Country Inn & Suites by Radisson, Tuscaloosa, AL - Tuscaloosa, Alabama

Country Inn & Suites by Radisson, Tuscaloosa, AL, is a hotel located at Address: 4801 McFarland Blvd E, Tuscaloosa, AL 35405, United States. The hotel can be contacted at Phone: 2054627823. More information about the hotel can be found on their website, Website: choicehotels.com.

The hotel specializes in providing quality accommodation and services, making it an ideal place for both leisure and business travelers. Some of the key features of the hotel include free Wi-Fi, a fitness center, an indoor pool, and a complimentary breakfast. The hotel's rooms are equipped with modern amenities such as a flat-screen TV, coffee maker, and a work desk, ensuring that guests have a comfortable and productive stay.

One notable aspect of Country Inn & Suites by Radisson, Tuscaloosa, AL, is that it is LGBTQ+ friendly. This makes it an inclusive and welcoming space for all guests, regardless of their sexual orientation or gender identity.

According to Google My Business, the hotel has received 506 reviews, with an average opinion rating of 4/5. This is a testament to the hotel's commitment to providing excellent service and accommodations to its guests.

Reviews of Country Inn & Suites by Radisson, Tuscaloosa, AL

Heather G

Good price, safe area, clean and very accommodating. My daughter was traveling from different area to meet me and they were so accommodating to help for a different arrival time during the night. Breakfast very good and so organized and clean. Late check out which was outstanding. Short drive to the university. Would definitely stay here again.

Chris Anne B

Visiting from Florida for a football camp and was greeted by an extremely friendly staff member very late at night. She was accommodating, informative and had a smile on her face. The room was immaculate and you could tell that the staff cares about the cleanliness of the rooms! The breakfast was wonderful and the dining room, again, immaculate. Although an older hotel, the rooms are clean, updated and the staff is amazing! Highly recommend for an affordable and pleasant night's stay!

Reginald Darensburg

2/5

Spent the Labor Day weekend at this establishment. I ‘m not much of a complainer ; but some things warrant mentioning. Was not impressed with the cleanliness of the carpets(very old, worn and dirty) and breakfast was not impressive but adequate. Of course I had to pay 160+/night because of Alabama football weekend; and everyone else was booked up. Turned the TV on when I got there; only channel I could catch with the remote was HBO. One of the staff came up and tried to program the remote with no luck. I got a new remote with instructions, programmed it and got two functions to work on it. Complained ever day to the staff and they all said that there was nothing they could do. Called again for probably the third time at this point; and they said maintenance had went to our room (while we were out) and fixed it. Went back to room; still one channel. Called and told front desk; and you guessed it. There was nothing they could do. Asked if I could check out before my third night; and of course they don’t reimburse on football weekends. All in all this is a one and done. I’ll sleep in my car before I go back there. Oh, the A/C worked fine. One bright spot. The staff were indifferent and spent very little time sitting at the front desk.

April Griffin

1/5

The ONLY good thing about this company is the companies location (...that should say A LOT!!!). The building on the inside, rooms & elevator are completely delapadated!!! In my opinion, it's definitely time for some much needed repairs by management & owner...Upon arriving to my room, I realized that housekeeping must have skipped my room (bed unmade, NO clean linens, no towels or wash rags...). The room definitely smelled musty!!! Some quick fixes would be: to clean the room, spray some "smell good spray", restock room with much needed amenities & clean linens. Once I brought this to the attention of the manager on duty, housekeeping came & fixed SOME of the rooms issues. However, this morning the musty smell returned in my room. Upon further investigation, by myself, I found out that the AC filter needed cleaning. I brought this concern to the morning manager, Monique (she's another story we shall get to momentarily...). Monique didn't show ANY signs of concern when I informed her of my room's issues last night. So, I didn't feel the need to continue wasting my time updating her on it! She was very unconcerned & completely unapologetic!! I will offer a piece of advice for the owner/management... RETRAIN PROPERLY OR REHIRE STAFF!!! If Monique is a reflection on your company, then I want NO part of it!! After my lovely talk with Monique, I decided that I would try the companies breakfast before I headed out to work. WELL, WELL, WELL... "Little Mrs. Hospitality" lets me know that I'm 6 MINUTES EARLY for breakfast!!! 6 MINUTES, REALLY She honestly REFUSED to let me get breakfast until the clock displayed the correct "breakfast time". Who is she? The "breakfast police"? Get it together folks before you jeopardize this companies reputation & business opportunities!!! I will NEVER stay here again....Nor will I EVER refer ANYONE to this location!!!

Anchalin Amador

4/5

Our stay experience was normal, not really extraordinary. Breakfast is ok bit what stand out is the customer service. Breakfast ladies were super nice and polite. Front desk lady was on the loud side but she was really nice. Hallway on floor 2 stinks. We told the front desk lady and the issue was semi addressed.
Our daughter forgot her phone, not sure who did the calling but did a great wonderful job at assisting us to ship the phone back to our house. Service is definitely 5 star. The smell of the hallway takes overall down to 4. We almost wonder if the room we booked was a smoking room but then we realize it was cigarettes we were smelling.

Donna Young

2/5

The clerk was NOT friendly at all at check in& we had paid online& still had to pay a 10$ fee for incidentals,which she said would be reimbursed in 10 days.The 1st night my sheets smelled like harsh chemicals,like maybe something was spilled on them or put on bed from package without washing?& I woke up 3x. I couldn't sleep it was so bad but the other bed was fine,no smell. We came in at 10pm& found the beds unmade,housekeeping had skipped our room so my Husband & Grandson had to wait downstairs until the lady came& helped make the beds. With clean sheets I was finally able to sleep. The AC smelled musty& the carpets were dirty but the rest of the room was decent. The breakfast was the best that I ever had in a hotel& the kitchen Lady was the best!!! She made us feel at home! She is your greatest asset!!! The elevator needs work,my husband is familiar with them& said it sounded like it needed service. Will not stay here again. This was were we had always stayed while in Tuscaloosa & it used to be top notch. Time takes its toll so replace the carpets& AC filters& train your clerks that 1st impressions mean alot. Thank you.

Reginald

Positive: the pool was clean and the breakfast was adequate Negative: Television had one channel and no one could do anything about it. Could not check out and get my money back because it was a football weekend.Staff was indifferent

Leslie

Positive: The breakfast and the morning staff were very pleasant. Negative: Room smelled terrible and wasn?t completely clean. It had stained sheets, cobwebs, and a dirty bathroom floor. I was never offered to move to a better room. Night staff didn?t seem to care about anything. I was not pleased.