Four Points by Sheraton Yuma - Yuma, Arizona

Sarthi P.

We recently hosted my mother's 60th birthday celebration at their event hall, having rented the space and purchased a package that included food, beverages, servers, tables, chairs, and linens. The wrong linens were provided and we found out the day of. However, the staff's performance was disappointing, as we had to continually request services and items that were supposed to be provided. The staff seemed put off and lacked a sense of urgency. Furthermore, Ali Galvez, the sales and event coordinator, displayed a negative attitude when I expressed my desire to share feedback. She became defensive and failed to apologize for their inadequacies, citing her limited work hours. Additionally, the food was of poor quality, being overcooked, dry, and lacking flavor. Based on this experience, I would advise against using this establishment. Instead, consider supporting local, family-owned businesses that prioritize customer satisfaction.
The front desk manager named Aaron was incredibly helpful and kind. Additionally, their PA Robert was fantastic and attentive during our whole event. However, due to their event coordinators behavior, I would advise to not host any events here.

Natalya B.

Very accommodating, friendly, and supportive staff. Helped problem solve quickly and easily. Rooms were new and clean. Suite had a door separating two spaces. Refrigerator and microwave. Pool was uncovered (if memory serves correctly). Also, uncovered, free/included parking. Restaurant below /adjacent. Small food items store by check in counter. Location is near highway.

Derrick A.

This is a beautiful hotel! It's is well kept and the staff is very helpful for the most part. We had one repeat issue with the AC. The AC would cycle on and off every 5-10 minutes but when it cycled off the room was not cooled yet. We were sweating during the night. They sent a person (PA) to resolve the problem but he came in with an attitude. Asking himself, why does shit always happen on my shift! Then, he called someone for assistance and started talking to the phone, answer your damn phone! I then asked what his job was since it seemed this wasn't part of it. He said he was a PA, perimeter assistant, or something of the sort.

Though I didn't care for his attitude, I still think it was a very, clean and nice hotel.

Cyn E.

Went to a birthday party in one of their conference/party rooms. It was big. Very clean hotel from what I saw. The whole place smells like perfume, not like air freshener, it's not overpowering but very noticeable, a nice scent, which is okay with me, but if you have any perfume allergies, it may be a problem. I don't know if it is like that all the time, so it could have just been that day. If I needed a hotel room, I'd definitely give them a shot and will recommend it to anyone coming to Yuma to visit.

Erica H.

Stayed here for work and had a good stay. I would stay here again and recommend it to others. Bed was comfortable. Hotel was clean. Conveniently located for the places I needed to go. Room was cleaned every other day. 1 free bottle of water in the room at check-in and when room was cleaned.

Cynthia O.

Very poor service,
left in the morning and came back late evening to a messy room The beds were not made our towels were not changed, I went to customer service desk and spoke to receptionist and they were no help.
I decided to check out that very night. How are you to come back from a long day of activities to have to clean your room and make your bed.
In all the hotels that I’ve stayed at , they always come in and make the beds and change your towels, unless we leave a do not disturb sign
This is to be a 4star hotel
Will not be back

Crystal M.

We celebrated my daughter’s Quinceañera and everything was perfect! Nathalie was so helpful and responsive when coordinating the event! Tyler and his team were also very accommodating! Guests loved the food and drinks! (Decorations by Steveen Planner FB)

King Z.

I had an absolutely fantastic stay at the Four Points by Sheraton in Yuma! From the moment I walked in, the staff was exceptional—friendly, professional, and always ready to help. The interior of the hotel is modern, clean, and beautifully designed, making it a comfortable place to unwind after a long day.

One of the highlights of my stay was the unique experience of having a beer with breakfast at the attached restaurant. It’s not something you find every day, and it added a fun twist to my morning routine. The restaurant itself offers great food and a cozy atmosphere, making it a perfect spot to start or end your day.

The hotel’s location within the Marriott Bonvoy system is convenient, and the service is top-notch. I travel frequently and sometimes wake up unsure of which city I’m in, but the staff here made sure I felt right at home. Even when I was a bit disoriented from my travels, the ladies at the front desk handled it with care and understanding.

I’ll definitely be choosing this hotel again next time I’m in Yuma. It’s tough to imagine staying anywhere else!

#KingZingzPhotoz #Marriott #BonVoyage #YumaHotels #FourPointsSheraton #LuxuryTravel #TopNotchService #HotelLife #TravelKings #ModernComfort #ExceptionalService #MarriottBonvoy