Locke Supply Co - #174 - Plumbing Supply - DeSoto, Texas

Introduction

Located at the heart of DeSoto, Texas, Locke Supply Co - #174 - Plumbing Supply is a renowned destination for all your plumbing and construction material needs. This comprehensive store offers a wide array of products and services, making it a one-stop-shop for both professional contractors and homeowners. With a commitment to exceptional customer service and a vast inventory, Locke Supply Co - #174 - Plumbing Supply has established itself as a leading player in the industry.

Main Services

• Plumbing Supply Store: The store's specialization lies in providing top-quality plumbing supplies, ranging from fixtures and fittings to piping and valves. They cater to both residential and commercial projects.
• Building Materials Store: Locke Supply Co - #174 - Plumbing Supply stocks an extensive range of building materials, including lumber, insulation, and drywall, ensuring all your construction needs are met under one roof.
• Construction Material Wholesaler: The store offers wholesale pricing for contractors and businesses, providing an economical solution for large-scale projects.
• Hardware Store: From tools to fasteners, Locke Supply Co - #174 - Plumbing Supply carries a wide variety of hardware essentials to complete any project.
• Warehouse Store: With a large storage space, the store ensures ample inventory, allowing customers to purchase in bulk and at discounted prices.

Location and Access

Nestled in the heart of DeSoto, Locke Supply Co - #174 - Plumbing Supply is situated at PLUMBING SUITE, 719 N Hampton Rd SUITE 201, DeSoto, TX 75115, United States. This strategic location provides easy access to customers from neighboring cities such as Dallas, Cedar Hill, and Lancaster. The store is conveniently located near major highways, ensuring a smooth and hassle-free commute.

For those preferring to shop from the comfort of their home, the store offers a user-friendly online platform. Additionally, customers can call the store at 972-230-1015 to inquire about products or place an order.

Featured Characteristics

• Delivery Services: Locke Supply Co - #174 - Plumbing Supply offers delivery services, ensuring customers receive their purchases promptly and safely, even for bulky items.
• In-store Pick-up: For those who prefer to collect their purchases in person, the store offers in-store pick-up, allowing customers to conveniently swing by and take their items.
• Wheelchair Accessibility: The store is wheelchair-accessible, with a designated parking space and an entrance designed to accommodate all customers.
• Service Guarantee: Locke Supply Co - #174 - Plumbing Supply stands behind its products and services, offering a service guarantee to ensure customer satisfaction.
• Quick Visit: The store's well-organized layout and helpful staff ensure a streamlined shopping experience, allowing customers to find what they need quickly and efficiently.
• Payment Options: Locke Supply Co - #174 - Plumbing Supply accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, for customer convenience.

Practical Information

• Operating Hours: The store is open Monday to Friday from 7:00 AM to 5:00 PM, and on Saturdays from 8:00 AM to 12:00 PM, allowing customers ample time to shop.
• Website: Customers can browse the store's inventory, check prices, and place orders online via the lockesupply.com website.
• Social Media: Stay updated on the latest products, promotions, and store news by following Locke Supply Co - #174 - Plumbing Supply on Facebook and Instagram.

Customer Reviews and Positive Aspects

With an impressive average rating of 3.8/5 from 97 Google My Business reviews, Locke Supply Co - #174 - Plumbing Supply has clearly made a positive impact on its customers. One satisfied customer praised the store's helpful staff for finding the right part and offering it at a great price, leading to a quick resolution of their heating issue. This testimonial highlights the store's commitment to customer service and product quality, which are among the positive aspects mentioned in customer reviews.

👍 Reviews of Locke Supply Co - #174 - Plumbing Supply

Phil W.

2/5

It is insane to me how impersonal and unprofessional employees are at this place. The insane amount of money that my company spends at this place and I will never do my company the disservice of swiping their card at this location again.... What a miserable batch of human beings...

Robert E.

5/5

Person on the phone was helpful finding the part and when I got there everything was perfect. The right part at a great price. I have heat again! I *WILL* be back!

Highly recommend for all AC/Electrical/Plumbing parts!

Branson W.

5/5

Service at the location was quick and courteous. They had the parts/tools I needed to get my A/C running again. I called and asked for a specific part, told them that I would be there to pick it up asap. When I arrived they had the part waiting at the desk. Only negative... the ice cream vending machine didn't have the item I wanted. 😀

John S.

1/5

Go elsewhere!! They will hand you the wrong components even when you bring what you are trying to replace with you to get it matched up properly. This led to $1,400 out of my pocket over a mismatched component for my AC. 3 days vacation time, ran new wires, called 2 AC techs out, ordered and waited in the heat for other parts I didn’t actually need. Completely disassembled my system looking for a problem that didn’t exist. Refused to refund or exchange when I placed the old part in their hands so they could determine a proper replacement. They just as easily could have handed me something that could have damaged my other components, started a fire, or exploded causing injury or death. Correct voltage matching is a key aspect of replacement electrical components. Their failure to proved the correct part cost me dearly but they take no responsibility. Refusing to at a minimum exchange for the correct part is just adding insult to injury. Another sign of incompetence is telling me they had no way to check the component. It’s a store filled with wire, switches, connectors and ohm meters. I know I could pull off the shelf items from that store and make a test rig inside 30 minutes to verify what they handed me still works. Just not in my system because of voltage mismatch.

Chris N.

1/5

I was treated worse by Jeff in the plumbing department than any shopping experience in my life. In a calm manner, I simply asked why they needed my phone number for a transaction. Jeff answered: that is the policy. If you don’t like it get out. I said: there is no reason to treat me that way. He answered: F*** you. Get the f*** out of my store.

Rodney ?. H.

5/5

This place deserves an will always get 5 stars from me. What u don't know, they do. If they don't have your part, it's like they always have an alternative route to get the job done. If every parts store had the worker's or the knowledge an advise Locke's does. This world would be closer to getting back on track. It's that serious

Steve S.

3/5

Big place. Sparse stock. Having what you need without ordering is hit and miss. HVAC counter had a very 'don't care' attitude. Brought me a part that was not workable and I easily found the one I needed on my own.

Rogerick J.

1/5

I purchased a home in Glenn Heights a year and a half ago. Sunday 6/26 my Bosch unit started blowing hot air. I called a technician out for diagnostic and he told me the Heat pump is under warranty and he is not a Bosch technician so I can not work on the unit. I was informed by the deceased previous care taker to call Locks in Desoto they could point me in the right direction. Monday 6/27 I speak with the service advisor asking for the company name that he sold the unit to so I could contact them for diagnostic and repair, per Bosch.com protocol. The service advisor told me " We don't keep that information," I explained to him the circumstance and once again " We cant give out that information" Its not like I was asking for the technician first born girl daughter social security number.