Hilton Garden Inn Atlanta West/Lithia Springs - Lithia Springs, Georgia

Address: 110 Interstate W Pkwy, Lithia Springs, GA 30122.
Phone: 709498980.
Website: hilton.com
Specialties: Hotel.

Opinions: This company has 966 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of Hilton Garden Inn Atlanta West/Lithia Springs

Hilton Garden Inn Atlanta West/Lithia Springs

Located at 110 Interstate W Pkwy, Lithia Springs, GA 30122, the Hilton Garden Inn Atlanta West/Lithia Springs is a top-rated hotel specializing in providing comfortable accommodations and exceptional service to guests visiting the Atlanta area.

Key features and amenities:

  • Spacious, well-appointed guest rooms with free WiFi, mini-fridges, microwaves, and HDTVs
  • On-site restaurant serving breakfast, dinner, and room service
  • 24-hour fitness center and outdoor pool
  • Meeting spaces available for events and conferences
  • Convenient location near Interstate 20 and I-75, offering easy access to Atlanta attractions

The hotel has received positive reviews from guests who appreciate its clean rooms, friendly staff, and comfortable amenities. With an average rating of 4.2 out of 5 stars based on 966 reviews on Google My Business, the Hilton Garden Inn Atlanta West/Lithia Springs is a highly-rated choice for travelers seeking a welcoming and well-equipped hotel in the Lithia Springs area.

To make a reservation or learn more about the hotel's services and accommodations, visit their website at hilton.com or call the hotel directly at 709-498-9800.

👍 Reviews of Hilton Garden Inn Atlanta West/Lithia Springs

Hilton Garden Inn Atlanta West/Lithia Springs - Lithia Springs, Georgia
Michael S.
5/5

I’ve stayed at Hilton Hotels for years now and have had great services throughout. My first time staying at this location I was working the night shift and they were doing construction in the lobby. The first day of sleep was rough due to the noise, and I went to the front desk later in the day to get a different room. The woman working the front desk (apologies for not getting names) did not even ask for my name or my Hilton status. Instead they were fast in action to get this justified. I was quickly switched to a different room away from the noise and on my way. This has confirmed what I’ve known for a while regarding hotels. Hilton is continuing to set the standard when traveling away from home.

Hilton Garden Inn Atlanta West/Lithia Springs - Lithia Springs, Georgia
Kimberley S.

My family stayed at this hotel January 2025. We were greeted and checked by a really nice young lady that helped get our rooms near each other. We went out for dinner and decided to sit in the bar area when we returned. We spent the evening enjoying each other's company along with our new cousin Linda! Linda was the bartender. Her personality was warm and inviting. This morning she was our server for breakfast. The chef made a great omelet too! If you get by there, tell Linda her cousins from SC sent you!||Oh and they have done a lot of work in the hotel. Everything looked nice and new!

Hilton Garden Inn Atlanta West/Lithia Springs - Lithia Springs, Georgia
Adrianna M.
1/5

I wish I could leave a review but I didn’t stay. I arrived for check-in and everything was going smooth. I was asked to insert my card for payment, I did; then the “problem” kicked in. They said the payment didn’t process but it. I showed them my bank account information and the lady kept saying on “their” end it was showing declined. She called a manager and I went through the same thing with her, where she proceeded to say to me that on my account it shows pending (she either never had an account before or was pulling my leg). Well anyway I step to the side to call my bank because I refuse to let anyone get free money and they confirm that the money was indeed processed for the hotel. The manager gets on the phone with the bank and giving straight attitude because they’re telling her the transaction was approved. Ultimately it came down to my bank doing a credit to my account and flagging the charge as fraud. In all I spent almost an hour and a half there trying to sort through this mess. In my time there about 6 other people tried to check in and it was the same for them, checkin was smooth until after “payment” where the funds were taken but the “system” said it wasn’t and they couldn’t issue a room out. Then all of a sudden they system was down and the computers weren’t working. I don’t know if they’re running some kind of scam there or what but i know there’s no way I’d ever try staying there again.

Hilton Garden Inn Atlanta West/Lithia Springs - Lithia Springs, Georgia
Kimberly C.
3/5

Room was great due to the newly renovation. Staff was RUDE weren’t helpful at all I called and asked about early check in and was hung up on, asked for help with the snack shop and was ignored, called about tv not working after power outage and the only thing they offered was a new remote after they said it was a wifi issue, was also ignored when went to check out. I understand renovation was happening but we were woken up at 7am-ish by a whole lot of banging and drilling.

Hilton Garden Inn Atlanta West/Lithia Springs - Lithia Springs, Georgia
thomas C.
1/5

I recently stayed here 3 days during Business trip booked by my company.
The hotel had signs stating it was under construction.
Rooms were nothing special and the amenities were sparse.
The breakfast did not come with the room and was $12 for a"buffet".
I ate elsewhere.
The TV had streaming service but no local channels were offered.
I hope on my next trip I'll be staying elsewhere!!!

Hilton Garden Inn Atlanta West/Lithia Springs - Lithia Springs, Georgia
Kimberly D.
1/5

I researched Hilton Hotels near me (Tucker), and Lithia Springs popped up. I checked in and already one of the agents had an attitude. There were no signs on the site nor were there signs in the reception or dining area. The reason I selected this hotel is because it listed a jacuzzi. I also asked for a double bed with a tub. I was told by Tham, the receptionist that they were sold out of rooms with a double bed and all the tubs were taken. Because of those issues, I decided to check out and go to the Holiday Inn Express. I called Hilton Honors customer care to report the incident and requested re-compensation to return my money back on my card since I did not stay at the hotel. The customer service agent called Tham and requested to speak to a manager. Tham stated that the Assistant General Manager, Tiffany would promptly see the notes and reimburse my money.
Part 2: I called Tiffany and stated the issue that I had with the prior issues. She was rude and stated that all over the Hilton website it states that there is construction., and I don't know who told you could get your money back, I can't make that call. I have enclosed proof that there were no signs indicating construction on the website nor did the agents relay that to me when I checked in. She went on to tell me that the General Manager had to make the call to reimburse. I checked out because of the dissatisfaction of the room and customer service. I called Hilton Honors customer service again to report Tiffany and they gave me a case number. Skip the Hilton Honors in Lithia Springs, GA as it is not worth your time.

Hilton Garden Inn Atlanta West/Lithia Springs - Lithia Springs, Georgia
L C.
1/5

After 40 years we finally get to spend Thanksgiving with family and are woken by horrible Jack hammers. Awful loud noises. They started construction on thanksgiving morning. They wouldn’t move us or refund our points so we could go to the Hilton right next door. We couldn’t afford $300. + a night to go somewhere different. We called the 800 number and they could even hear the noise and said there was nothing they could do. No one from Hilton has bothered to reach out after several calls either. Needless to say we had to drive 6 hours back home on Thanksgiving. The front desk said well there is a sign out front. We made the reservations online so how do we know there is a sign out front. This is the second time we have had to endure the loud, inconvenience’s of construction with Hilton and not given Any notice of this when we have made the reservations online. Never ever again will we stay or recommend a Hilton.

Hilton Garden Inn Atlanta West/Lithia Springs - Lithia Springs, Georgia
ashley R.
4/5

My husband stays here for business several times per year. Rooms are clean and spacious. Service is friendly.
They do not offer free breakfast, so keep that in mind.

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