – there’s a massive gap under the connecting door. Big enough for a phone, a camera, or any other creative devices you might want to slide through. Trust me, it’s an experience you’ll never forget, and not in a good way.

I managed to get about five hours of sleep both nights, thanks to my trusty earplugs and alcohol, but was woken up many times by streetlamp that might as well have been in my room, given the size of the gap under the curtains. Bright light streaming in made it feel like I was trying to sleep in a crime scene.

I had booked two nights here, but one was enough. Canton has never had a great reputation, but this motel certainly isn’t doing it any favors. Honestly, it should just be converted to subsidized apartments and saved from further humiliations. Stay somewhere else if you can. Would not recommend unless you're in the market for a one-way ticket to an uncomfortable, sleep-deprived nightmare.

Brandon O.

Have been staying here for a while now and can honestly say while the pictures might not match the rooms the overall stay was amazing, from the staffs friendliness to the quality of the rooms I have noticed the owners renovating some of the rooms as including new carpeting and paint and so forth.the staff are really strict on keeping the hotel a quiet drama free place. They don't allow pets sadly but they do allow certified and licensed service animals which is awesome. They don't allow smoking in the building which is nice they do allow smoking outside though. They have cleaned the place up quite nicely. I honestly can see that the bad reviews are from people that truly have just gotten kicked out for breaking the rules of the hotel because as I said the staff is very strict about the rules.

Kim D.

If I could give zero stars I would. Do not stay here. The rooms are falling apart, the bedsheets had dried blood on them, the beds themselves are garbage, and so on so forth. But the real problem is the staff. Rude and disrespectful from the moment you walk in, as well as every encounter thereafter, however brief it may be. Never have I had staff treat me this way, acting like it was my privilege to stay there, rather than something I paid for. Sleep in your car if you have to. Wouldn’t come back if someone paid me for it.

Katherine

Positive: Nothing Negative: The room smelled of smoke and the AC was so dirty I had to wipe off the dust and clean the filter. It bothered my asthma so bad I couldn't stay my last day and night. The floors and carpet felt grimy under my feet.

Sean C.

where do i begin. got there around 2 told the front desk about my reservation, gave the lady at the desk my name and number and showed proof of purchase online. lady told me my name wasn’t in the system and there was nothing she could do. i demanded that she get us a room bc i paid for a whole week. after about an hour and a half she finally came back and said she cleaned out a room for us. upon entering the room we did a quick inspection. during the inspection we found a bowl of bacon in the microwave, a moldy pepper behind the dresser in one of the bedrooms, a dirty thong in the corner, and the floors were absolutely disgusting. if you ever want to stay here i highly suggest looking somewhere else. you definitely get what you pay for. 10/10 DO NOT RECOMMEND

Todd G.

I'm not sure what I expected for below 50 bucks, but I was willing to give it a try. What I got was a good night sleep in what appeared to be clean sheets with clean towels. Outside of that the photos describing the room on the website and Google were misleading and must have been some room other than my room. I think I got my money's worth, but what I found was old furniture with painted tops that had been chipped and etched by previous tenants. A really dirty air conditioner, rusty heater, walls that need paint, a severely out of date kitchen and bathroom area, and a shower that was pretty gross with mildew. Truth is, I was traveling by myself so I decided to give it a try. There's no chance on earth I would bring my wife or family here, but it wasn't horrible. My suspicion is they have a few nicely renovated rooms, and then there's the rest. It appears that perhaps the hotel does long-term rentals for residents as well. I found the front desk person to be friendly and kind, and the outside of the building is welcoming.

Gail N.

There were no stoppers in 2 of the 3 sinks. There was no stopper in the tub. The over flow on the tub was not convered. There was no hot water. One of the lamps didn't have a way to turn it on or off. The towel racks look like they were hung on. The coat rack had to be replaced but they didn't repair the wall behind it. End tables were stained and had broken handles. Desk chair felt like you could fall backward in it if you sat back in it. The curtains were not hung on the rods. The tv & microwave & fridge were good. Bed was comfortable.

Kay C.

0 out of 10 for the hotel. Hands down the WORST hotel I've ever been to. I understand the price was low, but how is this place even open? How can it possibly pass inspection? The website is completely misleading. What we walked into was NOT what was online. There was no way my family and I were staying here. We drove all the way from Nashville, coming here for the Hall of Fame. We ended up leaving, having to get ANOTHER hotel room. The ONLY good thing I can say is the gentleman at the front desk was very personable and friendly. So, because of him, and only him, this hotel nastiness gets a 3 out of 10.