Back & Neck Center - Wasilla, Alaska

Address: 546 Main St, Wasilla, AK 99654.
Phone: 9073762600.
Website: wasillabackandneck.com
Specialties: Chiropractor, Massage therapist.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom, Appointments recommended.
Opinions: This company has 308 reviews on Google My Business.
Average opinion: 4.9/5.

📌 Location of Back & Neck Center

Back & Neck Center 546 Main St, Wasilla, AK 99654

⏰ Open Hours of Back & Neck Center

  • Monday: 8 AM–6 PM
  • Tuesday: 8 AM–6 PM
  • Wednesday: 8 AM–6 PM
  • Thursday: 8 AM–6 PM
  • Friday: 8 AM–6 PM
  • Saturday: Closed
  • Sunday: Closed

Introduction

Tucked away at 546 Main Street in the heart of Wasilla, Alaska, the Back & Neck Center has been dedicated to providing top-tier chiropractic care and massage therapy to the local community since its establishment. With a strong commitment to patient care and a team of highly skilled professionals, this center has become a trusted name in the region's healthcare landscape.

Main Services

  • Chiropractic Care: The Back & Neck Center specializes in chiropractic care, focusing on the diagnosis, treatment, and prevention of mechanical disorders of the musculoskeletal system, especially the spine. Their chiropractors are trained to use various techniques to manipulate the spine, restoring alignment and promoting healing.
  • Massage Therapy: The center also offers a range of massage therapies, designed to relax the body, reduce stress, and alleviate pain. Their therapists are skilled in various techniques, including Swedish massage, deep tissue massage, and trigger point therapy.
  • Corrective Exercises: To complement their chiropractic and massage services, the Back & Neck Center provides patients with corrective exercises. These exercises are designed to help patients strengthen and stabilize their bodies, preventing future injuries and promoting overall health.
  • Lifestyle Advice: The center's team understands that health is a holistic concept. Therefore, they provide lifestyle advice to help patients make informed decisions about their health and well-being, encompassing diet, exercise, and stress management.

Location and Access

The Back & Neck Center is situated in the downtown area of Wasilla, making it easily accessible from various points in the city and the surrounding Matanuska-Susitna Borough. The center is located near the intersection of Main Street and Knik Goose Bay Road, close to Wasilla's popular shops, restaurants, and parks.

For those driving, there is ample parking available on-site, with designated spots for wheelchair users. The center is also conveniently located near several bus stops, making it easily accessible by public transport.

Featured Characteristics

  • Wheelchair Accessibility: The Back & Neck Center is committed to providing a welcoming and accessible environment for all patients. The center has a wheelchair-accessible entrance, parking lot, and restroom, ensuring that everyone can receive the care they need.
  • State-of-the-Art Facilities: The center boasts modern, clean, and well-equipped facilities, including treatment rooms, a reception area, and a private changing room. The comfortable and relaxing atmosphere helps put patients at ease, making their visit as pleasant as possible.
  • Personalized Care: The Back & Neck Center prides itself on providing personalized care to each patient. Every treatment plan is tailored to the individual's specific needs, ensuring the best possible outcome.

Practical Information

  • Address: 546 Main St, Wasilla, AK 99654
  • Phone: 907-376-2600
  • Website: wasillabackandneck.com
  • Specialties: Chiropractor, Massage therapist
  • Other Points of Interest: Restroom, Appointments recommended

Positive Aspects from Reviews

With an impressive average rating of 4.9/5 from 308 reviews on Google My Business, the Back & Neck Center has clearly made a positive impact on many patients' lives. Here are some of the standout aspects mentioned in the reviews:

  • Exceptional Staff: Many reviewers praised the staff for their professionalism, kindness, and genuinely caring attitude. Patients appreciate the personalized attention and the team's ability to put them at ease.
  • Effective Treatments: Patients report significant improvements in their conditions after receiving treatment at the Back & Neck Center. Many reviewers noted that the chiropractic care and massage therapies helped alleviate their pain and improve their overall well-being.
  • Convenient Location: The center's location in downtown Wasilla was praised by several reviewers, with many appreciating the easy access and ample parking.
  • Clean and Comfortable Facilities: Patients consistently comment on the cleanliness and comfort of the facilities, noting that the atmosphere is welcoming and relaxing.

👍 Reviews of Back & Neck Center

Back & Neck Center - Wasilla, Alaska
Cheryl C.
5/5

If I could give this place ten stars I would. Amazing staff from check in till the very end. Everyone continues to be incredibly sweet, helpful and understanding. They are also very flexible and do everything they can to make you as comfortable as possible. Fully recommend this clinic to anyone who needs a chiropractic office.

Back & Neck Center - Wasilla, Alaska
Laureen P.
5/5

I’ve been going here for a couple years now. It’s a very helpful and welcoming experience, and all of the staff are so great. I’ve since moved to Anchorage, but continue to drive to Wasilla to be seen because it’s always been a great experience. They’ve helped me post injury and also to maintain good health. I highly recommend this office for your chiropractic and massage care.

Back & Neck Center - Wasilla, Alaska
Robert G.
1/5

PATIENT AND VETERANS BEWARE!! I was extremely disappointed with my experience at the Wasilla Back and Neck Center. As a veteran, I anticipated a level of care and respect, but I encountered a blatant lack of both.

Appointment availability is a major issue—I had to wait over a month for my first visit, only to find that wait times for my appointment often stretched up to an hour past the allotted time. To make matters worse, the staff frequently canceled and changed my appointments without any notification, leaving me in the dark and frustrated. When I had to cancel myself, they showed no willingness to work with me, demonstrating a complete disregard for my situation.

The unprofessionalism was evident, and the inequity in treatment was shocking; it seemed like some patients received preferential treatment while others, like myself, were left waiting indefinitely. This lack of fairness is unacceptable and violates patients' rights to timely and equitable care.

When I finally saw a doctor, the experience was underwhelming, and I felt like my concerns were brushed aside. Overall, the treatment I received made it clear that patient care is not a priority here. I cannot recommend this center to anyone looking for genuine support and respect.

Back & Neck Center - Wasilla, Alaska
Donna O.
5/5

I am thankful for discovering your office and the wonders of chiropractic medicine. The staff members are friendly, professional, and willing to help in any way they can to work with me and my schedule. I'd like to give a big shout out to Ken Meye for not only making me feel better physically but also emotionally. He provides excellent chiropractic care through adjustments, helpful exercises and how to stretch problem areas. He is easy to talk to and I so much appreciate his wisdom, great listening skills, advice and feedback on my progress. Again, thank you.

Back & Neck Center - Wasilla, Alaska
Cody S.
5/5

All of the staff here have always treated me well, and with kindness. I look forward to my appointments, and my back issues have shown much improvement since I started going here !

Back & Neck Center - Wasilla, Alaska
Renee T.
5/5

What an absolute wonderful experience for my Dad Karl. They popped or realigned a rib and discomfort went away. His massage therapist worked around the areas of his back where he had surgeries. He has been in pain (hips, legs and lower back for several years) and his first treatment helped him sleep through the night for the first time in a long term me …without waking up with spasms, cramps and/or shooting pain. A group of highly trained, friendly and very patient oriented personnel (Dr to front desk personnel).

Back & Neck Center - Wasilla, Alaska
Stephanie T.
5/5

The staff are compassionate, professional, and demonstrate genuine care & concern. I had a wonderful massage.

Back & Neck Center - Wasilla, Alaska
Tobin O.
5/5

Amazing place! Everyone is so friendly here and they do such a great job. The masseuse Kaylee did a fantastic job getting my shoulder pain to subside. Dr. Mike is great at getting everything aligned properly. I highly recommend if you have any pain. Very intuitive and effective therapy.

Back & Neck Center - Wasilla, Alaska
Bailey Y.
5/5

I was recently injured at work and I had zero idea on how workman’s compensation worked or how the process goes. When I tell you how stress free they made it…a true understatement!! Their admin team was ON TOP OF IT! and that’s just the layers of gratitude I have for this place…. I’ve been dealing with a lot of other health issues with just YEARS of unanswered questions… Dr. Ken found answers for everything in just 24 hours. I wanted to cry with relief! Not just the answers but the breakdown of EVERYTHING they are doing is 100% explained with full clarity. The facility is beyond accommodating and super clean. The ENTIRE staff is super professional and so friendly. I absolutely love this place and HIGHLY RECOMMEND!! 100 out of 5 stars!!

Back & Neck Center - Wasilla, Alaska
Tess W.
5/5

I am very grateful for Back and Neck center and have had encouragement in healing my neck and back. Dr. Ken is phenomenal and the care team (Lacey and Laura) as well as the front desk staff are awesome! The massages are some of the best I have ever had. I highly recommend getting an appointment and established at Back and Neck center.

Back & Neck Center - Wasilla, Alaska
Deborah C.
5/5

I am so grateful to have found the Back & Neck center! I have been avoiding Chiropractic Care because I was worried about it hurting. My concerns were taken seriously and I was given options for my healing plan…There are so many! After actually experiencing an adjustment, I am no longer worried and am thankful for Dr. Ken and his amazing team for helping me. I look forward to my continued healing and highly recommend the Back & Neck Center.

Back & Neck Center - Wasilla, Alaska
Lisi H.
5/5

Chiropractic care that I get from Back And Neck Center is the best chiropractic care I’ve ever had. Every single staff member from The amazing Dr. Ken, Cassandra And Amanda at the front desk make me feel welcome and known every time I walk through the door. I enjoy my treatment from Lacy and Laura. They’re pretty awesome too. I would recommend this Chiropractic center to anyone.

Back & Neck Center - Wasilla, Alaska
Cheryl C.
5/5

If I could give this place ten stars I would. Amazing staff from check in till the very end. Everyone continues to be incredibly sweet, helpful and understanding. They are also very flexible and do everything they can to make you as comfortable as possible. Fully recommend this clinic to anyone who needs a chiropractic office.

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