Holiday Inn Express & Suites Morrilton by IHG - Morrilton, Arkansas

Emrys W.

This location is perfect for my business trip. The staff were super friendly and able to accommodate my needs.

The rooms were cl3an and smelled good.

The breakfast was a little boring and bland, UT the atmosphere was alright

2 P.

What a great location for this part of central Arkansas. We were close to State Parks as well as a number of college / university towns in the area. We used this location as an overnight stay after a day of visiting our granddaughter who is a college student. After a night's rest, we visited the beautiful State Park for a day of hiking, history, and nature!

We have to mention that the renovation of the property is wonderful and the staff is outstanding.

diannag190

One of the cleanest hotels I have been in!! Well appointed, large bedroom with all the amenities. Comfortable bed, clean bathroom, all you can ask for when you are on a road trip! But there’s more! Staff is friendly and welcoming!!||And did I mention it was clean!?!

Jeff

The stay at this hotel was enjoyable from check-in to check-out. The room was clean and comfortable. The breakfast was very good and offered a variety of options. The staff were very friendly and professional. I would definitely stay here again.

Barry58

Staff was very nice and helpful. Rooms recently remodeled and comfortable. At the time I stayed the shower drain was not functioning and I brought it to staff attention. They tried to fix it but were unable to. The light above the shower also didn’t work. The key card machine was also broken due to storm related power outage but it wasn’t fixed before my stay was over so I had to ask a staff member to let me in my room each time. There was also a sewer smell that permeated the lobby area and also by room during certain times of the day and was very unpleasant. A lot of things outside of staff control but all things that I hope Holiday Inn fixes soon.

JdCl

Receptionist very courteous, and friendly. Room comfortable and quiet. WiFi is adequate. Breakfast was good. Nice relaxing atmosphere after a long day of driving. This hotel is everything we would expect from a IHG. We will recommend to friends and family.

J K. (. W.

My review is a mixed bag with an overall positive experience. Please don't just take the bad and leave the good, as any issues I experienced will probably be resolved quickly.

The rooms are recently updated, and updates are still ongoing across the hotel, but our tub had a chip in it, and the surface was so slick that it was dangerous when wet.
The elevator has chunks out of the floor and long cracks. There is only one elevator that I know of, which is odd for a hotel of that size.
They have an indoor pool! Which we didn't use due to time constraints but I wish we had.
The new hand carts are great, and navigate more easily, but they dont have a hanging rack for clothing.
All the bedding was clean (a wonderful surprise) and the room layout was more sparse but more effecient and relaxing than I've seen in the past.
The ac units work, though the wall control hasn't been connected to anything yet (as of the date of this review) so I had to use the manual controls at the window unit.
The water gets increasingly hotter the longer you shower, so I suggest setting it a little cooler than planned to begin with. This will probably get fixed with time, so I didn't take offense.
On the third floor, one of the rooms I passed by smelled like septic. I imagine they had a plumbing issue of some kind there, as the room did not seem to be inhabited. But still the smell leaked through the door into the hall and smelled like rotting eggs.

The breakfast servers were overly chatty with coworkers, and some food was set out cold as a result. Some food didn't make it to the serving area until almost everyone had eaten. The manager seemed to arrest that issue quickly, but it shouldn't have occurred to begin with.

As far as breakfast, the standard fare is eggs, sausage patties or links, biscuits, gravy(white), Oatmeal, doughnuts, toast, muffins, juice, milk, apples. They had butter, cream cheese, salt and pepper, but no jelly. The servings are the same on weekends are they are on weekdays.
The trash receptacle for the eating area is on the far side, away from the food serving area. I understand the logic, but another trash can should be provided nearer to the serving area, so folks going back for a second round dont have to circle the entire room to do so.

The floor above us had children that ran up and down the hallway all night long.
I was still hearing the stomping noises at 2 am.
The beds are comfortable enough, as are the pillows.
I don't know about the security camera situation, but the hotel only had one entrance/exit, and there was only one entrance to the hotel without having a key card. The hotel is in an out of the way place, away from the interstate but still within reasonable distance.
Overall good experience. Will likely visit again.

BrendaM

I reserved our room online and after 10 hours of driving it was much needed rest. The room was inviting and spacious. Fresh linings and “bed bug free!” Yes I check for creepy critters even in nice hotels because I know it is a risk in any place.
Happy to say we were extremely happy with the bed, room, bath and breakfast. Only thing I would add is hot cocoa and more selection of herbal tea.
Over all it was a wonderful experience!
Alert: they have a $25 added charge on top of the price but it is to be refunded within 8-10 days.