Four Seasons Resort and Residences Napa Valley - Calistoga, California

Stephanie R.

We had an incredible stay at the Four Seasons Napa Valley! From the moment we arrived, the staff went above and beyond to ensure our whole family felt welcomed and comfortable. The resort is truly family-friendly, offering thoughtful touches and activities that kept our kids entertained and happy. The property itself is stunning—beautifully landscaped with plenty of open space for little ones to explore safely. Our accommodations were immaculate, spacious, and perfectly suited to our family's needs. Every meal was delicious, and the attentive service made dining with kids enjoyable and stress-free. We left feeling relaxed, refreshed, and eager to return. Highly recommend for families looking for a luxurious yet kid-friendly Napa getaway!

Andrew W.

Our stay at the Four Seasons Resort and Residences Napa Valley was nothing short of exceptional. From the moment we arrived, the experience felt elevated—and being upgraded to the Vineyard One-Bedroom Suite took it to an entirely new level. Simply stunning.

The suite was immaculately clean, beautifully appointed, and perfectly serene. Floor-to-ceiling windows opened to a private patio with peaceful vineyard views. The bathroom felt like a personal spa retreat, and the signature Four Seasons bedding? To die for. We slept like royalty.

The entire resort is a visual masterpiece—nestled among the vines with the mountains as a backdrop. Whether basking in the morning mist or lounging poolside under the afternoon sun, everything feels peaceful, polished, and perfectly Napa.

What truly sets this resort apart is the staff. Every person we encountered was responsive, caring, and accommodating—a level of service that made us feel genuinely welcomed and cared for from check-in to check-out. The room, the views, caring staff, and the entire ambiance were more than enough to create an unforgettable weekend escape for us.

If you’re seeking luxury, tranquility, and top-tier service all in one place, this is it.

lexis698

This is absolutely my favorite hotel to stay at in Napa Valley. Every detail - including the bespoke hospitality, in-room amenities, poolside service, and comfy beds - is just incredible. From a casual dinner and drinks at Truss to a seven-course Michelin meal at Auro, this resort has everything you need for a restorative (and delicious) getaway to wine country. I cannot wait to come back again and again.

Shelby M.

The Four Seasons Napa Valley was absolutely breathtaking — truly the perfect vacation spot! My mother and I planned a trip to Napa, and after hearing amazing things from friends, we knew we had to stay at the Four Seasons. The property is stunning and located in Calistoga, which is the cutest little town with so much charm.

After long days of exploring and wine tasting, this resort was the ultimate place to unwind and relax. Although we didn’t have time to dine at the on-site restaurant, it looked absolutely beautiful from what we saw. The rooms had a sleek, modern feel and were nothing short of gorgeous. The view from our terrace overlooked the vineyard fields — like something straight out of a movie.

I would absolutely recommend this property to anyone visiting Napa Valley. I just wish we could’ve stayed longer — it was so hard to leave a place that felt this dreamy!

dwalker43

I am truly a Four Seasons fan and have stayed in their Santa Barbara, Milan and my favorite of all time, The George V in Paris, but I've never stayed at a casita-concept designed from scratch Four Seasons property. ||We had a very large suite, which was flawlessly appointed. I literally could not think of one thing which was missing (OK, the minibar fridge could have been a bit larger in order to make it useful, waaaa). They truly thought of everything, down to the toilet paper holder that incorporates a shelf on which to rest your cell phone. Genius! ||There is simply not much worthy of complaint. High cost comes with the territory, but it was dear indeed, costing the same as our recent 10-day cruise, especially as the county and state levied taxes seemingly derived from a fever dream. The location, which is in adorable Calistoga, is not ideal for easy access to the major wineries (there is a winery on the property as well as a really decent restaurant called Truss). ||No pebble was out of place, nor a bush allowed to be bushy. Everything was spotless. Everyone was super polite, and honestly so. I'm pleased we tried it, but for me, it was too sterile for my taste.

horns1114

We just enjoyed the best week ever at the Four Seasons Napa. We stayed in the 3 bedroom Estate Villa with private pool and were very sad to leave. We met our adult kids/spouses and our grandson in Napa and everyone agreed it was the nicest resort and villa we have ever stayed at. The general Manager Robby Delaney took amazing care of us throughout the week and Morgan Small, Guest Experience Manager, helped me plan each day's activities and dinner reservations at great spots near by. It was a perfect week from start to finish.

Sandi L.

The three-bedroom private residences are gorgeous, with amazing views of the vineyards. The staff are genuinely friendly and helpful, and the location is perfect for visiting wineries in both St. Helena and Calistoga. Having Elusa Winery right on the property was such a treat—their Sauvignon Blanc is the best I’ve ever tasted. And Auro was truly outstanding. It absolutely lives up to its Michelin star. We’re already looking forward to our next visit.

Olia R.

A Bitter Disappointment at Four Seasons Napa Restaurant – The Staff’s Attitude Ruined the Experience

We’ve stayed at the Four Seasons Napa several times — in fact, we were just there a month ago and returned again, drawn by how much we loved the hotel. Unfortunately, this recent visit left us deeply disappointed, all because of our experience at the hotel’s only restaurant.

We made a brunch reservation for four and ordered appetizers along with Espresso Martinis. Right away, we noticed the glasses were unusually small — not what you’d expect for that type of cocktail — and within minutes, all of us agreed that the drinks were awful. Overly sweet, watery, and lacking both the coffee and alcohol balance you’d expect. It tasted like diluted syrup with melted ice.

When the server checked on us, I politely mentioned that the cocktail tasted nothing like what we’d had here before. She was kind, apologized, and offered to replace them. We accepted. A few minutes later, we saw the manager switch out the bartender and personally remake the drinks. The second round was significantly better, and we appreciated the effort.

But when the check came, the original (poorly made) cocktails were still listed. I politely asked why, and the server said, “Well, you drank it.” I asked to speak to the manager. He approached with a tight smile and informed me that they must charge for any drink that was consumed, regardless of quality or replacement. His tone and expression made it clear that he didn’t believe us — as if we were trying to scam a free drink.

At that point, our entire mood was ruined. We were shocked and embarrassed, made to feel uncomfortable and disrespected over something that should have been handled with basic hospitality and grace. We weren’t looking for a handout — we were looking for professionalism and the kind of guest experience the Four Seasons brand is supposed to stand for.

This incident left such a bad impression that, despite how much I truly love the hotel, I will never return to this restaurant again. Ever. It’s not even about the cocktail — it’s about the way we were treated.

One manager’s poor attitude reflected not only on the restaurant but on the entire property. And that’s a shame, because this was a place we once considered a favorite.