Jalapenos Mexican Grill - Richmond Hill, Georgia

Jenifer W.

Went to a late lunch in the middle of the week. We sat outside because it wss nice. As soon as we enteref we were greeted by 3 staff members. The waiter was extra through and made sure our daughters order had no dairy. At her request they brought out a second order quickly. Our drinks were always full and the staff was very attentive. The enviroment was calm and relaxed and the food was very delicious.

Renee H.

This Birria taco, is bussin God, on god I would die for that taco. It's like heaven in your mouth, but better! Alejandra was our server, she was excellent at her job. She got our food out in 4 min. when we got there it was really busy, but they got our seats in 1 second 10 out of 10 stars.

Jake S.

Absolutely fantastic! The bartender was amazing and she chatted with us and was very interested about the trip we’re on! We came in on our honeymoon/vacation and the food, people and atmosphere were all 10/10. We live in Minnesota or I would say we would be regulars after just one visit.

Jack L.

It was my first time there, and staff seemed a little stand offish. Trying to flag down people became a real thing multiple times.

So I am in a restaurant called jalapenos and I order Fajitas Jalapenos.
Guess what ingredient wasn't in the dish called Fajitas Jalapenos?
Nobody offered to bring me hot sauces or any appetizers or side dishes. No limes or any pico de gallo or Gaucamole.
Nope.
Tomatoes on the rice and been plate had gone bad. I guess no one in the kitchen tastes stuff?
The ingredients were just dumped on the plates. There was no presentation value it was like eating at a cafeteria. The food on the skillet was only steak and mushrooms and maybe an odd piece of onion. Steak pieces were way too big. Multiple pieces had to re cut several times. The problem was that all I had was a butter knife.

They were nice enough to cook me up some fresh jalapenos to add after the fact, which I was charged a la cart.

The salsa was done nicely. It was thick enough to pass the chip test and spiced perfectly.
The chips were a bit stale but still edible.
I did receive 1 re fill on the softdrink.

The interior had a couple of feature walls, but otherwise, it was a cold, bland experience.
I'm definitely not impressed and think I would look for another place to try out if I am ever in the area.
Menu needs to be more organized.
You are given 3 different laminated sheets.
They need to work on branding. Restaurant logo is not anywhere to be found throughout the seating area or really anyplace you might expect to see it.

Sorry, I really had high expectations and left with a mediocre experience at best and very depressed.

JANET V.

Slow service & took long time to get food. A " speedy Gonzales " was NOT speedy at all compared to other locations. Also, waitress never came back to check on me & I had to go hunt for her in order to pay my bill !! Maybe just an off day ( Thursday) but don't think I will be going back there. In all took an hour & 15 minutes to complete this visit. WAY too long !!

Lynne T.

The hostess met us with a smile. We were welcomed with our dog to sit on the patio. Izabella was our server and was attentive, and even brought our dog water in a bowl. The prices were moderate, the portions were big and the food arrived quickly. It was hot and good. Everything about this restaurant was enjoyable. Kudos to Izabella on being a great server!

Chad D.

Service was excellent and super fast. I cant say enough about how nice our server was. The menu is huge! It was hard to decide what to pick, but I don't think you can go wrong. Everything I ordered was delicious.

raechelle M.

Was aluminum foil in food, beans and rice were old. I asked for tab for just the chicken and burger (although too dry to eat) I'd ate some of the chicken as shown in photo, so I didn't mind paying for it and the burger because my kids ate some of the fries, yet the owner still wanted to charge for everything. He claims he doesn't see aluminum foil too me but the health inspector came out and he told him that he actually did see the aluminum foil stuck in the food. Any restaurant with only 2 cars in the parking lot should have been a red flag. NEVER AGAIN!