Knights Inn Salem, OR - Salem, Oregon

Knights Inn Salem, OR: A Detailed Overview

For travelers seeking a convenient and affordable accommodation option in Salem, Oregon, the Knights Inn Salem presents a viable choice. Located at 1555 State St, Salem, OR 97301, this hotel offers a range of services and amenities designed to cater to a variety of needs. The hotel’s phone number is 5035812466, and its website, knightsinn.com, provides comprehensive information about the property and booking options. It boasts 365 reviews on Google My Business, reflecting a significant level of customer engagement and feedback. The current average opinion is 2.8/5, which warrants a closer examination of both the strengths and weaknesses reported by guests.

Location and Accessibility

The Knights Inn Salem’s strategic location at 1555 State St places it within easy reach of several key attractions and amenities in Salem. Situated near the I-5 highway, it offers excellent connectivity for travelers arriving by car. The proximity to downtown Salem allows guests to explore local restaurants, shops, and cultural venues with relative ease. Specifically, it’s approximately 10-15 minutes from Salem State Fairgrounds and a short drive to the historic downtown area. The hotel is designed to be accessible, with features such as accessible rooms and parking, making it suitable for guests with mobility challenges. The surrounding area offers a mix of residential neighborhoods and commercial establishments, contributing to a balanced and practical location.

Hotel Features and Amenities

As a hotel, Knights Inn Salem provides a range of standard amenities expected of its category. These typically include:

• Comfortable Rooms: Offering a variety of room types to suit different budgets and group sizes.
• Free Breakfast: A complimentary breakfast is usually provided, saving guests time and money.
• Wi-Fi: Complimentary Wi-Fi access is generally available throughout the hotel.
• Parking: On-site parking is usually available, often free of charge.
• Business Center: A business center may be available with basic office equipment.
• Laundry Facilities: Self-service laundry facilities are often offered.

While the hotel might not offer luxury amenities, it consistently aims to provide a clean, comfortable, and functional stay. The property’s interior design is typically straightforward and focuses on practicality, prioritizing guest comfort.

Guest Feedback and Considerations

The 2.8/5 average opinion on Google My Business highlights a mixed experience for guests. While some reviewers praise the hotel's affordability and friendly staff, others have expressed concerns regarding cleanliness, maintenance, and the overall quality of the facilities. Recurring themes in the reviews include:

• Cleanliness Concerns: Several reviewers have noted instances of uncleanliness in rooms and common areas.
• Maintenance Issues: Reports of outdated or malfunctioning equipment have been mentioned.
• Staff Friendliness: Positive feedback is often received regarding the helpfulness and courtesy of the staff.
• Value for Money: Many guests appreciate the hotel's reasonable prices, considering the amenities offered.

It’s recommended that potential guests carefully consider these reviews and weigh the potential pros and cons before making a reservation. Contacting the hotel directly to inquire about recent renovations or improvements is also advisable.

Target Audience and Recommendations

The Knights Inn Salem is generally best suited for travelers seeking a budget-friendly accommodation option for short stays. It’s a good choice for those who prioritize affordability over luxury and are willing to accept some compromises on amenities and facilities. Business travelers, families, and solo adventurers can all find value in staying at this hotel. It’s particularly appealing to those who are passing through Salem and require a convenient and reasonably priced place to rest. For extended stays, guests should proactively request a room on a higher floor to minimize potential noise disturbances. Booking in advance is recommended, especially during peak travel seasons, to secure the best rates and availability.

Overall, the Knights Inn Salem represents a dependable, albeit modest, hotel option in Salem. By understanding its strengths, weaknesses, and considering recent guest feedback, travelers can make an informed decision about whether it aligns with their specific needs and expectations.

👍 Reviews of Knights Inn Salem, OR

Sergio S.

1/5

Yesterday we stayed at the Knights Inn without first checking other people's reviews (it was my fault for not doing so, otherwise I wouldn't have stayed there)
When we entered, the room didn't smell good, which didn't bother us because we needed to rest.

The main lights were out of order, so that didn't stop us from leaving the room. The next day, upon checkout, our $60 deposit wouldn't be returned because they were missing bath towels and hand towels, which hadn't been there in the first place.
They don't want to return our deposit due to the lack of those towels, which we didn't even use, and we didn't use them because we brought our own, our personal towels. Anyway, the lady assured us we had exactly what we needed, but she didn't help us from the beginning. We asked to speak to the gentleman, but he wasn't there at the time or he was hiding, we didn't know. After several calls asking for help and advice, they only returned us $50, minus $10 for two towels that never existed in the room. So, when you go to stay at that hotel, take before and after photos and videos to protect your money. Protect your deposit. Don't let yourself be robbed.

Christopher N.

1/5

Bogus price scheme. Read the reviews and re-consider.

Get rid of the extra $25 charge, and you can have 5-stars. I didnt take anything and I cleaned up after myself. I only stayed here 12 hours because it was familiar and quoted as $78. I can stay anywhere else, for the same price, without the fraudulent fee. Thanks!
The bookkeeper.

Cat W.

1/5

I would avoid ever getting a room from this motel. They charge a 60$ deposit an will look for every reason to keep it. When I called over a week after leaving to see where my refund was she tried saying they charged me a 20$ fee for having to sweep up a few French fries My 3 year old dropped. when I did get my refund it was only 20$ which she lied to me about the amount over the phone. It was basic housekeeping chores that the very disrespectful lady at the counter complained about.
Overall the hotel room was gross, the mirror was broken, there was rust all over the shower. The bedrooms smelled like smoke. BEWARE of their bedbug problem especially in room 219. Very nasty motel we won't ever stay here again.

Linda M.

1/5

The worst place I have ever stayed. I was so tired when we purchased a room. I didn't notice how awful everything was until the morning. It was filthy! Door frames were filthy. Walls in bathroom had running stains on the door and walls. Floor corners had gross build up. The bed was lumpy. I don't have anything positive to say. I took pictures but can't find a place to post.

Matty B.

1/5

75 dollar deposit but they don't tell you that when you book online beware the parking lot has meth heads walking up to ya asking for a bowl 🥣 and I'm not talking cereal kids

William

Positive: "" Negative: Downgraded room to single bed from 2 queen beds I paid for but didn't get any money refunded, over charged me for refundable pet deposit that was never refunded and still haven't received room deposit 7 days later

Dallas C.

1/5

By far the worst place and dirtiest I’ve ever stayed STAY FAR AWAY
Stinky dirty rooms, burnt up seats, they refuse to give you more then 2 towels your whole stay one per person and there are burn holes in everything. Literal grime all over the place.

James C.

1/5

Huge mistake staying here for 1 night. Rude management always accusatory tone and condescending demeanor, double charged without a refund, and how annoying being handed a hand typed lost of petty rules, you are an inconvenience here, not a customer.