Sooner Motel - Muskogee, Oklahoma

Sooner Motel in Muskogee, Oklahoma

The Sooner Motel, located at 335 N 32nd Street in Muskogee, Oklahoma, stands as a notable accommodation option for travelers in this part of the state. This establishment, operating primarily as a motel and hotel, caters to guests seeking budget-friendly lodging combined with essential amenities. Its strategic location places it within easy reach of various local businesses and dining options, making it a convenient choice for both short-term stays and longer visits to the Muskogee area.

Key Characteristics and Facilities

When considering a stay at the Sooner Motel, potential guests are advised to be aware of certain features. The motel's rooms are noted for having furniture that, while functional, may not be the most modern or up-to-date. The interior design reflects a classic motel aesthetic, common from earlier eras of travel accommodation. However, reviews consistently highlight the cleanliness of the rooms, with guests expressing satisfaction regarding the absence of common nuisances like roaches and bed bugs. The bedding is generally described as comfortable, providing a restful night's sleep for most visitors.

Location and Surroundings

The motel's prime location on North 32nd Street is one of its most significant advantages. Situated in this bustling area of Muskogee, guests find themselves remarkably close to a diverse range of dining establishments. Quick walks from the property can lead guests to popular fast-food chains like McDonald's and Taco Bell, along with options such as Charlie's Chicken and several Mexican restaurants. The vicinity also features a Chinese restaurant, adding to the culinary variety available within a five-block radius. This concentration of eateries and local businesses makes the Sooner Motel an ideal base for exploring the downtown area or accessing nearby commercial centers. The location offers convenience for those who prefer spontaneous outings or are planning to sample the local cuisine.

Customer Service Considerations

While the physical aspects of the Sooner Motel receive mixed feedback regarding modernity, the service provided by the staff is a critical factor highlighted in numerous reviews. According to feedback, interactions with the front desk personnel can sometimes be problematic. Some guests have reported encountering staff members who are perceived as extremely rude, disrespectful, and demanding. This negative aspect is a significant point for potential guests to consider. Reviews suggest that if one's tolerance for assertive or curt service is limited, interactions should be kept brief. The front desk experience can significantly impact the overall stay, and guests are advised to manage their expectations accordingly. The manner in which staff communicate, including instances where doors might be slammed, further contributes to the mixed service evaluations.

Assessment and Recommendations

For travelers seeking accommodation in Muskogee, the Sooner Motel presents itself as an option, particularly for those prioritizing location and budget. The moderate ratings received on review platforms, averaging a 3 out of 5 stars based on 114 Google My Business reviews, provide a realistic expectation of the stay. Prospective guests should carefully weigh the advantages of its convenient location and relatively clean, comfortable rooms against the potential drawbacks related to the dated furnishings and, crucially, the variability of customer service quality. If one's primary need is a clean, reasonably priced room near town amenities without requiring extensive interaction with the front desk, the Sooner Motel could fulfill the requirement. However, if a friendly, professional, and consistently polite service experience is a high priority, this establishment might not be the optimal choice. Reading recent reviews specific to the front desk experience before booking is highly recommended to gauge the current service standards.

Understanding the Rating and Feedback

The current average rating of 3 stars on Google My Business, derived from 114 reviews, offers valuable insight into the typical guest experience at the Sooner Motel. This middle-range score suggests that while guests find the core accommodation services (room cleanliness and basic comfort) acceptable, other aspects fall short. The recurring theme in negative reviews, particularly concerning the staff's demeanor, appears to be a primary factor pulling the rating down from higher stars. The emphasis on cleanliness and the absence of pests indicates that the housekeeping standards are maintained to a satisfactory level for the majority of guests. The dated feel of the furniture is acknowledged by guests but doesn't seem to be a deal-breaker for many, suggesting that the primary concern revolves around service interaction rather than the room's aesthetics or condition.

Facilities Overview

While detailed information about specific amenities like on-site laundry facilities, parking options, or Wi-Fi availability wasn't explicitly provided, the motel's operation as a standard motel and hotel implies the presence of basic services expected in such establishments. Most motels offer free parking, typically in a shared lot or garage. The availability and cost of Wi-Fi should be confirmed directly with the motel, as this can vary. Laundry facilities are a common feature in motels, allowing guests to refresh linens during longer stays. These fundamental amenities contribute to the overall functionality of the Sooner Motel as a reliable overnight stop.

Planning Your Stay at Sooner Motel

If the Sooner Motel aligns with your travel requirements, careful planning can enhance your experience. Booking in advance is generally recommended, especially during busier periods in Muskogee. When making reservations, consider any specific needs you might have, such as room preferences or accessibility requirements. Upon arrival, familiarize yourself with the hotel's policies regarding check-in times and any potential charges for late arrivals. Given the feedback about staff interactions, it's wise to be prepared for potentially less-than-warmth in customer service. Approach interactions with patience and a clear understanding of your needs to foster a smoother transaction. Utilizing public transportation or taxis can offer more control over your arrival and departure schedule if you wish to avoid any potential stress or conflict related to motel procedures.

Ultimately, the Sooner Motel serves as a functional base within the Muskogee community. Its strengths lie in its convenient downtown location and clean, comfortable rooms. The main area of concern revolves around the service quality, which can be inconsistent based on individual experiences with the front desk staff. By focusing on the core accommodation needs and managing expectations regarding service interactions, guests can make an informed decision about whether this establishment meets their specific travel requirements and personal preferences. The location offers easy access to dining and shopping, making it suitable for various types of travelers, from business visitors to those exploring the area, provided they are prepared for the potential service dynamics described in previous reviews.

👍 Reviews of Sooner Motel

Chimera E.

3/5

Starting off the furniture is a bit dated but the room itself clean no roaches or bed bugs at all bed was comfortable. The location is great you gotta McDonald's, Taco Bell, Charlies Chicken, Few Mexican restaurants Chinese etc within 5 blocks. The only reason I'm rating 3 stars the lady behind the counter was extremely rude and disrespectful. If you can't hold your temper keep the conversations short they talk very demanding and rude if you don't like it they slam their little door.

Amy T.

3/5

It was expensive for the quality and cleanliness of the room. There were roaches and dirty sink and bathtub. The water is definitely hot.. It scorched my feet because the tub drained slow. All for $70 for two beds... So it's a place to rest and get a quick hot shower.. But not so much on the nice side.. And I would also keep some type of weapon close as there are a LOT of hooded homeless people in that area.

Jen P.

3/5

Bed was comfortable to sleep on. Glad we brought blankets with us as the room was cold. Bathroom could use a better job of being cleaned. There was hair on the floor behind the door. For a night where every other motel/hotel we checked was no vacancy, we were glad to have a place to stay. Price was good.

Tandy P.

4/5

Very nice people n clean rooms they even spray for bugs

Dawn H.

1/5

This place was disgusting and pretty expensive too. The room was dirty and everything had stains on it...lifted up the bed sheet and bed bugs everywhere like a whole infestation...I went to the front desk just to let em know about the bug problem and they got irate and yelled that I brought them with me...I was so upset. They didnt give me any of my money back and they made me get off their property...I dont recommend anyone stay here unless ur ok with bugs. I went home and had to throw all my stuff away because of this

Wenona B.

5/5

Stayed for a whole year it was nice I had fun time went by to fast about to go hope everyone stays well Wendy.

MistyDawn H.

1/5

Worst motel i have ever stayed in. They have a bed bedbug infestation in there and if you say anything to them they will blame it on you. The staff was rude and hateful and the microwave didnt even work. The room was dirty anf so were the sheets...it was all just a mess and gross.

Jem S.

1/5

The “sooner” you leave this place, the better. There was a mouse in our room eating Cheetos out of Kevin’s purse as we were falling asleep. It felt too late to do anything about it but at 330am the mouse got in my bed and bit my lover. I had to wake everyone up and we fled into the night. Me and my family are suffering the consequences of a bad night’s sleep. This was the worst motel experience of my life……