The Clarendon Hotel and Spa - Phoenix, Arizona

Bradley B.

Husband and I just moved here and this was a great spot for when we wanted to hangout in Phoenix on the weekend. The no kids thing was what made us come back and part of why we liked it. The front desk service and bar service are great however. We were willing to overlook their VERY poorly done remodeling because it was clean and no one under 18 but now that they rescinded it we will finding somewhere else.

Dan T.

I love the Clarendon. I have stayed here many many times. The staff are great and remember me. The rooms definitely are due for some updating. But for a $100 a night hotel, they have a lot more personality and flavor than staying at a scary La Quinta off the 17. The location is fantastic and close to grocery stores, restaurants, and 24 hour burrito shop. There are no kids because it’s cannabis-friendly. Fun for a festive weekend in town, perhaps not so much for the noise sensitive business traveler. But they definitely have the advantage in terms of being urbane and not being scary, compared to the rest of the hotels in their price range.

Linda P.

The hotel rooms were nice and clean. The TV and refrigerator were nice. A microwave would have been nice. There was a steamer, but no iron or ironing board. A comfortable chair would have been nice. The biggest problem was the bathroom. I asked for a handicapped bathroom, but none were available. A handheld shower would have helped this old lady, as I couldn’t get in and out of the tub. Also, the soap, shampoo and conditioner dispensers in the shower were much too high for this 5’1” lady. The staff was very nice. Please be more considerate of elderly and handicapped people, and make more provisions for handicapped bathrooms , and comfortable seating. Also, the beds were too low for me to get in and out of comfortably.

Michelle M.

Positives: bed was comfortable, staff was friendly, no cleanliness issues like others have reviewed.

Negatives: it’s a bit of a bait and switch as the photos online do not reflect the state of the hotel. I didn’t feel entirely safe as a solo female traveler. A lot of traditional safety measures appeared to be missing. Poorly lit parking, a lack of a secondary door latch or just secure room door in general. Area is not the best. Key card access to our specific floor would also have been good as it feels like anyone can walk in and out as they please. In the middle of the night I kept waking up to these flashes that very much felt like a camera flash. I believe it was an issue of wiring not being properly grounded when the AC kicked on and off. So I woke up about 5 times throughout the night. Loose wiring is documented in photos. Charging a resort fee was a bit much for a decent pool. I ended up leaving a day early due to not wanting to spend an additional night here.

W F.

Hotel is +18 & over ONLY! Parking is minimal. The Elevator fit my Mom in a wheelchair and myself ONLY, super Small!! No breakfast included. Only a 15% off the restaurant.
There was an empty water fridge in the lobby. Staff didn't ask if we needed help to our room.
The ceiling in the bathroom showed a bad water leak patch. There was NO hand soap in the bathroom and ALL shower gel, shampoo and conditioner were completely EMPTY!
Pool and spa are huge and there are nice private cabanas. There is an awesome rooftop lounge!

Stacey H.

Our visit to the unique, vintage-style hotel was a relaxing experience. The room was clean and spacious, and the staff were friendly and helpful. The Fuego restaurant is fantastic! This hotel may not be ideal for those seeking a tranquil, old-world suite, but if you're looking for a vibrant, youthful, vintage vibe and ambiance in Phoenix, this is the place for you.

April J.

While the staff were exceptional and the rooms were clean, they lacked a serious update. Our room had one lamp that was supposed to be used to light up the entire living room area. We were also missing a piece to our sectional in the living room. The bathroom looked worse than my college dorm tub/shower combo. Let us not focus on the seven layers of paint that have all chipped at various spots to showcase their beautiful array of color choices below. Probably more comparable to a half-eaten Gobstopper. The sink in the master bedroom (outside of the bathroom) was a new update and the lighting was the brightest in the entire suite. There were 9 light switches in total that went to absolutely nothing. While this might have been strategically planned to keep those of us in a cannabis friendly room busy, it was rather confusing as to what they went to. The temperature controls to the suite are just for looks. They place a high tech remote with a temp range on it. If you aim said remote at the corresponding unit on the wall, ABSOLUTELY NOTHING HAPPENS! Just for reference I spoke with another guest who encountered the exact same problems. I also noted that to get hot water in the shower you must calculate a worldly physics equation for 15 minutes of luke warm water. The cost of the cannabis friendly room included access to the cannabis lounge, which was the best perk. The cannabis lounge hostess (Candace) was the BEST EVER! She helped everyone and made them feel like family. The final drawback were the several homeless people living in an encampment 100 yards down the road from the main entrance and parking lot. While I didn't have any negative encounters while waiting for transportation, it was concerning to park so close without surveillance.

Teresa M.

Nice bar, happy hour. Nice big jacuzzi. Helpful staff. Unfortunately someone smoked in room so we had to switch rooms. Funky little hotel