Khao San - Portland, Oregon

Andrew F.

I wanted to like this so bad. But I was overly disappointed.
We placed a pick up order. When I arrived to pick it up, the “hostess” took about 7 minutes to acknowledge my existence. Even though she was behind the counter, but she was making 2 cocktails. However, there’s a door singer that alerts when someone walks in, and she looked at me multiple times. Never once said “ be right with you” or anything.

After I got my food and came home, I was even more disappointed. I ordered the shrimp pad Thai. For $16-$17 dollars I expected shrimp pad Thai. However, I got a dish that contained 4 tail on shrimp. And a DENSE blob of overcooked rice? Noodles(almost like $.99 ramen packets noodles), that were suuuuuuper dry and not pad Thai noodles. There was also no chopped shrimp in the noodles like it says on the menu.

The flavor was overly bland. ( I chose medium spice).

Additionally we ordered an appetizer of the crab wontons. Bland in flavor, the cream cheese to crab ratio was way off ( 80/20 cheese to crab).

Sadly, I’m not even sure this is worth giving a second chance. For the price I paid, this food is way under satisfactory. I expected more shrimp and crab for the price on these two items alone. Highly disappointed. Sadly will not be recommending this establishment.

ds2472

Terrible service from rude staff –

I’ve been a regular customer at Khao San in Bethany Village, but after today, I’m done—most likely will not be back.

I ordered the Thai Binto Box – Mussamun Curry Chicken (B1) and clearly pointed to it on the menu. The regular person was out. And the lady server had a bad attitude from the start and didn’t seem to understand anything if not repeatedly said. Another customer behind me had to step in to help explain when I asked if it's sweet or spicy. She told me it wasn’t sweet, and I went ahead with the order.

Instead of the Thai Binto Box, she brought just the regular Mussamun Curry Chicken from the main menu. I reminded her I had ordered B1 from the Thai Binto Box, and she rudely insisted I hadn’t. She eventually brought a salad but acted like she was doing me a favor. When I asked about the Thai iced tea that’s included with the Binto Box, she claimed I had to pay extra for it—even though I clearly ordered from the Binto section.

She was dismissive, defensive, and refused to acknowledge her mistake. When I asked for a refund, she took two tries to process it correctly and remained rude throughout. One point even said she is busy - the store was empty with only one other customer and I need to call owner to process refund for the food I didn't order and don't want to eat anymore after her attitude!!! She even told me I could complain to the owner, saying she didn’t care.

This is unacceptable. It is hurting your business especially when you have someone like this employee who is rude to even regular customers. I most likely will not return until this employee is no longer working here, and I’ll make sure others are aware of the kind of service they might receive.

Eric E.

Pretty authentic Thai street food theme! I've been to Thailand many times and have Thai family that loves to come here, the happy hour (4-6) is a great value. Kor Moo Yang is delicious among others!

Gus C.

Found this little gem when in this neighborhood. True street food style and everything was above our expectations. We ordered char grilled beef salad, which was pretty spicy. Both grilled pork and fried chicken were excellent and pad Thai is good on a smaller portion. Worth to check it out if you want somewhat different then regular/main stream Thai food!

SDK

Always a treat to come to Khao San! The owner? Is always such a pleasure to interact with and is quick to help when needed. The food is always delicious and I love coming to eat in and also to do take out! Never remember to take pictures of the food because we are always so excited to eat!

Jeff N.

Came here on a Sunday afternoon. The Thai ice tea is very strong, and served in stainless cups. The sweet potato appetizer was delicious! The entrees were good sized for the price and great for family style sharing. The chicken ping (40) was very good. The pork belly with green beans (50), jungle curry, crispy basil with chicken (54), and pumpkin curry were good.

Good service and constant refills of our Thai tea. 4/5

Cassie D.

We used to eat at the downtown location all the time when we lived in the Pearl. Imagine my joy when I found a location in our new neighborhood in Bethany village! I've never had a single thing on the menu that I didn't love. We have taken many friends here that swear it's the best Thai they have had in Portland, which is saying something because we have some great ones! Highly recommend their spicy basil chicken and their crispy pork belly and green beans. You can also purchase containers of their house-made chili oil. Happy hour on weekdays until 6 is also pretty good!

Bonnie A.

Khao San is an authentic Thai experience. The food is amazing! This place is great with allergies. I am gluten and dairy free along with other allergies and have never had a problem eating here. The menu is clearly labeled with all potential allergens (dairy, gluten, soy, egg, and more) and even with my allergies, there are only a few items on the menu that I can't eat. For those of you who have food allergies, you know what a big deal this is. Some of my favorites on the menu include the Summer Rolls (hello peanut sauce!), Khao San Holy Basil Chicken, Spicy Chicken, Pad Thai, Kor Mu Yaang, and the Thai Iced Tea (free refills!). Khao San is a small, local business with amazing food and service. Go there....seriously...why are you still reading this? Go try it now!