Fairfield Inn & Suites Gainesville - Gainesville, Georgia

Demarr B.

AMAZING! I checked in after I got off work last night and the 2 gentlemen at the desk were very welcoming, hospitable and polite. I had a request and was met with understanding and they took care of me and made sure I felt like a valued guest. These men are the standard and the professionalism as well as just kindness is something that I don’t experience with lots of other hotel brands. This experience with Fairfield Inn in Gainesville was a breath of fresh air, especially working in the film industry and needing a safe and quiet place to rest after working intense hours. Also being a combat veteran and not being comfortable asking for help on something and being heard and respected. I don’t think I can express my gratitude enough and will return again! 10/10

Thank you Mr. Ntore and Justin for all the help, good energy and dedication!

Mark J.

While at hotel I have been informed that the bus we are traveling in cannot park near the front of the hotel because those are premium and for cars. Even though we have booked over 25 rooms this week and are occupying most of the hotel. I suppose if you are traveling in a bus and booking entire floors you are considered 2nd class here. Note, this was not even overnight parking, that was brief and only for 2 hours in the middle of the day for the group to eat lunch and then we would have been gone. I counted only 2 cars in the entire parking lot. So I suppose 25 rooms do not warrant 5 parking spaces. Would not advise staying here with a group.

Angie ?. T.

I was there for a Funeral. During my stay I was in need of Feminine Hygiene Products. I had stopped by the Front Desk asking if they had any. The Front Desk Associate at the time (was an African American gentleman) said he couldn't find any at the time and said he would call my Room when he did. When he called I did come down and he handed them to me. He then proceeded to ask me what the Pads are for. I found that it was a bit strange that he asked but I answered his question. He then proceeded to ask where or who gave me the ring that was on my middle finger in which I explained it was a gift from my parents. Then he tried hitting on me! Asking if he could get me a bigger ring! I found this shocking as he was asking this while on shift! This is completely inappropriate and unprofessional. They need to go over work professionalism with that particular Front Desk Associate.

Melissa H.

I booked for my colleagues but made a mistake a left off a night, and in the process of correcting the error, then in my hurry to correct it, did so again, and ultimately flagged my card for fraud. Stephen at the front desk was incredibly patient and kind while helping my colleagues and I work through the issue via phone and get everything settled. Thank you Stephen, we so appreciated your help!

Rowena T.

The room and beds are very comfortable. The front desk staff and manager on duty were polite and professional.

maxx P.

Average hotel. Warning to not purchase anything from this hotel. I was charged $7 for a WATER! They should be ashamed for gouging their customers in this way. I remember when they use to provide complimentary water. Not staying in their hotels again.

Carol S.

The staff was great. Room nice and clean and bright. Beds were fine| Would give 5 stars....until breakfast| It really pretty awful, not everyone wants only health food. No bacon, eggs,sausage bread for toast. We thought we had found the perfect place to stay, however we will now look elsewhere. Really a disappointment.

Stephanie

Positive: Very clean, great breakfast, friendly staff Negative: The only thing that was a problem were how thin the walls are. You can hear conversations and tv volume 2 doors down.