Candlewood Suites Birmingham - Inverness - Birmingham, Alabama

Candlewood Suites Birmingham - Inverness is a hotel located at Address: 4686 US-280, Birmingham, AL 35242, United States. It is an extended stay hotel that offers a comfortable and convenient place for guests to stay for an extended period of time.

The hotel is conveniently located near many popular destinations in Birmingham, making it an ideal choice for both business and leisure travelers. It is just a short drive away from the Birmingham-Shuttlesworth International Airport, making it easy for guests to get to and from the hotel. Additionally, the hotel is located near many popular attractions such as the Birmingham Zoo, the Alabama Theatre, and the Birmingham Botanical Gardens.

One of the main features of Candlewood Suites Birmingham - Inverness is its spacious and fully-equipped suites. Each suite comes with a fully-equipped kitchen, complete with a refrigerator, microwave, and stove. This allows guests to prepare their own meals and save money on eating out. The suites also come with a comfortable living area, complete with a flat-screen TV and free Wi-Fi. This makes it easy for guests to stay connected and entertained during their stay.

The hotel also offers many amenities to make guests' stay more comfortable and convenient. These include a 24-hour fitness center, a laundry facility, and a business center. The hotel also has a outdoor pool, perfect for guests to relax and unwind after a long day.

Candlewood Suites Birmingham - Inverness has a rating of 3.3/5 based on 85 reviews on Google My Business. Many guests have praised the hotel for its spacious and clean suites, as well as its convenient location. However, some guests have noted that the hotel could improve its customer service and cleanliness.

Reviews of Candlewood Suites Birmingham - Inverness

Angela Parham

5/5

Stayed here after a football ballgame 9/7/24. I had not planned on staying in Birmingham but it started to pour down raining and I didn’t want to drive at night in the rain. I was greeted by a VERY friendly young man and an older woman and they made my check in extremely easy. They were the nicest two people you’d ever want to meet.

Terry S

Really had a bad experience here. While physically the facility was clean and attractive, there were multiple problems. We stayed here several times before Candlewood acquired this Hyatt Place. We booked the room through Orbitz and thought we were getting an accessible room with a king bed with a couch. Turns out the room was not accessible and did not have a couch. The photos and description on the web site evidently were old Hyatt photos that never were updated. Instead of being helpful staff were argumentative and denied that the photos should a couch in the room. There was a recliner in the room, which was very difficult to use (recline). Don’t know if it was broken? At check in they also told us that there was no breakfast served because the rooms had kitchens and we could cook our own, as if we carried groceries around with us all the time?! The room seemed set up exclusively for the single business traveler who was planning to spend some time there. | Perhaps the worse thing however was that we on the first floor and outside near our room was some sort of lighted up patio. Around 1:30 in the morning, we were awaken by loud boisterous talking that went for about 2 hours. There was no phone in the room to call the front desk, but frankly I didn’t know how anyone could have slept in the vicinity. I hesitated to walk to the from desk since they were so unhelpful before.| Finally location is also an issue. Access to the hotel is from a very busy and dangerous highway. We didn’t remember how inconvenient this was. Next time we are in the area we will try another Hyatt Place.

Julita

Positive: Convenient location. Negative: Rooms only cleaned when stay exceeds 7 days. To get clean towels, you must first bring used towels to front desk. You have to set your trash in the hall for collection but no additional trash bags provided. This info should be provided at check-in.

Anita Ballester

1/5

Upon arrival, we entered the room to a horrible smell. We began looking around and discovered that, although the beds were clean, the rest of the room was not. There were crumbs, animal hair, and human hair on the counters, in the drawers, on the dishes, on the floors, and on the furniture. There were no towels in the bathroom. There was no silverware in the drawers (but there were empty to go pack wrappings in there), not enough dishes for all four of us to have a meal, etc. We searched for the source of the smell and discovered an overfilled trash can under the kitchen sink that had not been emptied for who knows how long. (I truly wish I could put a sample of that on here just so readers could know how bad it was.) We looked for the phone to call the front desk and finally found it under a table, unplugged. We attempted to plug it in, only to find that someone had broken off something in the receptacle, but it had not been fixed. (This is something I know, for a fact, would not take much time or effort, because I've had to do it at home.) We also noted significant fraying of the carpet by the door, which had many loops that could have presented a tripping hazard. We walked downstairs to request that someone come to empty the trash, freshen the room, bring towels, and wipe up the crumbs and hair. We were assured someone would come up immediately. They did not. We also requested silverware and were told we would have to use to go packs because "people steal the silverware." We left to grab a bite to eat and, upon our return, discovered that the trash was still there. We asked again and were told someone would be right up. We grabbed our laundry and brought it down to the laundry room. After an hour, we went back up, but the trash was still there, as were the crumbs and hair, and we still had no towels. We made a third request, as well as requesting sheets, blanket, and pillows for the sofa bed, because one of my grandsons wanted to sleep there, plus towels. We got everything but the towels, which we were told were being laundered. (How does a hotel this big not have extra towels and why did it take that long to launder them ?) We returned to the room and decided to place the trash can in the hall. We were tired and wanted to go to sleep. Four requests to remove the trash had not worked. Same for getting towels. The next morning, we told the kids to make sure they hadn't left/lost anything in the room because we were leaving to continue our trip. Since we couldn't cook breakfast there, as we had planned, we would need to stop somewhere for food. They began checking their area for any items they may have dropped and such. Suddenly, one exclaims, "What's this?!" and pulls out someone's WEAVE from the sofa. We told him not to touch it. He said, "But there's more! A lot more." We had him wash his hands, gathered our things, and went downstairs to check out. Mind you, I paid almost $200 for a suite that we should have been able to cook both dinner and breakfast, should have had a clean trash can, and should have had towels, for ONE NIGHT. At check out, there was a different lady at the desk, but the lady from the night before was still there. When I told the morning lady about (she acted like she may have been a manager, as she said she was submitting her reports), she said she was sorry to hear it and would include it in her report. The night clerk, standing across from the desk, seemed like she was angry I was telling the morning clerk about the issues. I'm upset it even happened at all at an IHG property, let alone that I asked four times for it to be remedied and it wasn't! I am an IHG member and I did report it to them, so they are aware. This property needs to be managed and run better. Don't stay here.

Andre Boykin

5/5

The staff was very friendly and funny, and the rooms are amazing. Full mini kitchen. Very clean and upscale. The room decor is very nice and comfortable. Nice walk in shower. Plenty of restaurants close by.

Shannon Ross

1/5

If you have intentions on playing your game system here, don’t! The tvs are set up so that you can only connect your system to the hdmi 1 port which blocked by the installed mount. According to the Front desk rep, this is intentional so that guest can not play their game system. I will never stay at this hotel again.

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Positive: "" Negative: The room we booked was not the room we got. So my husband had to sleep in the chair because it was not a pull out sofa. They had no other rooms available that night.

Victor Matlashevky

4/5

Our stay was good. Customer service was amazing, we had an issue and the front desk lady went out of her way to make things right. Very professional and courteous. The building itself wasn't the cleanest.