River Park Inn - Klamath Falls, Oregon

Lynnea R.

My room was not clean. We had a bunch of dead pill bugs in the sink and the bath tub. The room literally looked they quickly emptied a storage room out so we can stay. The bed that was in the room I was staying in was broken. The people that were staying above us were so loud and then the room right next to ours was a storage room and the front desk person was being super loud super early and it lasted all day long. I will never stay there again. Honestly wish I could get my money back because this was very disappointing.

Brian P.

Nice clean room. Great location. Quiet area across from the lake and park. I'll be back

Theresa E.

Bugs all over the bathroom. They were crawling in the bed with me as well. They need to work a lot harder on cleaning these rooms. The speaker on my TV was blown out. I was only given 2 stained pillows for each bed. I wish I never even stayed hear. Please save your money and go somewhere else.

kavaHeals 1.

This place sucks and is cruddy. Also overpriced. Before moving me and my mother went back because I needed a room for one last week in Klamath before heading to Eugene, the owner refused because "the last time I was here I had tons of in and out activity"--sorry for having friends. I also tried my best to clean up my room and even had a family member help vacuum the day prior, but the day I needed to leave I was rushed out absurdly fast by the rude and overweight lady who was apparently of the owners, also this place smells like meth and old people

Larry S.

On the good side, the hotel was in a good, convenient location. The bathroom had been recently updated, however no towel racks, hooks etc. to hang towels etc Not updated except bath. . Past water damage bubbling on ceiling wasn't repaired. Shower water was only lukewarm.||Inadequate lighting. Huge problem is that there are permanent residents and other guests there who were constantly smoking. We were in room #48 at the top of the stairs and there is a sitting area with ashtrays right below. Our room filled with smoke smell continuously starting at 6 am. When I brought this to managements attention, they said that they had thought about moving the ashtray and would add my complaints to the "list"||Price was good but wouldn't stay there again. Not worth saving a few bucks. The better reviews I read on here were from some time ago.

Mike W.

I had to fly to Southern Oregon today to meet with a client. Not knowing the area I booked a roadside motel based on the pictures. When I got there the outside looked like the pictures and the room was clean but not great. No problem, I just need decent a place to lay my head.

As I’m settling in I noticed there wasn’t an ironing board and iron in the room so I went looking for the front desk person who was real nice. I found her on property dealing with a man who I thought was maybe the owner. So I say excuse me, do you have an ironing board and iron. He immediately snaps at me... No, we don’t have that. I stand there kind of shocked for a second, then she spoke up and said, well let me look upstairs, I think I have one hiding somewhere. This guy then snaps at her and said, you don’t have time for that, you need to take care of this...

At that point I walked away because I was very angry, not only at the way he talked to me but also by the way he talked to his employee.

Once I calmed down a little, I went looking for her to request a refund. I told her, she was great but whoever that guy is, he’s costing you business.

She told me that he’s the manager, apologized (something she shouldn’t have to do) and politely processed my refund.

If you own a business, your reputation will rise and fall by the way you treat EVERY customer. If you manage a business or provide customer service, your customers are the reason for your work.

I wonder how many other sales this local property that is trying to compete has lost because of poor customer service?

I know WHERE NOT to go next time I’m in Klamath Falls.

Brian C.

Interesting property. There are some permanent residents that are quite colorful and friendly; several were eager to start conversation. Room was clean, but the carpet was sticky and needed to be cleaned. The property is in good shape but is showing its age in places. Owners are wonderful people; very friendly and accommodating. Nice park across the street for dogs. Not many food options close by, but food delivery (via DoorDash) was available. Water pressure was meager and beds were on the firm side. Very nice mini-fridge in the room, plus a microwave. Easy in/out and right on Hwy 97.

David A.

While it's true the motel is indeed directly across the street from a nice municipal park, and just off Hwy 97, I got the feeling the owners have just given up. The room wasn't very clean and the bathroom had mold. The curtains never really closed and the air conditioner just blew them open. Fortunately, I leaned years ago to tuck a few clothes pins in my bag. The rooms are non-smoking, but there were a lot of people smoking outside the rooms, and I could hear all of their conversations through the walls. There were also a lot of empty beer bottles in and around the trash cans. The owner swore the wifi was up and running. I was only a few doors from the lobby and the signal was weak. They also do not do breakfast. Yes it's cheap. But you do get what you pay for.