Homeland - Phoenix West - Phoenix, Arizona

Michelle 2.

I definitely don't recommend a stay here. To call this a roach🪳 motel 🪳is an🪳🪳🪳 understatement. 🪳🪳 I don't understand why the owners havent called an exterminator to spray around and inside of the rooms.🪳🪳
The online pictures are such a lie. If you do stay, I highly recommend that you keep your bags closed and away from the floors,🪳🪳 instead try keeping them on top of the 🛏️bed. I saw at least 8 🪳roaches that were adults, and many other tiny roaches ,🪳 in different 🪳stages of growth crawling out of the corners in walls of the floor near the toilet while I showered. It was disgusting. I had bought food to eat, but seeing so many roaches 🪳just made me 🤢lose my appetite 🤮.

The employees were friendly, and so were the long term tenants, the area is sketchy at night, also don't count on having an employee in the office 24 hours a day.

By 11pm, no one is in the office, if you want to check out in the early morning 5am ish someone won't get there till 8, but they do have a maintenance number you can call that's posted on the window. When I called at 6am, I was told I could slip my keys under the door and they'd check me out of the room when someone got there for the day.

The rooms are overall equipped with the necessities, but they're so poorly maintained that it's kind of gross 🤢 to want to use them. They have a stovetop, a full-sized refrigerator, a sink in the kitchen area, and a dining set with TV.

But again 🙅‍♀️everything is just falling apart!
I'm surprised 🤷‍♀️ no one has🪳 called code 👮enforcement 👮‍♀️on them. 👮‍♂️

Kevin C.

These are good rooms and expensive prices, there prices could definitely drop for real

Dennis M. W.

I felt this place was unprofessional in the office, and the rooms were old for the cost.

Irene C.

Kristen + Sherry- Front desk are so caring and compassionate. Nothing is too big or small for them. They're always ready to listen and help.

Tiarra H.

Illegal asked me to show documentation on my service dog for them to be required to stay. This breaks federal laws!

Irum N.

Would not recommend staying here. Room looked nice unless you see details. I checkin the night I came into town with my family and dad and uncle made the reservation before. The toilet did not flush properly and looked like it was about to overflow in the two rooms we got. There was no iron or iron board in the room and when I asked for one for the my wedding clothes and the floor and walls were really dirty and dusty. It made us wonder about the beds too if it was really clean. And there was only one mirror which was in the bathroom. So we checked out that same night. It would have not been a problem if it weren't for the toilet and the iron.

Collin H.

Martha- House keeping and Abraham- maintenance have come through for us more than once. We have 3 very active kids and they've always been so gracious and accommodating.

luis J.

VERY NICE WORKING TEAM AND VERY AFFORDABLE ROOMS !!!! I THINK CUSTOMER MISBEHAVING TRASHING EVERYWHERE.