Wetzel's Pretzels - Ehrenberg, Arizona

Address: 14283 Frontage Rd N, Ehrenberg, AZ 85334.
Phone: 82640600.
Website: wetzels.com
Specialties: Pretzel store, Bakery, Fast food restaurant.
Other points of interest: Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Quick visit, Credit cards, Debit cards, NFC mobile payments, Free parking lot, Free street parking.
Opinions: This company has 28 reviews on Google My Business.
Average opinion: 1.8/5.

📌 Location of Wetzel's Pretzels

☎️82640600

⏰ Open Hours of Wetzel's Pretzels

Monday: 11 AM–9 PM
Tuesday: 11 AM–9 PM
Wednesday: 11 AM–9 PM
Thursday: 11 AM–9 PM
Friday: 11 AM–10 PM
Saturday: 11 AM–10 PM
Sunday: 11 AM–9 PM

Wetzel's Pretzels is a popular pretzel store, bakery, and fast food restaurant located at 14283 Frontage Rd N, Ehrenberg, AZ 85334. The establishment is well-known for its delicious pretzels and other delectable treats. To learn more about their offerings or to place an order, you can visit their website at wetzels.com or call them at 82640600.

One of the standout features of Wetzel's Pretzels is their specialization in pretzels, which are freshly made on-site. The store also offers a variety of other baked goods and fast food options, making it a great spot for a quick bite or a leisurely meal. Additionally, the restaurant provides same-day delivery services, ensuring that you can enjoy their treats no matter where you are.

Accessibility is another essential aspect of Wetzel's Pretzels, as the store offers a wheelchair-accessible entrance and parking lot, making it easier for everyone to enjoy their offerings. The establishment also provides free parking and street parking options, ensuring that customers have ample space to park their vehicles.

Despite its positive features, Wetzel's Pretzels has received mixed reviews. The company has 28 reviews on Google My Business, with an average rating of 1.8/5. This rating reflects a range of customer experiences, indicating that some customers have had positive encounters, while others have not been as satisfied with their visits.

👍 Reviews of Wetzel's Pretzels

Rita L.

1/5

My daughter and I were stopping for gas and decided to grab a couple Wetzel pretzel bags and boy were we displeased with everything about our 1-25-24 at 2pm visit. The customer service with the young girls was -minus the star rating above if I had the option. They didn’t ask if we would’ve liked our order buttered or salted, they seemed to not fit the position behind the counter. It was shocking when I asked them for a fresh bag that they had just baked. One girl made a nasty comment and stated they were all fresh. That’s not true because while I stood there, I seen the girl take out the bags from under the heater and replace them with the newer ones. Well I couldn’t see what bag she grabbed so I assumed I had a freshly baked one, when I took a bite they were dry, hard and burnt. I walked back up and asked for extra butter and that didn’t even help. I waisted my money. I believe as a customer that their service should be top notch. The hiring manager should re-evaluate their employees. And seeing that it has a 2.1 rating is basically shows how this location is ran. This picture is after I asked for butter and salt. Unfortunately, the stiffness didn’t allow the butter to soften the bite.

Christi V.

1/5

They never have the dog bites. I think they must be more labor intensive and they don’t like to make them. At any time of day they say they are out. This issue has been going on for years so I don’t believe management cares.

Jeannie H.

1/5

Numerous times I pull in and want dog bites but they never have them. Larger pretzel dogs are scarce as well. At 11am they don't intend to make anymore. Last few times the answer is that they're sold out! So, if these are the items that sell the most, why are they not stocked up! No one wants the pizza bites and regular pretzel bites! So, why not boost your sales and make what the patrons want! Also, how can you be sold out when you just opened?

red S.

1/5

No dog bites made.. and they said they wouldn't make any for a while... Got to make them if you want to sell them. Not going to pay for what I don't want..

Ralph M.

1/5

I should have looked in the bag at my order can't believe only 7 were in the cup disappointing. Not even topped off at the rim.

What a waste of money 💰.

Mohammad S.

1/5

Cash only and no salt on my pretzels. They were huge and we’re basically biscuits. Didn’t eat them until we got on the road so we wasted our money. Otherwise we would have sent them back

Lisa R.

1/5

This is in a 76 gas station. There were 3 of the Wetzel bitz already made - but no idea how long they had been sitting. Just then, a new batch was taken from the oven.

I asked for the fresh ones and was told that they WOULDN'T sell me the fresh ones UNTIL the old ones (maybe ancient) were sold.

Added note - I was informed the ones sitting there had just been taken out of the oven. IF that was the case, THEN WHAT DID IT MATTER!

FIRST time I've ever been refused fresh anything.

Lola C.

1/5

Have to give this place 1 star. I agree with the customers that expressed the poor customer service. The girls are on their phone. They don’t acknowledge you right away. Every time I come they never have the dog bites. Never. I don’t like getting the big one because they are too big and sometimes they are burnt. They advertise the dog bites but never make them. Such a disappointment