Hampton Inn & Suites Seneca-Clemson Area - Seneca, South Carolina

Lex O.

During our stay the hotel was clean and cozy. It was in a quiet area and near gas stations, stores and a few restaurants for convenience. The bathroom was really nice and clean, full walk in shower and the toilet had a wall to separate it from the sink area. The room was spacious and we enjoyed our stay.

Jackie W.

The room was nice and was clean. It's just that the service was very poor. They only clean every other day and when they did clean, they didn't take the trash that was sitting next to the full trash bin. They also didn't leave clean towels. The only coffee that was provided was for the very first night (this was a four night stay), so a call was made to see about getting additional packages. Yes, this was possible, however, there was no one to bring it to the room. One had to go to the front desk to retrieve it and the front desk was inconsistently manned.

Andy S.

I'm done with the Hamptons, they have become the Red roof inns, with my job I stay in alot of hotels, I'm a Hilton member and almost gold. This location my first room, used socks under the desk, towels smelled like curry powder and curl activator, haven't cleaned and dusted around the night stands and cracks around the bed, pillows cases all white except one which looked like Dirty Bob and Boyz gotten fresh with, missing TV remote, 2nd room was better, still not clean in and around the night stands etc. Towels still smelled the same, hair balls stuck on the towels. Got to do better

Stanley S.

Breakfast was good and served at 6 am. Place was clean. WiFi was strong. Only issue was the lamp plugs in the room were so loose they wouldn't work. The wall outlet behind the nightstand was no better. One of four plugs worked.

Tuxedo M.

Best hotel I've stayed in the last 2 years. I never had to once request towels or room service. They just did it. The only thing I notice is large vehicles and trucks take up multiple parking spaces. I wish they had some parking for freight and commerical vehicles

Diane M.

Speedy and super friendly checkin. We booked a king room which happened to be an adapted room with wider doors, a fold down seat in the bath and bars. It was nicely decorated, clean and spacious. There was a fridge, air con, coffee maker and microwave. ||The bed was really comfy with nice linen. The pillows were a bit hit and miss. Nice bathroom but lacked main toiletries (no shampoo, conditioner, just shower gel). There was a small body lotion and mouth wash. There was a sign however advising you could request anything you needed. ||We used the pool which was very clean and refreshing, it was a really hot day. Plenty of sun loungers, umbrellas and tables to use. Free pol|Towels too. ||Breakfast was really plentiful with a selection of hot and cold breakfast items, including waffle makers. Good selection of coffees, juice, usual continental breakfast items. ||There is nothing local to this hotel (ie walking distance) just a petrol station that did great fresh pizza. ||All in all a good, clean hotel, which was also good value all round.

Jennifer

Positive: Free breakfast, the hot food could have been hotter though. Negative: Would have been nice to have room cleaned maybe one more time during our stay since it was a week.

Kenneth S.

I recently had the misfortune of staying at the Hampton Inn in Seneca, SC, and it was a truly disappointing experience from start to finish. The front desk staff, while present, were completely unhelpful and seemed more interested in chatting among themselves than assisting guests. When I finally got to check in, I was greeted with a lack of professionalism that set the tone for the entire stay.

The room was a nightmare. It was supposed to be a “clean and comfortable” environment, but I found mold in the bathroom and stains on the bedding. The air conditioning unit sounded like a freight train, making it impossible to get any rest. I expected better from a reputable chain, but it felt more like a rundown motel.

Breakfast was another low point. The options were pathetic, with rubbery eggs and stale pastries that tasted worse than cardboard. When I brought this up to the manager, Karen, she simply shrugged it off, offering no solutions or apologies. It was clear she didn’t care about guest satisfaction.

To top it all off, the Wi-Fi was abysmal. It was slow and kept disconnecting, leaving me frustrated and unable to work. I mentioned this to the staff, but they were dismissive and provided no assistance whatsoever.

Honestly, my stay at the Hampton Inn in Seneca was an exercise in frustration. With a manager like Karen at the helm, it’s no wonder the service was so lacking. I would strongly advise others to steer clear of this hotel until they can get their act together. Save your money and find a place that actually values its guests.