Clarion Pointe Prescott Valley - Prescott Valley, Arizona

David H.

Starting with the staff. They were very friendly however very misinforming about their prices. On Google of course you get a lot of different companies that you can book with however, the front desk strongly discourages you and tells you that these companies are fraudulent and that you need to take their full price walk-in booking or else you're going to get "ripped off and scammed" This is of course not the case since anybody who's listed on their Google partner page has to be approved by the management or operators of the hotel.

Moving on to the hotel itself. The hotel is just a redesigned motel 8 which they did a fantastic job on overall! Place looks clean and modern has a great breakfast bar and amenities etc.

Bedroom is comfortable well laid out, good TVs and bathroom remodel etc.

However, The main reason I'm checking into a hotel, is for a place to lay down and go to sleep. That's where the other three star comes in. The bed was definitely NOT a good quality bed! You could feel lumps andnsome of the inner springs and certain spots of the mattress. The bedding was beautiful and looked really nice however, you could smell it wasn't clean very well. It's a bummer because I feel like they got so close to having a good experience but they really skimped on the thing that matters the most! You can mess up a lot of things when you're making a hotel, but make the beds comfortable and make them clean! Hopefully this review helps improve what could be a nice place to stay that justifies the price.

Gwen T.

The room was clean, I like that there’s no carpet. Linens were okay, beds pretty comfy, a little firm. Staff was very nice and attentive, especially Jul on the afternoon shift. They have a great 24 hour cappuccino machine in the lobby (no coffee in room).
My only complaint is how very noisy it is in one’s room. You can hear EVERYTHING in the adjoining rooms and out in the hallway (texting keyboard clicks, laughter, conversation, water running through plumbing in the walls, comvos in hall).

Austin L.

Overall a solid experience. The hotel service was a bit slow on checking me in. However, this place was comfortable, modern, and has all the good amenities a hotel should. A nice gym, good breakfast for free, and of course a very nice warm bed.

The P.

This hotel offers excellent value in the typically expensive Prescott market. The well-appointed rooms are spacious and come equipped with both a microwave and refrigerator. We enjoyed a comfortable bed and appreciated the thoughtful amenities including guest laundry facilities, a mini market, and complimentary breakfast. The cheerfully decorated lobby and well-lit parking lot added to the welcoming atmosphere.

Manager Robbin stood out for her professional, friendly service. The only drawback was an unexplained $15 service fee. Despite this minor issue, the overall experience and competitive pricing for the Prescott area merit 5 stars.

Cindy S.

We enjoyed our stay even though it was short. What made it especially nice was the attitude, the effort, and the kindness showed by Julianna the desk clerk. We had a number of changes and requests that she handled with calmness and efficiency. She made sure that we were satisfied customers and we appreciated that.

John G.

Only in for 1 night. Room was clean. The desk clerk was nice sitting check in. Located near a lot of restaurants. Bed was comfortable. Bathroom was also very clean. Will stay here again if I'm ever back in town.

Ryan S.

Basically a Super 8 motel. Front desk was very nice and helpful. Common area pretty good condition. Free breakfast only had cereal and no hot food. Beds needed bigger plusher pillows. Mattress topper or thick memory foam. Location is really good if you are going to the Toyota Arena. It's a 15 minute walk or 5 minute drive. Parking is abundant. Fast food options walkable.

Elina S.

This hotel was a last minutes pick for us and I’m so happy we picked it and saved some money. We purchased tickets to see Jo Koy and ended up extending our stay for about 3 nights. The service was great, the room was clean and updated. The free breakfast could have been better, reason for dropping a star. But, location was great. The hotel is literally in the middle of everything! I would highly recommend for a weekend stay.