Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa - Concord, North Carolina

Address: 5400 John Q. Hammons Dr NW, Concord, NC 28027, United States.
Phone: 7044558200.
Website: hilton.com
Specialties: Hotel.

Opinions: This company has 4050 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa: A Luxurious Getaway in the Heart of North Carolina

Located in the picturesque town of Concord, North Carolina, the Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa is a premier destination for travelers seeking a luxurious and relaxing getaway. With its stunning natural surroundings, world-class amenities, and exceptional service, this resort is the perfect blend of comfort, convenience, and entertainment.

Main Services

  • Complimentary 2-room suites with separate living areas and kitchenettes, perfect for families and business travelers
  • Indoor pool with whirlpool and sun deck, ideal for relaxation and recreation
  • Fitness center with state-of-the-art equipment and personal training sessions
  • On-site restaurant and bar serving Southern-style cuisine and craft cocktails
  • Complimentary Wi-Fi and 24-hour business center with meeting and event spaces
  • Concierge services to help plan and book activities, tours, and reservations
  • Spa services, including massages, facials, and body treatments
  • Golf courses and tennis courts on site, with lessons and rentals available
  • Complimentary shuttle service to nearby attractions and events

Location and Access

The Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa is situated in the heart of Concord, North Carolina, just a short drive from major attractions and amenities. The resort is easily accessible from Interstate 85, with nearby exits providing convenient access to the city center.

* Address: 5400 John Q. Hammons Dr NW, Concord, NC 28027, United States
* Phone: 704-455-8200
* Website: hilton.com
* Distance to nearby attractions:
+ Charlotte Motor Speedway: 10 miles
+ NASCAR Hall of Fame: 15 miles
+ Uptown Charlotte: 20 miles
+ Charlotte Douglas International Airport: 25 miles

Featured Characteristics

* 300 rooms and suites, including 2-room suites with separate living areas and kitchenettes
* Indoor pool with whirlpool and sun deck
* Fitness center with state-of-the-art equipment and personal training sessions
* On-site restaurant and bar serving Southern-style cuisine and craft cocktails
* Complimentary Wi-Fi and 24-hour business center with meeting and event spaces
* Concierge services to help plan and book activities, tours, and reservations
* Spa services, including massages, facials, and body treatments
* Golf courses and tennis courts on site, with lessons and rentals available

Practical Information

* Check-in: 3 pm
* Check-out: 12 pm
* Parking: Complimentary parking for up to 2 vehicles per room
* Transportation: Complimentary shuttle service to nearby attractions and events
* Cancellation policy: 24-hour notice required for cancellations or changes
* Payment methods: Major credit cards, including Visa, Mastercard, and American Express

Reviews and Opinions

This company has 4050 reviews on Google My Business, with an average rating of 4.3/5 stars. Reviewers praise the hotel's comfortable and spacious suites, friendly and attentive staff, and convenient location. Many reviewers also comment on the hotel's excellent amenities, including the indoor pool, fitness center, and on-site restaurant.

Some reviewers mention that the hotel can be a bit pricey, but overall, the value is well worth the cost. One reviewer notes that "the service was top-notch, and the staff went above and beyond to make sure we had everything we needed."

Another reviewer praises the hotel's location, saying that "it's perfect for business travelers who need to be close to the airport and major highways." Overall, the Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa is a top-rated hotel that offers a luxurious and relaxing getaway for travelers of all types.

👍 Reviews of Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa - Concord, North Carolina
Warners
5/5

My experience at the hotel was absolutely great and wonderful! Trey was incredibly supportive, attentive, and hands-on the entire time. He helped me with anything I needed, always with a great attitude. What stood out most was how quickly he made things happen—he made sure my room was cleaned and ready in under 20 minutes! Trey truly went above and beyond to make my stay smooth and comfortable. Thank You So Much Trey

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa - Concord, North Carolina
Christina C.
3/5

Three stars for location and the free breakfast/evening happy hour. The hotel is dated and in desperate need of an upgrade. There were FIVE handicapped parking spaces. FIVE! They had a huge parking lot but definitely not enough handicapped spaces.
The room was “clean” but there were stains on the carpet and lots of wear and tear on the furniture. A single two outlet plug by the bed is absolutely not enough in today’s electronic dependent world. The water pressure at the sink was almost nonexistent, I am not sure if it was due to the broken sink faucet or the fact that we were on the 11th floor. The shower pressure was fine so I really don’t know. Also we had a balcony with NOTHING on it. No chairs, no table, nothing! Why bother? A restaurant menu and something for local resources (restaurants, shopping, etc.) would have been a nice touch but I had to go downstairs to the restaurant to get a menu. An inconvenience but certainly not a dealbreaker.
The staff was pleasant and no one was rude but no one really went out of their way to offer more than the bare minimum customer service.
The free breakfast buffet was plentiful and offered made to order omelets (thanks Jeff, the omelet was fantastic). A nice option except that it was clear that the cooking area was maintained to bare minimum standards. One of the fire suppression jets (wrong terminology maybe) above the stove was clearly neglected from the cleaning detail and that was all I could focus on while waiting for my food. There was also an evening happy hour with 2 free drinks and a very sparse buffet of snacks. Hummus, crackers and a nut medley. It was complimentary so I can’t fault them for at least offering something.
We have added this hotel to our “not again” list. There are too many other options in this area at the same price point.

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa - Concord, North Carolina
Stacey P.
5/5

What a wonderful experience we had at this beautiful hotel. We were pleased with the free glasses of wine they offered us when we arrived, and the delicious complimentary breakfast the next morning. The entire staff was kind and professional, and quick with a smile. our room was very comfortable, the linens were fresh and clean, and luxurious, and the room was well appointed with everything that we needed for just a perfect night's sleep.

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa - Concord, North Carolina
rachelbW8920WU

It took me a while to write this review as my experience at this Hotel was not the best. I was there for my family reunion and while most people were really friendly, the front desk staff was AMAZING with the exception of the front desk manager. She was not nice at all she was rather rude. The rooms were a little outdated in which I still would give this more stars because it's just furniture. The housekeeping staff didn't speak English and would knock 2 times and then just walk in not giving you time to put clothes on to answer the door. A few things that would have made my stay better keep the front desk lady in the office and not dealing with your guest. Speak with housekeeping about walking into people room. Again, the front desk staff was great it was a guy and older Lady that was funny and very nice.

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa - Concord, North Carolina
Lori H.
5/5

We had a wonderful stay! Every detail & mishap on our part was taken care of by your amazing staff!
Trey at the front desk was courteous, friendly, helpful & knowledgeable at check-in.
Breakfast was exceptionally prepared by Mozell! She can make the most scrumptious omelet and it was so fun to watch her flip those omelets effortlessly!
The room was clean & quiet!
And just one notation for upper management, The Front Desk staff was always standing & pleasant, even though they were visibly fatigued. I was saddened to see when I checked out that they didn’t even have stools to sit on. Those employees are the first point of contact for your guests, please get those hardworking, delightful, gregarious staff members a stool to sit on.

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa - Concord, North Carolina
Tim S.
4/5

The rooms are very spacious and this is a beautiful hotel with a nice breakfast buffet and a very nice atmosphere in the main atrium. I would have given it five stars if it weren't for the fact that the rooms need a little work. But all in all, we would definitely stay here again. The service was excellent, the made to order breakfast alongside the regular buffet was very good, parking is easy and it is an attractive hotel overall. We also had drinks and food in the restaurant on the first floor which were very good.

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa - Concord, North Carolina
Barb N.
5/5

Great room, spacious, wonderful breakfast. We had an issue with the hair dryer and it was rectified immediately. Close to Charlotte Speedway and an awesome mall. The restaurant staff gave Great recommendations for area restaurants.

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa - Concord, North Carolina
Kelli D.
5/5

We had a wonderful stay at Hilton embassy. The breakfast was amazing. We love the waterfalls and the auditorium and even the front desk gave us some amazing customer service.

We also spoke with the vacation guy, Kevin Anthony, and he had a great personality, he was kind, fun and we had a wonderful experience with him here at the Embassy suites. He took his time and explained everything to us. We left with no questions or concerns. Me and our friends actually bought a extra vacation from him. We will certainly be back and recommend our friends to come here and of course to see Kevin Anthony.

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