Bell Hotel & Suites - Phoenix, Arizona

Address: 17211 N Black Cyn Hwy, Phoenix, AZ 85023.
Phone: 29938300.
Website: bellhotelandsuites.com
Specialties: Motel, Hotel, Inn, Lodge.

Opinions: This company has 333 reviews on Google My Business.
Average opinion: 2.9/5.

📌 Location of Bell Hotel & Suites

☎️29938300

Bell Hotel & Suites: A Modest Option for Your Stay

Bell Hotel & Suites, located at Address: 17211 N Black Cyn Hwy, Phoenix, AZ 85023, is a motel, hotel, inn, and lodge that offers basic accommodations for its guests. With a phone number of Phone: 29938300 and a website of Website: bellhotelandsuites.com, the hotel is a convenient option for those looking for a place to stay in Phoenix, Arizona.

The staff at Bell Hotel & Suites are known for being nice and helpful, which can make a big difference during a stay. However, some guests have noted that the rooms could use a face lift and a better painter. It is important to note that some people do live at the hotel, which may contribute to the wear and tear of the rooms.

Despite some of the issues with the rooms, many guests feel that they get what they pay for and that the staff are pretty chill. Some have even noted that the hotel is a good option for those with limited funds who can't be too picky about their accommodations.

In terms of cleanliness, some guests have reported that the rooms and bathrooms were not up to par. There have been reports of dirty walls, holes in the walls, and a constant fast drip from the bath tub. However, it is important to note that these issues may not be representative of all rooms at the hotel.

Overall, Bell Hotel & Suites has received an average opinion of 2.9/5 on Google My Business, based on 333 reviews.

👍 Reviews of Bell Hotel & Suites

Brandon Seals

3/5

The staff were very nice and helpful. The rooms need a face lift and a better painter. Also, just FYI, people live here. On the plus side, I did have a full sized fridge in my room.

Michael DeSchalit

3/5

The was in the room I was put in were disgusting. They was dirty and the walls had dozens of holes in them the bath tub had a constant fast drip, and it was dirty as was the bathroom floor.

Red

3/5

No deposit and rooms are ok for the price you get what you pay for pretty much and when you don't have a lot of funds you can't really be picky lol. Staff is pretty chill also just act right and you won't have any worries

Devon L

My fiance and I have been staying here since December of 2021. We've been through a lot of personal and financial turmoil and the staff here have been extremely caring, considerate and helpful in what ways they were allowed. Admittedly l, the neighborhood is far from great but they can't control that. For the most part this place is quiet and we feel safe and at home here. Fellow long term residents keep an eye out for each other and the property as a whole. Security take their jobs serious and are courteous, respectful but stern when needed - as they should be especially in this area. They do monthly pest control spraying to try and keep pests to a minimum and in my year and a half I MAYBE have seen two roaches a month at most which considering the neighborhood and some of the come-and-go clientele I think is very reasonable. I would drop names but to be honest every single one or the office starr, security staff and housekeepers have all been very polite, professional and caring. Prices are high everywhere since COVID but in comparison to other hotels in Phoenix I haven't found a better deal (we stayed at a couple of others before moving here too). Thank you Extend-a-Suites staff!

alan b

TERRIBLE !!! this Motel charged us for 3 nights that we did NOT stay there.and they would NOT honor the CANCELLATION on our Priceline reservation. And the worst part was the manager ,JEDA was very cold and rude to us ,and did NOT care or listen to our needs . NEVER stay there !!!!

Jack Steele

4/5

Upon arrival I got a feeling or almost a vibe of what can no better be described as "Florida". The type of neighborhood, hidden location behind a storage facility, the paint in the rooms, the decor, and even many details down to the very feel of the place the entire stay was reminiscent of every time I've stayed at a budget hotel/motel in Florida. This isn't an attack in any way, shape, or form directed at this comfortable, yet moderately priced establishment. It is, simply put, an honest reporting of my experience. Parking was not confusing at all, in fact, this place has something most do not. A parking lot that supports the amount of guests that could be staying in the building at any given time without having to walk more than a few feet to your vehicle. The price I found online and printed for proof was honored without even showing them what I had found. Every encounter with the staff at this friendly business was best described as friendly and informative. All of the questions and concerns I brought to their attention were addressed right away without question and no one ever tried to place blame on me. Most hotels will find a way of showing you how it is your fault, thus the fee for causing it will be this much. Not the case at all here. The beds were not what I would refer to as a throne for the horizontally active, but they were not uncomfortable either. I checked out on time and once again the staff was very polite and even brought all my bags to my car. I am not writing this review because I was implored to, but rather because I feel that if you are ever by bell and i17, you should definitely give this place a chance. I look forward to future stays here and have found a home away from home when I need to attend an overnight meeting in town.

Frances Silva

1/5

Where do I start? First of all these are not the pictures of what the hotel looks like. It's so filthy! The bed had crumbs on it, counter tops are dirty, bed comforters are were dusty, don't get me started on the carpets. Told me there was a microwave in the room (someone sold it). They also were arguing with me saying they did clean the room when I clearly saw the house keeping girl skip it. I never write reviews but feel that it's unfair for them to try and tell people this is the room they are getting when you clearly are not. check out the reviews on yelp those are the real pictures!!! This room is maybe worth 20 a night. t This is the worst hotel I've ever seen!!! Not to mention everyone there looked like they were on drugs including the employees.

Bree Vallejos

2/5

This place was cheap and the rooms were nice but the management sucked! My husband was doing laundry and smoking a cigarette in their laundry room and a guest came in to get ice and told him he wasn’t aloud to smoke in there so he said okay went outside and put the cigarette out and continued to do our laundry. Well the other guest went to the office and told the lady that was working that he was smoking in the laundry room so the worker came outside and told him he wasn’t aloud to smoke in the laundry room and asked what our room number was so my husband told them we were in room 131 and explained that he wasn’t aware that he wasn’t aloud to smoke cigarettes in the laundry room and that he had seen other people in there smoking so thought it was okay and she rolls her eyes at him then with such a nasty attitude says well I’m letting management know that you were smoking in the laundry room and that you didn’t listen when you were told it wasn’t aloud then before my husband could even get a word out she walked back to the office. It’s probably around 11:00 PM / 11:30 PM so my husband just finished grabbing our laundry out of the dryer and decided we would just fold it in the room.. So we each grabbed our baskets and I walked out then he took a step out of the door set his laundry basket down and lit his cigarette to smoke before we got back to the room and before he could even pick his laundry basket back up and start walking the lady from the office comes running out with a taller, bigger male. And without stopping she walks past my husband and says you’re going to get in so much trouble for this I just saw you smoking in there again and my husband says no I wasn’t check the cameras and the male that walked out with the office lady I’m assuming was supposed to be her security guard stands next to office lady (she didn’t have a name tag and refused to tell us her name) giving my husband the dirtiest looks and flexing towards him then they both walk to the pool and right back to the office. Seemed to me like the lady that was in the office just liked to start trouble and that she shouldn’t be working there. We were paying weekly and had just paid the morning before and two days later we go to the office to get some towels and Heather says no you need to check out because I saw you smoking in my laundry room after you were asked not to and my husband said okay that’s fine we will leave I didn’t want to stay after we finished this week anyways, can I get a refund for the 5 days I have left that I paid for and she says no sorry we don’t refund our customers you need to be gone within an hour or I’m calling the police have a nice day bye and walks to the back of the hotel office! So we paid $289.78 for the week that we weren’t getting back, then on the 5 of October, 2018 the day we checked out; after we left my card was charged 3 times! Once for $43.87, once for $25.00, and once for $58.60 so I called the bank and explained that those were unauthorized charges then tried calling the office and got hung up on 4 times. Then on the 6th of October, 2018 my card was charged AGAIN; once for $58.60 and once for $30.00! My bank is going to try to put on my account that they cannot charge my card but because they’re charging different amounts they made it were I have to go online to my banking app and authorize any charge from any hotel (which I’m fine with)!! I just hope I get my money back and I hope that the supervisors will get better employees at this location!! So very disappointed, the only reason I gave two stars is because the housekeepers are very nice, the rooms are spacious and well kept, and because of the price but you get what you pay for right? I hope this helps nobody else having this happen to them!