Grounder Café - Medford, Massachusetts

Kelly D.

A nice quick breakfast place with sandwiches and Açaí bowls at a decent price. There’s no real sit down service as it’s a fast breakfast place but they do bring the food out to you and have online table ordering only. Very convenient and fast. There’s paid parking in the street but also street parking.

M M.

Always can depend on Grounder Cafe for five star mochas, matchas and smiles 🙂

Delicious lattes and friendly service. For context, I was in need of caffeine after working my first overnight shift. I asked to swap one of my lattes for an equivalent one after changing my sleep deprived mind. The baristas were accommodating, understanding and friendly which I greatly appreciated after the long night. The matcha was the perfect pick me up and my partner always loves when I bring a mocha. Many thanks!

Victor H.

I went here with my partner for a pickup order and my review is based off that experience.

I really enjoy this cafe! We ordered the French toast and omelette for our food and the salted caramel latte and expresso for our drinks! The food was delicious and I felt for the price, the portions were good. The drinks were great as well and not too sweet!

We did pick up so we didn’t dine in but we did wait inside. I really liked the ambiance of the cafe, it felt quaint and homey. I really enjoyed the background Brazilian music. It’s a bit small and tends to fill up quickly so something to keep in mind if you’re looking to dine in.

The servers were all friendly and professional. One thing I love is that on our takeout boxes, they write cute little messages which made our day.

If you’re looking for breakfast food, I would definitely recommend this restaurant to you!

Scooter M. I.

Perfect example in how business looks great on the outside, but somehow manages to produce rather mediocre experience. Food: ordered a blueberry scone, tasted like super sweet piece of regular bread, warmed up. Ordered a regular coffee to go, got a cup with a crappy lid that does not stay on, and coffee bitter fresh roast that I don’t like on my pants. Decor is decent, service was kind of ok, but people did not look like they care about what they are doing

Mykala H.

Cute little cafe with a handful of outdoor tables. You order and pay inside and the staff will bring the food to you. Wilbur omelet is delicious! Pineapple sunrise smoothie 10/10

James

I'm really bummed.
OK prices but underwhelming food.

Breakfast Panini was just unpressed soft cibatta bread loaded with cheese, some egg, and sausage. And unfortunately, it's still bland.

Didn't have the requested ketchup + hot sauce + Salt & Pepper on it, either.

Sylar R.

I've been a regular at Grounder’s, often ordering lunch daily for years. However, a recent experience has unfortunately marred my view of this establishment. The online ordering system sometimes fails to register specific notes, like my need for gluten-free options. This particular day, my gluten-free note was missed. I noticed this only minutes after placing the order and promptly informed one of the kind employees, who reacted professionally.

However, the owner’s response was disappointing. She aggressively pointed out that they don’t offer gluten-free paninis, only toast, despite my frequent orders of the same in the past. Her tone was unnecessarily rude, and she questioned if I expected her to remake the sandwich.

As a gluten-free customer, I’ve overlooked the smaller portions and even the fact that many items seem to be pre-bought from Costco. But what I cannot overlook is the lack of respect and kindness from the owner, especially towards a loyal customer. Her attitude not only undermines the hard work of her employees but also shows a disregard for customer loyalty.

To the owners, if she isn't the owner herself, I would suggest taking note of the behavior of the Brazilian woman with lighter-colored hair with faded micro-bladed eyebrows. It's a shame to see years of patronage end this way, but customer service, especially from the top, matters significantly.

Pictures attached is from a previous day showcases the size difference between a regular and gluten free panini, which are the same price.

Pei-Ru L.

The crispy croissant is really good! I recommend their coffee too! Next time I’m gonna try the espresso shake