Live In Lodge Gainesville - Gainesville, Georgia

Esai H.

I stay on the second floor I've ask Politely asked front dest multiple times if I can have Someone spray for bugs My hot water does not work It's been like this for 2 weeks now not only that I've been a long term Residents for almost 6 months now, you figured.
The business would be more professional

David H.

I am renting a room here and have been here for weeks, the staff in general has been friendly, however when you bring up any issues it seems like all you hear is Excuses, I had made plans to rent the event hall that they have for a concert/reunion with some of my family and friends from back home in the UK, they were going to come, and the price I was quoted was a good Price, however, today there was a person above me on the 3rd floor running a mini bike with bad exhaust, and I believe somehow the duct work must be connected between my room and the room upstairs because the fumes from the exhaust filled my room which is a health hazard not to mention who wants to smell exhaust in their dwelling that they are paying for.
I called the office twice and spoke to a young lady who said she was there after hours today but that the office was closed and it would be tomorrow before they would handle it.
Doesn't that sound outrageous and way too convenient,how will they handle it, they didn't even come to validate the exhaust fumes, and tomorrow there may be no way to validate it.
And like I said it's not just a nuisance, but also a health hazard!
At this point I am very displeased, that is the most unprofessional and and unethical response to such a complaint I have ever experienced. October 22, 2024.
Sincerely, David Harris

Today October 23, 2024 I was able to communicate with a different office staff member who was very nice and asked me what happened and I explained to her what did occur, she said she was sorry and, that she would personally handle it. I really appreciate that, I believe her name is Valeria and hopefully I didn't slaughter the spelling, but at any rate she was very helpful and said she would talk to the person on 3rd floor and remedy the problem. And today there was no problem.

Sincerely, David Harris

Layla C.

Security guard targets people. Me an my family stay here often everytime we go outside and start our truck when it’s dark out we get told to turn it off when we’re clearly leaving. I understand curfew but it’s as soon as we pull in or go to leave we get a flashlight flashed in our windshield or get told to turn the truck off while certain people can come in and rev their vehicles and he says nothing to them. Front desk staff are okay. It’s the security guard who is rude to the residents

Kristi W.

Hands down the absolute worst place I have ever been to. We are from out of state and this place was beyond filthy, rude staff, cigarette butts all over outside, tons of drug use 24/7, loud drinks 24/7. Absolutely not safe at all. Very unhealthy environment as well. Mold in rooms, made me extremely sick and ended up in hospital for 2 days from the mold! This place should not even be open

M J.

Rooms are big and clean and from the front desk to the maids and maintenance the service is great and the people are nice. Only downside is there's a lot of drug use.

So after staying there for 2 months I was glad to leave. The staff is nice at first then the real side of them comes out. They could care less about you, they do room inspections once a week wether your there or not, & you can get fined. If you don't pay the fine you get kicked out. I wasn't even in my room and when I got back there was a $350.00 noise complaint fine taped to my door. I wasn't even there. Luckily my house was finally finished so I left w/out paying the fine & I'll go homeless B4 I stay there again. Guess that explains why all the drug use around there lol.

Ashley M.

ROACHES AFTER ADDRESS THE STAFF ABOUT THE PERSON NEXT DOOR HAVING ROACHES AND THE DOOR ADJOURNING THE ROOMS HAD ROACHES COMING OUT OF IT ALL they did was screw a baseboard around the bottom of the door … and didn’t do anything to the tenant next door …. Understand an old hotel but ROACHES ….🪳

Jamie R.

Tried to calling them twice and no one even answered my phone call for me to get a room

Andrew M.

The only reason I don't give a full score is because it is an old hotel. Of course there is going to be problems with guests and anything else someone can complain about. People seem to have what I call the "{JUNKIE STATE OF MIND}". I'm other words a feeling of entitlement and selfishness feeling that nobody is as important as we are or I can break rules and you can't because I'm special. SO KEEP IN MIND THAT YOU ARE NOT SPECIAL.. so when you finally reach adulthood, I will buy you a cake and even let you eat it too. Management is ok as well as everyone else