Hampton Inn Alexander City - Alexander City, Alabama

Hampton Inn Alexander City: A Perfect Place to Stay in Alexander City, AL

If you're planning a trip to Alexander City, AL, you'll want to find a hotel that is comfortable, convenient, and affordable. Look no further than the Hampton Inn Alexander City, located at Address: 1551 Elkahatchee Rd, Alexander City, AL 35010.

This hotel is a popular choice among travelers, boasting 375 reviews on Google My Business with an average rating of 3.8/5. The Hampton Inn Alexander City offers a range of amenities to make your stay enjoyable and stress-free. From a fitness center to a business center, this hotel has everything you need to stay productive and active during your trip.

One of the standout features of the Hampton Inn Alexander City is its spacious and comfortable guest rooms. Each room is equipped with modern amenities such as a flat-screen TV, free Wi-Fi, and a coffee maker. You'll also appreciate the comfortable beds and plush pillows, which will ensure a good night's sleep after a long day of travel or work.

The hotel's location is another major selling point. Situated near many popular attractions, including Lake Martin and the Robert Trent Jones Golf Trail, the Hampton Inn Alexander City is the perfect base for exploring the area. Plus, with its convenient proximity to local restaurants and shops, you'll have easy access to everything you need during your stay.

If you're looking for a hotel that offers great value for money, the Hampton Inn Alexander City is an excellent choice. With its affordable rates and top-notch amenities, this hotel is a smart pick for both business and leisure travelers.

In addition to its convenient location and comfortable rooms, the Hampton Inn Alexander City also offers a range of services to make your stay even more enjoyable. These include a free hot breakfast, a 24-hour front desk, and a shuttle service to nearby attractions.

Overall, the Hampton Inn Alexander City is an excellent choice for anyone looking for a comfortable and affordable hotel in Alexander City, AL. With its convenient location, top-notch amenities, and friendly staff, this hotel is sure to exceed your expectations.

So, if you're looking for a place to stay in Alexander City, AL, be sure to check out the Hampton Inn Alexander City. With its spacious rooms, convenient location, and affordable rates, this hotel is a great choice for anyone looking for a comfortable and enjoyable stay. Don't hesitate to visit their website to learn more and book your stay today

Reviews of Hampton Inn Alexander City

Jeff Ward

2/5

Here for two nights to attend a family wedding. When we attempted to check in we were one hour prior to the posted check in time (forgot about the time zone change), front desk attendant said we were early and she didn’t know if our room was ready. I asked if she could contact housekeeper to confirm, she says she has no way to contact her. We wait in the lobby for 15 to 20 minutes and then she says the room is now ready and checked us in. Very unprofessional, had some type of video playing loudly on her cellphone the entire time she was checking me in. Second day, I go to the desk and ask if I can have two extra towels for my room, they only had two in the room at check in, same person tells me that I will need to ask housekeeping. I asked her if I was supposed to roam the halls and look for a housekeeper and she said “I guess so…”, then she said “I can’t get you more towels “. I asked for her name and she said Monique. This was the most unprofessional individual I’ve ever encountered in a Hilton brand hotel, and I stay in a Hilton hotel several times a month. If you don’t want to help people, you shouldn’t have a job in customer service….

Bobby Blass

1/5

We arrived late after a long day. Upon checking in, we found the AC was not working. It displayed an error code and would not run. The night manager was very considerate. She confirmed the AC was not working but said no other rooms were available. I booked another Hilton hotel 40 minutes away which cost 50% more than this one. I asked her to refund my payment since we couldn't stay due to the hotel's equipment issue. She cancelled the reservation but I found out later that my payment was not refunded. I later contacted Hilton customer service. They created a case and I was told the property manager would have to provide the refund and I should expect a follow up within three days. That didn't happen. I contacted Hilton customer service a week later and they are mailing me a refund. Apparently the management of this hotel does not understand customer service. I suggest you stay somewhere else. The Hampton Inn in Wetumpka is much nicer than this hotel.

Angela Swim

1/5

Stayed here for a work trip for 4 days. Shower was dirty with a used bar of soap. Bottles of soap, shampoo on the wall were covered in black dirt/grease from the last person who used them and hadn't been wiped/cleaned by housekeeping. The a/c made a loud noise when the compressor kicked on, so loud you could not hear the TV. No microwave or fridge. But the breaking point was the day I came back to my room from a long day of work/training to no toilet paper left by housekeeping and only a few squares on what was in the bathroom. I went to the front desk and asked for another roll and explained that there was no more in my room and the girl at the desk went into the room behind the desk for 15-20 mins. She came back and said there was no toilet paper. I asked what I was supposed to do for the remainder of my stay about toilet paper and she shrugged her shoulders and said "I dunno". The next morning I explained what happened to the manager on duty and his concern seemed to be that there were supposed to be two girls on duty the night prior and not just one. Never did he say I'm sorry or offer any sort of effort. He simply said I will tell the supervisor. Sad experience for what's supposed to be the nicest hotel in town. Next time I have to come for work I think I will drive a little farther and stay elsewhere even if it's in another town.

Joshua Sanders

1/5

Just canceled my booking. I would rather drive home tonight for 5 hours to florida than have another conversation with the skinny black man at the front desk. It was almost comical how little he tried to hide his hatred for his job. After no one greeted us for 5 minutes at the desk, we had someone show up and see if our rooms were ready. After 5 minutes watching him stare at the computer, I asked "did you find our booking?" and the response was literally a scoff, a raised eyebrow, and "I said I don't know yet." I tried multiple times to explain I was just trying to find a place to change before wedding pictures, and he got so rude I couldn't wait any longer and bear his attitude so I told him we would just be back later. My mother booked the room and apparently he lied trying to spin me as a jerk. I will not stay here and you shouldn't either. Customer service is important. Please fix this so people can enjoy any modicum of rest.

Jessica Graham

1/5

My family arrived at this hotel after a long day of driving around 10 pm. As soon as we entered the room, we heard the smoke alarm beeping. I immediately went back down to the front desk and explained the problem. The clerk walked down the hall and knocked on a door and claimed she attempted to call the maintenance person, but said she could not reach him. She said that she did not know where batteries were and was pregnant and could not climb on a ladder. She did not offer to move our room or any kind of compensation. She said the manager would be in at 11 pm. The smoke alarm was literally beeping every 25 seconds. There was no way that my family could sleep in those conditions. I spoke to the clerk 2 more times to ensure that she knew my room number (I had had to remind her before) and that she would tell the manager immediately upon his arrival. She assured me she would. I waited and waited. When no one had come to my room by 11:30 pm, I went back down to the front desk. There was now a man at the front desk. I explained to him the problem, and he knew nothing about it. Then, he came to my room. He pushed a button on the smoke alarm and it still beeped. Then, he pushed it harder and left. As soon as he left the room, the smoke alarm beeped again and I had to call him back from the hallway. He then completely unplugged and disabled the smoke alarm. So, in order to have a decent night sleep, we were left in an unsafe situation in the event a fire had occurred. We checked out the next morning and due to the lack of maintenance (if they were regularly keeping up with the maintenance on the smoke alarm, this would have never happened) and disregard for customer safety, I will never stay at this hotel again!

Casey Martin

2/5

Booked a room using my Hilton app like I always do. Day of travel I open to verify address and shows no stays. I search confirmation number and nothing. When I called to ask about it first desk clerk was extremely rude and then I assume a manager came on the phone saying that type of room didn’t exist. Same room I stayed in my last stay same hotel. Telling me it was my fault. I used the “Hilton” app like I always do. I have a lot of work coming up and will not stay there again. Prattville it is.

Dick C (Traveler 1)

1/5

A disastrous hotel for Hilton. No Refrigerator in room, No Microwave either. Breakfast has no cereals, no milk, one yogurt, 3 hard boiled eggs. A joke of a breakfast. June 28, 98 degrees and the pool is CLOSED. Don’t stay here !!!!

Clay Morris

5/5

They have great customer service and their rooms are couldn't be any cleaner.