Havasupai Lodge - Supai, Arizona

Heidi M.

The room was nice for 4 people. We had a mini fridge and microwave. Beds and pillows were comfortable. The shower was warm. Definitely appreciated having a warm room and shower after a day of hiking in the beautiful area.

Alan G.

I understand it’s not the Hilton, but the rooms are very comfortable. They’re very clean. They’re freshly renovated. I had a refrigerator and a microwave.. hot shower and air conditioning. There’s nothing to complain about this place.. yes it’s a little pricey, but I think of the overhead just trying to even get rid of the waist to deliver us water and electricity. And it helps the tribe..

Positive T.

A little kindness and perspective can go a long way.

The fact that our ancestors took everything, and they are still inviting us as their guests into this paradise, who’s to blame them if they don’t act like the concierge at marriot. At least they don’t fake it, and I appreciate that.

That being said, the lady at the front desk slowly transformed as our stay progressed. Don’t sass back, treat with respect, and they are helpful.

The first day she let us:
1. check in earlier than check in time (~1pm)
2. gave us a room with a fridge and microwave and four towels and plenty of soaps/shampoos/lotions/2 rolls of toilet paper (said that she didn’t know if it had a fridge but when we went up there sure enough it did - we had room #22)
3. dug out some magnets that were in the back room so that we could buy a souvenir
4. told us the tap water was in fact safe to drink (we only drank from the sink, didn’t touch the faucet outside except for washing our feet and we were fine the whole time)
5. Gave us information about which days the helicopter ran, who had priority, where it was located
6. Gave us a portable kettle for the duration of our stay so we could make our freeze dried meals and not have to worry about it after 5pm when the lobby closes, which helped tremendously!

By the last day she was asking us which waterfalls we had been to, giving recommendations and directions to other waterfalls, explaining some of the tribe’s history, pointing out different rock formations, and was laughing and incredibly friendly. We had multiple long conversations throughout the day, very great people. 🙂 honestly for us was worth it to stay at the lodge instead of the campground simply to make a new friend. Our only regret was not asking what her name was, slipped our minds until it was too late.

Yes the prices aren’t ideal, but split between 4 people and compare that to camping, the difference for us was completely worth spending for:

1. a hot shower (just had to wait for the water to warm up but it did)
2. A comfy bed (they are memory foam and we all slept amazing)
3. The floor is laminate and clean
4. Lighting (literally the best lighting of any hotel I’ve stayed in - they installed lights in the ceiling which is super rare - we stayed up late playing cards and had no problem seeing)
5. Air conditioning (ours worked great and was very incredible for the hot afternoons and sleeping at night)
6. Breakfast items including (it varied day to day) coffee, instant oatmeal, nutragrain bars, apples, bananas, bagels, almond butter, Nutella, etc. (starts at 8am as an FYI)

Kim F.

I read reviews there was issues with not having hot water but we had no issues with hot water. My only issue with our stay was that most rooms had microwaves and ours did not. We asked to have one and they said they don’t like moving things around. There is a communal microwave in the lobby but it closes at 5 so by the time we got back from our hikes at 6pm we could not heat up our food. The other people staying were nice enough to let us borrow theirs but there was empty rooms with microwaves that they could have offered to us to make our stay convenient. Lobby has free coffee, fruits (banana and orange) and other small snacks such as nutra grain bars. We went in expecting no amenities but there was quite a few. They had towels in the lobby to use for the waterfalls. Don’t leave socks or shoes outside the room on the ground, the strays will take it. There is a spring water hose with a filter attached to it for drinking water at the lodge. Spring water for drinking also at the campground too.

Andy H.

Not a 4 star hotel!!! More like 2 stars.!!! Also, how can you have parking here
The rooms are what you’d expect from a low budget motor lodge. Like a motel 6 from 20 years ago. The lobby hours are short, and can be closed for prolonged periods even when sign says it should be open. There are stray dogs and horses roaming around looking very hungry and thirsty, some with mange looking infirmities.
Also had no hot water between 4P-8p today

K F.

Thankful for the ability to shower and sleep in a bed while visiting Havasupai, but for the price you pay and what is advertised I expected more.

Website states the rooms have microwave - ours did not, neither did many people I asked around the lodge. And with the office closing at 5pm, I had to make sure to be back before 5pm to heat up water for food each day.

The cost of a room is for 4 individuals. When only 2 of us stayed in a room, there were still only 2 “body” sized shower towels in the room. These are hardly body sized. The towels and sheets are rough and way overdue for replacement.

“Drinking” water source at the lodge is from outdoor hoses. I was told this water is safe to drink by the receptionist and that they drink from that water. I saw the cleaning people with the hose sitting in a mopping bucket to fill it up. Think twice before drinking from this source. The town store sells gallon water bottles but they are in the back and when you ask for some, the employees seem hesitant to give out fresh water to visitors.

Check in at the lodge is stated to be 2pm. We arrived at 9am due to the temperatures and hiking early. They tell you not to leave your pack there before check in. There were two groups that got their rooms at 10am, one who arrived before us and one who arrived after us. When I asked if any rooms were available or if it’s just ours not available yet, I was told No rooms are ready yet. I told her that two other groups got their rooms today. She said “it’s first come first serve.” Again, we were there and attempted check in before one of those groups arrived. We did not get a room until 2pm.

S. C. D.

As many have stated, the rooms have been completely renovated during COVID. Very nice with two comfortable beds, new floors, a small refrigerator, and nice bathroom. We did not have hot water the first two nights which made for cold showers, but had it the third night. Not sure why and no communications from staff. Staff is not the most welcoming or friendly, but not a big deal. Very quiet too so will sleep well. Only thing missing is something to make hot water in the rooms. The lodge does not open until 8am and we left for our hikes each day before then. So no hot water for coffee, tea, or the dehydrated breakfast meals. The lodge does have some food open to guests. Some is provided by the lodge, some left by guests. Of course the location is incredible.

Dave R.

This is the best place to get a good night's sleep in the whole region. The beds are INCREDIBLE. The temperature was great inside all day, even with the big swing in temp outside. There's a fridge in every room, but no microwave. There is a microwave in the lobby, but the hours are a bit unpredictable. There is also a microwave in the store in town. There's a great courtyard with lots of picnic tables.