Fairfield Inn & Suites Bend Downtown - Bend, Oregon

Billie J. W.

In town for one night with my Mom and this was perfect. Initially we were worried about hearing Highway traffic but heard nothing in our room. Also we were happy to not have paper thin walls and did not hear anyone talking in the halls. Was the best complimentary hotel breakfast I’ve had in a long time! Great customer service from front desk to house keeping. Pool & hot tub were very much appreciated. Would def stay again.

Joseph M.

I'm in town for work for 2 nights, driving through a blizzard and arriving to find a great experience. Seven, who greeted me at the front desk, provides a world-class customer service experience. He knows his town well. What you'd expect from a 5 star concierge is what you'll receive. After a long travel day, it is incredibly welcome.

The rest of the hotel amenities are what you'd except from the Bonvoy ecosystem. Clean, friendly, and well located (in this case, next to the park, the river, and a short walk to downtown).

I've stayed in other hotels in Bend, but this property stands out.

Sightsee11626258090

I am a loyal Marriott Bonvoy member first. We stayed here over 4 years ago and were not impressed. My family decided to give it another try because of the PRICE. We usually stay at Residence Inn right down the road. Element is way too expensive so why not give it another try. There was an adequate breakfast bar. The staff was EXCEPTIONAL! The place was perfectly clean and even though they were shorthanded because someone didn't show up, the staff was doing double duty all weekend. We needed maintenance because the TV was having issues. He came immediately on a Friday night and stayed until we were happy with his adjustments. My family used the lobby to play games as a group, no problem. We had a birthday party and the staff helped facilitate with what we needed. We lived in the hot tub and pool with our grand kids and had no problems with towels, ordering extra at the pool and in our room. I cannot recommend enough. THANK YOU GUYS for being so servant hearted!

Alisha F.

Highly recommend! Great hotel! Very Clean, prompt service, great continental breakfast, great housekeeping. loved the gym and appreciated the little extra accommodations like a microwave for my 5 day stay! I meal prepped and was able to stay on track because of it.

Joenellie

Positive: We love that we had ground level room since we brought our medium size fur baby with us. Also loved that we were next to the exit door for easy access to take our dog outside. This place was in a perfect location for us. Close to everything! Negative: None

Mikhail B.

Very friendly front desk staff! My stay was short but very good. Hotel room was spacious, clean and super comfortable. The only thing to improve is soundproofing. In the morning I heard people were moving up floor

David J.

While the hotel is a nice place for the most part I just discovered a $10 charge on my VISA card. When I called to ask about it apparently I mistakenly purchased the enhanced Wi-Fi option which I was unaware of.

I asked for it to be refunded and all I got was “my apologies sir”. Any reputable hotel would have refunded the amount but this place would not.

Disappointed and won’t stay there ever again.

Edit to the original post. Fairfield’s response below was that I would be given a grace which I assume to be my money would be refunded.

I have yet to see any refund on my account so I can only assume that response was a falsehood.

Erika M.

Overall I would pick this hotel again over The Newberry right in the heart of downtown. The Fairfield has a convenient location, free breakfast and quiet rooms. Recommending to everyone I know, thank you Vicky! I appreciated your hospitality!