Americas Best Value Inn Douglasville - Douglasville, Georgia

Address: 5481 Westmoreland Plaza, Douglasville, GA 30134, United States.
Phone: 7709494926.
Website: sonesta.com
Specialties: Hotel.

Opinions: This company has 858 reviews on Google My Business.
Average opinion: 3.4/5.

📌 Location of Americas Best Value Inn Douglasville

☎️7709494926

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👍 Reviews of Americas Best Value Inn Douglasville

Americas Best Value Inn Douglasville - Douglasville, Georgia

Tracey R.

my family and I stayed here until our new place was ready. The room was ok for the price. The pillows on the bed are so old and waded up, very lumpy, the faucet handle over the sink is swinging barely holding on making it difficult to turn it, the tub does not drain so while you are showering it fills up with water, and the curtain seems like it is barely hanging in the wall. not to mention issues with the tv freezing and losing signal. We never complained about any of this we just tried to stay to ourselves. We needed another few days to renew but upon doing this in the front office we were told they did not want to extend us for very stupid reasons and total BS! When we checked in not one person told us we much allow housekeeping to enter the room every 3 days, it was not even brought up the 2nd time we extended our time. So, they told my husband we refused housekeeping, we were rude to a housekeeper which never even spoke to any the whole time we stayed, we complained about the tv every 2 days( which turned out they had an old crappy wire in the wall) not our fault, and now trying to say they needed to come in to see what my dog may have torn up. My dog is very well behaved NEVER NEVER EVER since we got her at 6 weeks has, she torn up a house or anything. Not to leave out the joke of the breakfast!!! I usually don't do reviews, but I am so livid at being lied on I wanted to share. If you need to stay more than a few nights just go right next door because if you have any sort of issues they don't want you there.

Imani C.

2/5

The motel was cleaner than most (aside from the cigarette stench that seems inevitable in every room) at the rate of $67. However, simple because I refused housekeeping, my family and I were kicked out after only staying 4 days. The establishment seems a bit shady and the front desk lacks empathy and understanding. They’ll let you have a million pets, make half payments on your room, but refusing cleaning? That’s a no no! I could’ve handled the situation better but this janky, cheap, hotel isn’t worth the stress. My family and I were luckily able to switch to a cleaner, quieter, and environmentally friendly environment! The rooms were even bigger and neater. I’d definitely recommend looking around because there are better options for the same price.

Demetria M.

2/5

I visited this hotel over 6 months ago and they had roach problems.
I had to request different rooms without bugs! The owner knows me from complaining about bugs , previously. I was told tonight after I called and spoke with an agent about the bugs! She stated that she was sure they had no bugs. I Told her my name and how much I complained about the roaches before. We stayed here on a 2/3 day week for over 6 months. So once I arrived to the property I was told bye my husband the room #. So I stopped at the office to inquiry again about the bugs and I also told her I know the owners and I was the one calling earlier regarding the bugs!

silvernomad5

4/5

It's not the ritz but one doesn't expect that. It's a clean, solid room with a fridge and microwave and truck parking within view of the back rooms. $84. Had a smell like people's food in the room over time but no cigarettes. Beds were comfy, everything worked except the hair dryer was a filthy empty shell that should be replaced or removed. It was quiet, mostly truckers in the back rooms, 2 had tiny barbecue pits outside where they apparently cooked their dinners. Parking lot needed to be cleaned, there was dog poop on the parking space in front of my room and some boxes and cups within view on the lot. I've stayed here before and probably will again because of the parking and quiet location. Desk staff was nice and helpful to Spanish only speaker in front of me. A good value for me pulling a trailer, to get a nice hot shower and clean bed with good storage for the trailer.

Voyage45911911236

Great staff!!. Clean large rooms comfortable beds. Did I mention how great the staff is?!!! Consistent Wi-Fi service . large property. Plenty of parking. Huge Truck parking at the very back of the parking lot .The swimming pool is located at a good central location and has been wonderful and clean to cool off in.

Kelley F.

3/5

The rooms are fine.....but there hasnt been one good receptacle to plug ANYTHING into and i have stayed in many differnet rooms because i work here throughout the week and go home on the weekends. Clean rooms but good luck charging your phone at night. Also i have a roommate and they always make it hard to ger two key cards

Cristian

Positive: For what it was a 2 star place the sheets were clean and the outside was very clean and lit up. Negative: Maybe just the carpet and the bathroom need a little update .

Raquel S.

1/5

The first room was full of roaches disgusting the second was ok no bugs but the night lady is still there an still rude as ever why she is still working there when there have been so many complaints on her I'll never know