DoubleTree by Hilton Hotel Savannah Airport - Savannah, Georgia

Thaddeus C.

Easily a five star with two simple changes. I took a half a point for the digital key system not working and I took a half a point for the horrible dinner at the restaurant. I will definitely go back to this hotel and will recommend this hotel. I love Hilton, I love the Hilton app and I LOVE the digital key system. If it doesn’t work then hang a sign that says I have to get a regular key. Don’t let me pick my room in the app and send me a digital key and let me bypass the front desk and lug my stuff up to the room only to find out I cannot get in and have to lug everything back to the front desk. Not cool. Hang a sign on the front door telling me I need to stop and get a key just in case.

Hotel restaurant cost a full star. The absolute worst cheeseburger I’ve ever had in my life. I literally could not take a bite because the bread was so hard. You could see my bite marks in the bun where I was trying. Couldn’t eat and couldn’t swap it out because when I sat down I was shown a list of all the things the restaurant had was out of.
No fries
No chicken tenders
No steak
No egg rolls
No chicken wings
This was already a simple menu and by removing those items you were left with salad or cheeseburger. Again, if you’re missing that much and can’t provide good quality on the couple of things you do have then just say the restaurant is temporarily closed aside from breakfast. My first night there is when I tried to eat and after the debacle since it was my birthday I asked for the lava cake. The lady again apologized and said they didn’t have any dessert. She did feel bad about the bad burger and took half price off after she touched the bun and said she didn’t know what happened.

The hotel itself was very clean and well kept up. The snack area was just about empty and had very minimal choices in it.

All of this to say- good value for the price for the room. Bring your own snacks, DO NOT eat at the restaurant, and stop by the front desk for a regular key.

I will definitely stay here again and will be thoroughly satisfied by following the advice I’ve given here.

Nelson W.

This hotel is full of special southern charm. The staff was accommodating and caring. Everyone treated us nicely. The front desk host Krystal was especially sweet. The breakfast was amazing and the staff Mindy and Elaine were delightful. It was a great stay. Thank you so much. Nelson

Missy A.

Nice hotel. Staff super friendly. The bar/restaurant was out of all of their desserts. The scent in the rooms was a pleasing minty smell, much better than the over perfume smell in some hotels. Would stay again! Breakfast was good. Geocache in parking lot was a bonus.

David S.

Great service close to a lot of stuff. The front desk night and day shift are amazing friendly and engaging. They recommended things to see and do. Great places to eat including tge restaurant in the lobby. And those cookies are the best warm and fresh

Mark Q.

Good size rooms with good layouts. Definitely would go back. Employees were friendly and helpful. We are diamond members and have stayed at various Hilton products and this hotel ranks high on our list. ||Easy to access this hotel from Interstate 95.

Prince G.

Mindy And Elaine were amazing and very attentive. The food was absolutely delicious and the service was phenomenal. I will definitely recommend this hotel and will be returning. They were patient and polite. Front desk was pleasant as well. Overall I would come back solely for the restaurant.

Chris V.

The staff, principally Tonya was so welcoming, helpful and courteous. We’d return to this property just because of her. Rooms were very accommodating and clean. Only criticism was the lack of soap in the public bathroom and room bathroom. Great staff though.

Ashia T.

Upon arrival to the hotel the location was great and very accessible to the airport. Once we got into our room it was an immediate moldy smell in the room. The bathroom smelled very moldy. Once we woke up the following morning I was immediately awaken by the smell of marijuana coming through the vents. The rooms need major upgrades as you can tell it’s very outdated.

For the hotel to be so close to the airport I expected better. I