The L Motel - Flagstaff, Arizona

Joshua R.

It's an affordable motel with friendly genuine service! I enjoyed my room! The space was clean, bed is very squishy but comfy, there is a fridge & microwave, & my bathroom had a nice rainwater shower head. Hot water is great. I like the location to... Coffee house next door & there's a grocery store in walking distance! Downtown is close & there's a hiking trail not to far. Sure it's not a luxury hotel but it has most everything you need, & I rather like the rustic appearance... It gives old school character! It would be nice to see poop bags available for pets, regardless love that they're pet friendly! Grateful for finding this place & an awesome staff of people! You'll be pleased if you stay.

kelly C.

It is what it is, a nice cheap little motel. Its old, but cleaner then expected after reading some reviews. We got a big room with three beds that didn't kill my back in the morning. The attendant was nice and friendly. Excellent coffee shop next door!

April

The room was dirty with broken floor tiles, cracked sink, cracked windows & damaged walls.
The website features images of rooms that are not at all at this establishment.
The room was without a small table or desk. Nor did it have even one chair in the room.
The room was miserably uncomfortable as the only alternative to standing was the beds. Uncool.
The mini fridge was too small to accommodate even a soda can & it was missing the side rails intended to secure items on the door shelves. It was as useful as not having a fridge at all.
Also, the owners are so cheap they don't even store extra bedding in the room the way a respectable establishment always does..
It was very cold the night I spent here, the heater does not warm the room efficiently & the bedclothes basically consist of a fitted sheet, two flat sheets & 4 pitiful excuses for pillows. The bedding is uncomfortable & offers no warmth whatsoever.
On top of all this, the owner reserved us a room with one king bed despite being told we were two adults & a child. This made me aware he lacks any ability to listen to potential guests, let alone any desire to accommodate & see to the needs & comfort of his guests.
There was, after all, a room available with 3 beds(would've been perfect for a family with a child. Right? ) However, he took it upon himself to decide a small room with one king sized bed would be the appropriate room for us without even asking if we would prefer the larger room.
The next morning the staff attempted to rush us out two hours prior to check out time just because they saw me walk out to the car for something.
The location of this establishment is very close to NAU. My assumption is the owners think the convenience of their hotel's close proximity to the university is so highly desirable that that, in itself, is enough. I feel like they think guests should be so beside themselves with gratitude for being so close to NAU that they don't need to offer adequate lodging or any semblance of quality customer service skills.
Please, let me assure you, motels near the campus in downtown Flagstaff are in abundance. You can do so much better than the L Motel & you owe yourself better.
Flagstaff is a beautiful city. Do yourself a favor & make sure your accommodations are comfortable & uphold an acceptable level of quality.

Stacey M.

Don't stay here unless you absolutely have to for financial reasons. I recently rented a room and the heat was blasting in there.And the entire room felt like a sauna.I could not turn the unit off with the buttons.So I unplugged it from the wall. Then the front desk staff immediately started opening my door without knocking. He told me he saw that the unit had been unplugged.Which alarmed me that he said the word "saw". Creepy. And he said he wanted to check if everything was okay.I told him he needed to knock first before he just enters a room. He offered no apology. I booked through hotels.com and was issued a partial refund from them because when they reached out to him.He wouldn't comply with compensating me anything for violating my privacy.

phantom

I booked this room for 49$ a night on agoda. This place is a dump. How is agoda even promoting this property?

Agoda just wants it's commission.

The owner of the property wants only the money. He wants to give nothing in return.

The consumer is the final looser.

The 3.3 rating is a scam. Don't believe it.

The towel. The sheets on the bed. I had paid already and am forced to stay. I am feeling sick lying down on this dirty bed. 🤢 🤢 🤢

I have been traveling for the past 25 days across US. This place is my worst experience

Mackenzie L.

The worst place I’ve ever stayed , run down and DIRTY . There were crumbs , eyelashes , and unknown objects on bed / blankets / pillows . Ended up sleeping with my infant son on a playmat on the floor because the whole room looked like we were going to get a staph infection! Seriously book anywhere else , ruined our trip and driving home asap .

Trip.com M.

Clean and no smell. The happiest thing for us as a group of three is that the manager assigned a room (with 2 beds) that includes a smaller room (with 1 bed) so that the three of us can have one's own bed. This is better than 3 people on 2 beds as all the other hotels/motels would treat us. The air conditioner, though, is noisy because of the age. Since the temperature is not hot in early August, we can do without air conditioning.

Tom G.

Very much enjoyed my stay at the L motel!! Close enough to everything I need, owner was very helpful and my room was comfy. Gave me a great impression of Flagstaff & I look forward to coming back 🙂