Congress Hotel and Suites - Norcross, Georgia

Congress Hotel and Suites

Address: 5885 Oakbrook Pkwy, Norcross, GA 30093

Phone: 6788926400

Specialties: Hotel

About Congress Hotel and Suites

Congress Hotel and Suites, located at 5885 Oakbrook Pkwy, Norcross, GA 30093, offers a range of accommodations to suit different needs and preferences. With a focus on providing comfortable and convenient lodging, this hotel has received an average rating of 3.1 out of 5 stars based on 289 reviews on Google My Business. Though not without its flaws, the hotel strives to offer guests a satisfactory stay.

Facilities and Services

Room Quality: The hotel rooms are generally found to be of satisfactory quality. Some guests have mentioned that the rooms may have a humid smell and the carpet could be in better condition. However, the cleanliness and maintenance of the rooms are appreciated by many guests.

Bathroom: The bathrooms are described as "not much to compliment" by some reviewers. While the cleanliness and functionality of the bathrooms are satisfactory, there may be room for improvement in terms of aesthetics.

On-site Amenities: The hotel offers amenities such as a pool, which has been closed for some guests during their stay. It is advisable for the hotel to update their advertising to inform potential guests about any temporary closures of facilities. Additionally, the hotel provides a minimal breakfast that is better enjoyed early to avoid running out of options.

Staff: Housekeeping staff members are generally described as being friendly and helpful. This positive aspect of the hotel contributes to a more pleasant stay for guests.

Recommendations

Considering the mixed reviews, it is essential to weigh the pros and cons of staying at Congress Hotel and Suites. For those prioritizing a comfortable and clean room, this hotel may be a suitable choice. However, guests expecting a luxurious experience or extensive amenities may be disappointed with their stay.

It is recommended to contact the hotel directly to inquire about the availability of the pool and any other amenities that may be important to you. Additionally, be aware of the breakfast hours to avoid any inconvenience during your stay.

👍 Reviews of Congress Hotel and Suites

Judith S.

3/5

Room smelled humid. The carpet was a disaster. Not much compliments on the bathroom. Pool was closed. They should tell you that the pool is closed in their advertising. Breakfast is minimal and you better go early because they close quick. We were told breakfast was until 9:30 we went at 8:45 and it was closed. Housekeeping persons were nice.

Daniel

4/5

Was a decent hotel with nice staff and an impressive front with a nice dining area. However the rooms seem to be a bit archaic as the walls were peeling off and the water pressure was low on the sinks and in the shower. More over you could hear other peoples TVs pretty well from the room I was in which was annoying cause someone left their TV on all night and it was loud. Other then being picky about those things it's a nice hotel but I feel I could get a much more quality stay for just 10 more dollars at Marriott. Other than that it's good to note they have extended stay here for good prices.

Tom O.

3/5

Have not stayed yet, but Ann at the reception desk was kind to give a key to check a room (deluxe suite). As others mentioned, carpet can use a good shampoo. For the money for $70 a night, it is not bad. BTW the pool is closed for the season once schools started.

H T.

1/5

This hotel is sooooo filthy. There are so many bugs on the floor, couch, and even the beds. We had to kill a cockroach crawling away from the sofa. Flies constantly fly around the room. The hallways are dimly lit and poorly ventilated. There is no A/C out in the hallways so it reeks an awful smell. The bathroom door knob was broken so did not lock. My family members were bit by sitting on the beds. Yes, the rate is cheap but it's so dirty. Please stay away from this establishment. They even use a portable A/C in the lobby. The worst hotel(?) I've had the chance of being in. You can see for yourself if you decide to stay here but if you don't like the room, don't touch or use anything in the room and immediately ask for a refund. Just don't stay here even if it's the last place you can book.

titi L.

3/5

The suite room is nice but it just need to be cleaned out well..The hall way smell bad. Need to hire more people to clean the hotel better... Need to put on the ace on the hall way so it wont smell bad. Two times i went, it smell like weed and cigarettes. So please keep the place fresh as possible. Other than that, its a cute rooms.

Jessica

2/5

I had stayed here a year ago and the place was more better before. The room we got had looked cleaner and nicer. The hallways had all been air conditioned.
I don’t know what happened now.
I only give it a 2 because the toilet and shower worked and the the beds were ok except they only had an itchy comforter. Carpet had stains, there was no microwave in the room, and the hallways were hot including the elevators. At one point I thought we were gonna be stuck on the elevator.! The 3rd floor seems creepy for one person. We stayed on the 2nd floor. There was no breakfast this time.. Last year they had the whole place filled. The place quickly downgraded. I honestly WOULDNT RECOMMEND this place anymore to anyone.

Soojin K.

I booked this hotel through Hotwire’s hot deals, which means I didn’t actually choose this hotel. Well, I’m never gonna use Hotwire (via Kayak) again.|The only good thing about this hotel was the room being quite spacious with separate living area. Other than that, old musty smell all over the building, old & worn-out furniture, so old that dark stained carpet, constant water running noise from the wall, no waffle/egg/meat breakfast, and hard mattresses only affected my review negatively. |I know you can’t really expect 3-4 star quality from 2-2.5 star hotels, but believe me. You can find a better one than this.

christina S.

1/5

I have lived at this hotel for over 6 months and it has been a very bad experience. It always smells like weed!!! I've been moved 3 times due to bad mole in the bathrooms and a leak!! My refrigerator went out twice and had to replaced. Now my room door does not work and you can just push door open.there is always water in the halls or on elevator and they elevator stays broke my daughters got stuck on them. I was without air and water for 5 days and all they gave me was one complimentary night!!! The hallways are muggy and hot!! There is trash outside the building that's very nasty!! They over charge to wash and dry clothes!!house keepers DO NOT clean your rooms properly or good at all!! They also give you stained towels and sheets!!