Aiden by Best Western Berkeley - Berkeley, California

Denise S.

I stayed at the Aiden last week while visiting my niece in Berkeley. The hotel was a quick 5 minute walk to the BART station, which is easy to navigate. I found the rooms clean and with all amenities. The staff at the front desk are very helpful and make you feel welcome. The breakfast I ordered on my last day was delivered right on time and piping hot! I will definitely return here for my next visit to Berkeley.

Jennifer A.

The staff was able to check me in early and was very helpful explaining to park the car in front (loading zone) and they would take the car as a valet system. I used the bike to use for a training I had to go to at Berkeley University. I had to sign a waiver that I had to fill out once for my duration of my stay for the bike. The paid breakfast was cheap and convenient. They can deliver to the lobby or your room depending on the time you want. There is a roof access to enjoy a patio set up with a firepit. In the same area there is a turf area with trx straps for working out as they do not have a gym. There are mats next to the elevator upon the roof top entrance. I would definitely stay here again if I have to stay in the area for work. It felt safe at the hotel. The area was ok during the day, not sure about how safe it is at night.
The only thing I was bummed about is that the business suite did not have a fridge for some reason.
Bring ear plugs!!!!! The building is next to the main street, one of the nights an ambulance went by and couldn't go back to sleep, I made sure to wear ear plugs after that.

Auset7

This stay was not aligned with what I am used to encountering at this price point. While the bed and space was clean, the room was very much giving dormitory meets motel and it was loud both nights of my stay. I had to leave at 4 am for a 15 hour flight and I had ZERO sleep leading up to my departure. The guests above seemed to be bumping, grinding, & moving furniture the entire time I was trying to get rest. The walls are thin so if you chose to stay here, stay on the top floor. The service left much to be desired. They have one person working the front and that person wasn’t even there at times. I went down at 9:45 PM to ask for a shower cap and a fork and stood there ringing the bell to no avail for several minutes. I simply feel better options are available in the area at the $250 a night price point & I wish I just went with the last place I stayed in Berkeley instead.

Poulami R.

Not a great experience. No insulation between rooms and the outside so tons of street noise. When I asked to moved up a floor, the reception desk claimed I had made the reservation through a third party (false) and they couldn’t move me bc I hadn’t told them in the first 30 minutes I needed a room change. Hotel has a bit of a hostel feel and isn’t in the nicest location. Also quite pricey for the quality.

Samuel O.

I was skeptical when booking this place. However, the service at this hotel was excellent. Rooms were clean. The front desk were always very helpful. The valet service was super quick. Breakfast was very affordable.

poodledoop

Nice, very clean, convenient. Been there a couple times. Reservations on their website have erratic pricing that may change at the point where you are concluding the final reservation. Last time ours went up by about $15/day. Front desk said the rate they saw was even higher than the revised online price and the manager might call. Manager never called.

Tiago F.

Probably one of the best hotels I ever stayed at!

I find it fascinating that hotel owners don't seem to understand what constitutes a pleasant stay for a traveler. I'm happy that Aiden understood this very well.

First, some context: I was booked by my company at DoubleTree by Hilton, in the Berkeley Marina. According to them, because it was a "Hilton", I'd be good.

That hotel was disgusting! The moment I got into my room I immediately started refreshing booking.com for Aiden but they were unfortunately full. I slept with my clothes on for 2 days until I was able to check in on this hotel.

The staff is awesome. Young team that always greets you with a smile and makes everything easy. The hotel itself is PERFECT. Super clean (for me, the most important thing in a room), location is perfect (near 7 Eleven, Starbucks, North Berkeley BART station, etc). The room was spacious, had good Internet, good TV, super comfortable bed with CLEAN sheets, etc.

The vending machine in the second floor was a good addition with AFFORDABLE snacks and drinks.

Everything in the room was new with little to no signs of wear.

Overall, I don't have a single negative thing to say about this hotel. It doesn't do a lot (doesn't have to). There's no excessive breakfasts or amenities. It does what it's supposed to do in the best way possible.

Not only have I recommend the HR department to start using this hotel going forward, this will continue being my goto place every time I'm in Berkeley.

To the management: please continue doing an amazing job. Continue with hygiene as the top priority and the rooms tidied up. With continuous maintenance you'll have years of 5 star reviews!

Hope I get to visit again soon!

R D.

Great hotel! So clean. Room was spacious. Hotel was a 5 min walk to the BART, so it was easy to get around. The coffee in the lobby was delicious- I was obsessed - drank way too much every day! I also loved the Drybar products in the bathroom.