Muir Woods Lodge - Mill Valley, California

Alias I.

Room 121...Value? No...!!! It's SKETCHY. And filthy. I'm here in bed right now...everything is worn out, shower head was loose, spraying the ceiling, dirty, everywhere. It's yuck. TV simply is too big of hassle to even learn how to use the two useless remotes, refrigerator is GROSS, the desk, cabinetry, is beat to heck. The lady at the reception came out with stuff all over her face, like she was giving herself a facial...the man was not rude, but came out and had me wait for the lady. She asked if we had a dog...yes, We have a "Labrador Retriever." "Oh, with a large dog, that's $169.00/night. "What? That's $40 for a dog, that's crazy."she insisted "Everyone charges that." I countered, "No, not everyone...its Saturday evening, 7:30PM, I will keep looking." She relented for only $20 for the dog. Ok...so the $167 with tax is a value...BUT is it? This place is disgusting 🫣 DIRTY. It tells me a lot about the owners/managers family who live here.and their standards. It needs a 100% remodel. Bed seems ok...but I haven't slept in it just yet so...? Air Conditioner works, The VALUE is a HIGHLY GROSS!!! Ok...next morning...bed is tilted to the left. The guests upstairs returned at 3:30AM...They were LOUD...NOISY...I wear earplugs but they still woke us both up. Upstairs floor joists are minimal Code for like 1965 era. Tear this place down is what it needs...OH, the owners drive a brand new MERCEDES E car...sweet...THEY DONT DESERVE WHAT THIS COUNTRY OFFERS...Waste, Fraud, and Abuse!!!

Carolina W.

We came to our room on the first floor (Room 111) and we were actually blown away by the size and space. It’s quite simple and cute. I come to this area often and was convinced I found a place I can stay regularly. The bathroom is extremely small but again simple room. No frills. I am not sure I’d stay here again though after the experience tonight. We’ve had someone above us walking around constantly and it is incredibly loud. We can’t sleep. The noise is awful. I’d say next time get a second floor room but I’d feel terrible doing this to someone below me. This person above our room hasn’t stopped moving and is banging stuff around after 11pm. It’s almost like they’ve been moving furniture and are in hiking boots the walking is so pronounced. Impossible to sleep. We also were very grossed out by the fridge. It hasn’t been cleaned out at all. When stuff like that looks this way it makes you wonder if everything else is being cleaned properly. I guess if you’re looking for a somewhat budget friendly hotel and can sleep like the dead this may be a fit for you. But being in town for an important event tomorrow and needing to actually sleep it’s just not worth it to me due to the noise. Thin walls and thin hardwood floors unfortunately.

N

Hotel staff was kind, but the rooms are pretty dirty. Lots of dust on the walls and furniture with some odd substances on the door that was missed. The shower was fairly cold and the sink faucet was broken. They no longer serve breakfast and the cleaners showed up around an awkward 5pm. Great location and the grounds looked well kept. Decent stay marred by wierd.

Hector A.

Do not book here, the rooms are not clean and the service and support is terrible. I booked 2 nights and when I got to my room the bed sheets were dirty (bugs). The room smelled. I spent about 5 minutes in the room then asked to cancel, they said no refunds or cancellation. They kept my money and I went to a different hotel. Please read the other reviews, there are many stories smilier to mine.

It seems they have such a strict refund policy because they know the pictures on their website are not accurate. They'd prefer to get their money over having a good reputation.

I tried emailing them and 0 response. There are so many better options around the area. I feel scammed.

jillian R.

This is a lovely hotel in an ideal location. Our room was clean and cozy. Modern amenities like above counter square sink and wooden flooring. Just off of hwy 101 at the beginning of hwy 1. We went to Muir Woods and Stinson Beach one day and Saucilito the second.
Easy 2 minute drive to many restaurants and a Good Earth Market.
Rosie was out host and she couldn't have been nicer.

Stephanie D.

Clean and located in a great spot.!! employees and the people running it we’re super friendly and helpful. Would definitely see you again and recommend.

Harry C.

Great hotel. I’ve stayed here twice now. The views are great, the location is brilliant and the rooms are all you’d ever need. The team are all good people.

Grace A.

This is such a little gem of a motel in Mill Valley. We thought it was nicely updated, clean, the staff friendly, there's a walking path across the street. We wondered if it would be noisy being next to the road, but it gets quiet at night.