Futuro - Phoenix, Arizona

Kamryn G.

The vibes were great. They had really cool art pieces on display and the indoor/outdoor open concept made the side feel really open.

I ordered one of their specialty lattes and a coffee cake. The drink came within about 10 minutes and my food (which just needed to be played took about 20 minutes) Similarly to other reviews, I can't during a lower point of activity and slowly watched as others received their order in full. After some time waiting I went up to the counter to ask about it. Immediately I noticed my pastry sitting on the back counter. Eventually, it was brought out to me.

In agreement with some other's reviews, the customer service was lacking. I felt like I was being judged the entire time I was there and it seemed like everyone either didn't want to be there or just weren't friendly.

Heli K.

Futuro Coffee in Phoenix is a hidden gem! The atmosphere is cozy and inviting, making it the perfect spot to relax. Their coffee is top-notch—smooth, rich, and expertly brewed. I especially love their unique seasonal blends. The staff is friendly and always ready with a recommendation. Highly recommend checking it out if you’re in the area!

Hidekel M. L.

The coffee here is my favourite in all of Phoenix. Their Sey coffee is superb and beans available for sale. Been going here for years and anytime I am in Phoenix is on my list. The staff is always friendly.

Adit D.

Summary: decent coffee, but with lackluster service and little care for customers. We have tried many third wave coffee shops but this one in particular was a bad experience. Go elsewhere if you’re in Phoenix.

Full: We came at 11AM on a Saturday, and there was no line. We got two simple drinks (iced matcha, hot latte) and a pastry. The tip screen begins at 20%, and there was a bit of sticker shock to see everything add up to almost $25! We were seated, and waited. Fifteen minutes pass. We gradually watched other people order and get their drinks. No worries we figure, maybe they’re waiting to get everything out at the same time. Another ten minutes pass. Okay, I’ll go ask the person up front about our order.

There was no apology. No “oh sorry, let us comp you for that”. She stared back at me and said “they’re working on it”. Five minutes later the drinks and pastry come out. The latte was fine, the matcha tasted powdery and bitter as if it had been rushed.

This was disappointing to say the least, I wouldn’t recommend this shop to anyone.

T L.

I’m from out of town and love to visit different local coffee shops. Futuro was worth the stop. Love the minimalist feel. However I feel the customer service/friendly vibe could be improved. It wasn’t the best cajeta latte I’ve ever had, but it wasn’t a total disappointment either.

Nancy C.

The drinks and atmosphere are great! Service can be hit or miss - the people just don’t feel warm or inviting at times. I’ve also had many issues with their hours where they state they’re open, but they’re closed. This morning I’m standing in front of their beautiful glass entrance and there’s a guy inside who is looking at me and two other ladies but isn’t unlocking the doors or checking to see why we’re out here when it is 8:30 am and their hours indicate they opened at 8:00 am. I’d love to frequent this place more often if they were open and service were better.

When the doors were finally unlocked, he didn’t acknowledge us in general or that we had been standing outside while he walked back & forth for 15 minutes.

Andy B.

Unique coffee shop experience, feels like a trendy coffee shop in Mexico City. Single origin Colombian espresso from the Huila region was on point - prepared perfectly with a very nice stacked presentation. The batch brew drip and lattes were also delicious. Will be returning for sure.

Visible kitchen and art was a nice touch as well.

Terry H.

Update 8/26/23. They started featuring their own in-house Mexican focused pastries. We tried a selection to give them a try and they were all so amazing. So much care and detail goes into the pastries and the coffee drinks every time. They care about their craft!

Coffee, pastries and art! Very cool vibe at this excellent coffee shop. They take a lot of pride in their drinks with high end ingredients and how they are prepared. Pastries are top notch to match the coffee and the art vibe gives you a cool space to hang out while enjoying your morning treats. Staff very attentive and friendly.