The Lodge at Eagle Crest - Redmond, OR

The Lodge at Eagle Crest is a resort hotel located at Address: 1522 Cline Falls Road, Redmond, OR 97756, United States. The phone number is 5419232453 and the official website is eagle-crest.com.

Specialties: This hotel offers a range of accommodations and amenities for guests seeking relaxation and recreation in the beautiful Central Oregon region. It features on-site dining, a golf course, and various outdoor activities for guests to enjoy.

Location: The Lodge at Eagle Crest is situated in Redmond, Oregon, providing easy access to nearby natural attractions and outdoor adventures.

Recommended Information: For travelers planning a visit, it is recommended to check the hotel's website for current promotions and packages, as well as to review their available accommodations and amenities. It may also be helpful to research nearby attractions and activities to enhance the overall experience.

Opinions: The Lodge at Eagle Crest has received 52 reviews on Google My Business, with an average rating of 3.4/5. Guests appreciate the hotel's picturesque location, comfortable accommodations, and recreational offerings.

👍 Reviews of The Lodge at Eagle Crest

Justin

Positive: The room setup was nice for our situation. Having separate room with king bed. Negative: Pool is a drive from the hotel to a separate facility. Bed was old and hard as rock. Very thin blankets. Room was not clean. There was a hairbrush and charger between the night stand and the bed. So clearly was not cleaned.

B.D

3/5

When we arrived at the location, we thought we had arrived at the wrong place. The location does not look like the pictures. We located the entrance and made our way inside to check in. This was probably the most pleasant part of our stay. The gentleman was very knowledgeable and helpful. We made our way to the back of the building where I room was easily accessed. Upon walking in we were a bit taken back. The hallway was not dirty but very very dated. We walked into our room and immediately looked at each other in disbelief. We were shocked at how dated everything was. It was a very clean room, nothing was wrong with that at all. The beds were definitely not as comfortable as we have at home and the pillows, you may want to bring one from home. Whoever took the photos of this location did a tremendous job. But if you are looking for a nice luxury resort. This is not it. I was very disappointed ☹️

Kelly

Positive: "" Negative: The carpet looked dirty. The toilet was clogged when we got there and nearly backed up to the point of overflow. When I tried to call the office to report this, I found that the house phone was dead.

Justin R.

We just visited this resort for our second time. We didn't hold high expectations for the rooms as we know they are outdated. However, our daughter loves the pool there so we came back solely for that reason. | |How could this go wrong with no expectations? The air conditioning in our room did not work. We asked the hotel staff twice to have someone go into our room, check it and try to adjust the thermostat in case we were not setting it correctly. They did the checks while we were out and about and provided zero update to us. The air conditioning was clearly broken because the only they did was leave a fan on the floor. They didn't offer us a different room. They didn't offer a discount on our stay. The response when we finally went back to the front desk was, "sorry that happened to you." What? Seriously?||The room never got below 77. That's unacceptable! And for them to basically tell us to suck it up when we paid $418 for two nights is a slap in the face. ||With that, I might as well show the issues with the room which I would of never noted if they would have simply offered us a new room with working AC. See the pictures; dirty, broken, too worn not to replace. ||My wife and I are not the type of people to throw fits in order to get our way, so we just dealt with it. Too bad they won't make an effort to help nice people and returning guests.

Kate J.

Gross! Needs major updating and cleaning. Looks nothing like the photos. The carpets are disgusting, sheets were dirty, blankets smelled, cafe was awful. Floors are so thin, you hear everything going on above you.|Way better places to stay. For a resort, this was more like a Motel 6.

Robert

Positive: THe area the Hotel was in Negative: We had a problem with the Heater in the room. It was stuck on and thermostat did turn off when the temperature hit 70. We had to get up through out the night and turn it off and on

900barb

Our one-bedroom suite looked nothing like any of the resort pics. It was outdated and in mediocre to poor shape. Peeling paint on cupboard doors, mold in shower corners, shower shelf was broken off (and not replaced), worn and uncomfortable sofa, bedside lamp switch was broken. We asked to have the lamp replaced, but it never was in the 4 days we were there. The front desk person suggested we unscrew the bulb to turn on/off. |Our room at the Hampton Inn in Portland was twice as nice at half the price. Very very disappointed. On the bright side, grounds were beautiful - wish they put some of that effort into their rooms.

Julie

Positive: The hotel is not near town, its a resort on a golf course - we travel with dogs and love the spacious grounds Negative: Beds are a little uncomfortable